Freddy’s Frozen Custard & Steakburgers

Surprise, United States

3.6

Open now

20 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 623-214-9624
Website:
www.freddysusa.com
Address:
14029 W Waddell Rd, Surprise, AZ, 85379
Nearby public transportation stops & stations:
2.5 miBumstead
3.1 miCalgas
Categories:
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Bussiness info

Takes Reservations
No
Delivery
No
Take-out
Yes
Accepts Credit Cards
Yes
Accepts Apple Pay
No
Good For
Lunch
Parking
Private Lot
Bike Parking
Yes
Good for Kids
Yes
Good for Groups
Yes
Attire
Casual
Ambience
Casual
Noise Level
Average
Alcohol
No
Outdoor Seating
Yes
Wi-Fi
No
Has TV
No
Waiter Service
No
Caters
No

Today

Today 10:30 am – 10:00 pm
Open now
Local time (Surprise) 10:42 Sunday, 22 June 2025

Business hours

Monday 10:30 am – 10:00 pm
Tuesday 10:30 am – 10:00 pm
Wednesday 10:30 am – 10:00 pm
Thursday 10:30 am – 10:00 pm
Friday 10:30 am – 11:00 pm
Saturday 10:30 am – 11:00 pm
Sunday 10:30 am – 10:00 pm

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20 reviews of Freddy’s Frozen Custard & Steakburgers

