The Home Depot

Home Depot is notorious for bad cusomer service but i had the worst experience tonight. I went in there for a few things. 20 minutes before close. I had a few questions but could never find an «associate» to help me. So I was taking a little time to figure things out on my own. At 10:05 an «associate» yells at me from across the store I needed to go to the registers. Thanks. I never get mad or complain or ask for a manager, but seriously? I work in customer service. I asked for a manager and he was just as rude so I told him I was boycotting Lowes for political reasons but I’d be there first thing in the morning and left. Home Depot has lost a loyal customer.

This is an easy location for getting in and out and usually isn’t terribly crowded.
If you’re looking for anything for home repair, you’ll probably be able to find it here. The staff is usually pretty knowledgeable and able to help you locate whatever you can’t find on your own.
I do find the garden area to be a bit lacking in selection and high in price.

Came in to look for appliances (remodeling my kitchen). Everyone was exceptionally helpful and they answered all of my questions. Store in general is very bright and clean. I was able to get exactly what I needed and I was in an out in no time. There is a pretty decent selection of appliances as well as the other sundries needed for any home improvement projects.

Unbelievable. After spending 45 minutes discussing bathroom wall tile, the employee set up an appt for someone to come to my house to give me an estimate. No one showed. After 2 and a half hours (no exaggeration) on the phone, it was finally discovered that Home Depot no longer installs bathroom wall tile. Neither the employee (who was sitting at the desk in the tile area) nor the assistant manager I spoke with knew they didn’t install wall tile. Really?

When rehabbing places, Home Depot and other home improvement stores become your home away from home. We needed a fan and light fixtures for our latest project and rather than deal with the traffic at the Tower Shops location, we headed here, which is equal distance. Quite the mistake on a Sunday evening. My bf commented that the fan selection was not as big as other locations. Also the light fixtures we knew we wanted (because we bought them in the past) were not available. Actually there were 2 boxes but both were previously opened and badly put back together. Oh well, that means yet another trip! Talk about inconvenient… The last item we needed was a bathroom light/​exhaust fan. My bf pretty much knows where everything is but I stopped to ask. BIG MISTAKE! 2 employees scratched their heads unable to point us in the right direction. My bf saw the aisle with the sign clearly labeled. Again, what we wanted was sitting in an opened box :-(I would hesitant to return to this location. It was near closing time and we were rushed out. Yes I know that employees are anxious to go home but their customer service ended promptly and we were quickly ushered out with not so much as a goodbye or thank you for your purchase. We managed to get a few things that were unopened/​not damaged.

I’ve been to my share of Home Depots but this one I felt like the customer service was actually great! In more then one department did I feel like the person helping me genuinely cared about helping and went over beyond to make sure I had everything I needed to complete that particular project. They were all very helpful! I was impressed! The guy in the shower, hardware and the lady at the customer service desk… Thumbs up!

The staff here has always been wonderful! Super helpful and patient! My last project, the guy in the shower department made sure I had all the tools and necessary parts to complete the job. It was super helpful since I thought all the parts were included in the box. His attention to detail was much appreciated.

Better than neighborhood hardware store… I mean that. ok yes you gotta walk a bit once you get there. But when i bought a few sets of louvered doors and they were not all at this location Kenneth (in door dept) picked the sets of doors up on his way into work the next day ! Then when i could not rent the truck (as I am from NYC and I don’t have car insurance)
Joe at the help desk came out to my moms car and figured out that the back seats in this 11 year of Chrysler pull forward to open up to the trunk !!! I was totally overwhelmed at how helpful everyone is at this Home Depot — maybe they are all this good? But I love THIS Home Depot!!!

Customer service in the tool rental department sucks horribly. Will write a full review when I’m not doing home renovation the whole time.

Really just came into this store to to pass time and do a comparison to the Lowes I just left instantly I noticed that the Lowes felt more spacious and the lighting was much better at Lowes throughout the store. The lighting in this Home Depot was not bright gave the store a «closed» feeling. Now the staff was very visible and and friendly. Within 5 minutes of being in the store I was asked by three associates did I need assistance. Would definitely come back to this Home Depot if I’m in the area but I like the one close to my home so no traveling for me.

This is the most organized store that I have ever been to. Very clean too. And the staff are all willing to help at a moments notice. Plenty of cashiers so there is never a line. And plenty of self check out stations that are always working. I like coming Here And Will Continue To Do so.

Got the replacement chainsaw blade I needed. More expensive than those at Lowe’s in general. However, HD had it in stock. When you need one, you need one!

Pretty comparable to Lowe’s for merchandise. I always go here for the Behr paint because Behr is supposedly a top rated paint for indoor/​outdoor purposes. Never had any problems with this location.

One star rating simply because the store had what I needed but the miserable staff made me feel like jumping behind the counter to mix my own paint and check myself out.

Clean store… Staff doesnt seem to know much though. Paint department is very friendly.

Do any of the employees at this Home Depot actually work when they are at their job?
My cousin and I had to walk around the whole place just to find someone to cut our wood. When we finally find an employee, he makes us wait for five minutes while he makes a personal call. After waiting another ten minutes, he finally sends someone