No registration required
Place rating: 4
Phoenix, AZ
Our family has gone to this location multiple times in the 3 years we have lived in Surprise, and we’ve never been disappointed. Last night we drove through for a late dinner after a very long day. The wait time was minimal, the line was short, and the girl that took our order was very bubbly and friendly. The order was accurate, we were not missing anything, which is such a huge plus when you’re tired and just want to go home and eat. Food was hot and fresh. They’re a little more pricey than places like Mc Donalds but worth it for the better food quality, order accuracy, and friendlier service. We will continue to go back! We love their chicken finger… my husband loves the Chicago dog, and their all beef hot dogs are delish. I’m not a huge shoestring fry fans but when you drench it in Freddi sauce and eat it with a fork, it’s great! Learned that from my teenager. :)
Place rating: 2
Surprise, AZ
Got order wrong. When I brought it to the counter, the manager decided to debate me (fyi, always best to just please a customer so they don’t have to come on here and leave a poor review). Finally tbey corrected it even though I paid more than I should have due to their mistake.
Place rating: 5
Surprise, AZ
Even though this eatery has been at this location for a number of years I for unknown reasons never tried it, today was the day. Ordered the number 4 combo, burger, hot dog and fries. The burger was excellent, the beef really tastes like beef unlike other joints. Hot dog was great, like the toasted bread they use with that. Very friendly staff, clean and inviting, we will be back.
Place rating: 5
Surprise, AZ
These burgers are always good. Love the service as well as the skinny fries. And the fry sauce is yumm. My kids like the desert as well. Good place for a quick burger, fries, shakes and sundaes.
Place rating: 5
Peoria, AZ
Cň sţısmňţ, om ţ momňţ I ň ţ oo I ċı ţ smıs ň ıň psoňıţıs.
Youň ţ ţ ısţ s poıţ ň ċu, m ısţ ţım, s xpıň ţ os. s m ň mň ıň ţıňıň o posıţıoň? I’m ımpss ň I pu ıňţo pıň oţ, ţ mň s pıċıň up ţs oň ţ ň. Aso ıňţċţs ıţ sţ
Kp up ţ ţ jo, ıţ s jo ţo ţ here
Place rating: 4
Waddell, AZ
A classic 50’s style burger place. The steak burger and shoestring fries were good but the ice cream was the best part of the meal. Unique sundae options and fast service. They offer to-​go ice cream cakes and frozen custard. One of the best vanilla custards I’ve ever tried! This was my first time at a Freddy’s… I can’t say I’d go back just for the burgers but I will definitely return for the desserts!
Place rating: 5
Surprise, AZ
We have gone here many many times. My kids love it and we love it too. The food is great, always great service, clean, fast and the custard is very good. My only complaint is I’m not a huge fan of the old fashioned music they play rather loudly. However, my son loves the music so I guess it’s just me. Love it here!
Place rating: 3
Kailua-Kona, HI
Everything is salty. Salty fries, salty burger. Just salt! No flavor. But… The ice cream, yah that’s heaven and the only reason we packed the kids up and head there from time to time! Wish there were an In & Out burger in Surprise!
Place rating: 5
Surprise, AZ
Every time my family and I come here, it is amazing! The burgers, the fries, the frozen custard, even the hot dogs, they toast the bun even! Everything is so flavorful, juicy and super delicious! Oh and the Freddy sauce!!! Yummy! This place is worth every calorie!!!
Place rating: 5
Surprise, AZ
Finally got around to trying this place and so glad we did. It was clean, service was great, food was very good, and every staff member was cheerful and genuinely looked like they were happy to be there. I was also impressed to see the manager working alongside his staff. I saw him working in the kitchen, helping customers at the register, and then saw him walking the floor and greeting customers. He even checked in on our table just to be sure everything was alright. Had a great experience and we will definitely be back.
Place rating: 4
Glendale, AZ
Typically pretty slow service but the food has always been good and comes hot and exactly as ordered. They are very similar to In-​N-​Out and almost as good. If there’s no In-​N-​Out near you, you will have no complaints stopping at Freddy’s (except maybe the wait). If we’re strictly talking fast food this one’s better than a sonic, McDonald’s, burger King, Wendy’s etc without a doubt. Worth a stopping by
Place rating: 2
Glendale, AZ
Not a fan of this place. The steak burger is like beef jerky on a bun. They are supposed to be competition for In-​N-​Out but I don’t think they are on the same playing field. Tried a hot dog on another visit and was surprised on how expensive they are. Especially for a dog that I can get elsewhere for less and tastes better.
Place rating: 2
El Mirage, AZ
I’m very disappointed in this place tonight. I paid $ 11.36 for two small concretes and a child single scoop of vanilla. I asked for Oreo and cookie dough in them and I was mega disappointed when I got home to find that they were basically just vanilla. 1. They were tiny! I know I ordered small but I expected something the size of sonics small not this baby kid ice cream. (See size comparison to a water bottle in picture) And 2. They charged me an extra $ 1.20 for topping in them and there was practically nothing added! I waited through their obnoxiously long line and would not have complained about it, but this was just a waste of time and money! So I paid $ 11.36 for some baby small vanilla ice cream! Thanks Freddy’s
Place rating: 3
Flagstaff, AZ
Only my 2nd time there. Horrible service at the drive thru! The female was rude & spoke too fast. When I asked her to repeat she was short. A male came back on & responded instead. He was just as rude. Not friendly at window but they were touchy & playful with each other after they closed the window. Lol teens?
Again only my 2nd time here so I had questions & I don’t think «what kind of tea do you have» should create a rude impatience. Especially when they were not busy. Oh the food was good enough.
Place rating: 3
Surprise, AZ
This place is ok to go nothing to crazy special than other fast food chains. Stick to the burger and hotdogs I had a beef sandwich and it was not good at all. The fry sauce is ok nothing out of the ordinary. The fries are like tooth picks and have a good flavor. The lady behind the counter did come up to me and give me a free ice cream. I would come back but would go cheeseburgers all the way.
Place rating: 1
Surprise, AZ
I have been here numerous times and every time I order a custard turtle Sunday and drive to the parking lot to take the lid off, it is melted and spills all over my clothes. I have told the people at the drive thru window many times but they always make it before the burger so it just sits on the counter and melts. They need a deeper cup so you can take the lid off with out spilling. When you look through the lid you can see that there is no place for the custard and whip cream to go but in your lap when you remove the lid. I Will NEVER
go back to Freddie’s again. They just don’t care as long as the make a sale.
Place rating: 4
Irvine, CA
Don’t ask me why or how, but their Pepsi tastes different and better than any other place I’ve ever been to. Their fries are thin unlike typical fast food places and their hot dogs have kind of crispy skin texture that I’ve never had before. If you’re ever in the mood for a hot dog and soda, this is your place.
Place rating: 4
Peoria, AZ
Wow this place is great!
They have steak burgers here! I have to say not many places offer legit steak burgers but this place sure is trying to make a statement with its whole operation and the flow of things! Definietly one of a kind! If you have not yet checked out a Freddy’s, you really need to! I didn’t try the frozen custard this time, however I would like to visit them again here in the very near future to try it!
Place rating: 1
Surprise, AZ
Went here and ordered 6 chili dogs 3 no onions some fries and fry sauce. Checked the order and all dogs had onions. Told then they fixed the order, so I thought. When I checked the second order the top dog had no onions I assumed the rest didn’t either. Once I got home my husband opened the other two
dogs and they had onions also. So my husband had to eat something else since we were not going back and he is allergic to onions. My 3 year old daughter and I had the fry sauce and her and I got food poisoning from it. We will never try this place agian.
Place rating: 4
Fountain Hills, AZ
This place is pretty good. Has that diner vibe. The music is not too loud. The burgers are reminiscent of the food we used to eat in the good olé days. And the place is pretty dang clean. The workers are real friendly. Too friendly. Haha. My only gripe, although not a big one nor a deal-​breaker, is that I’m not really a fan of matchstick fries. I haven’t tried the custards, so…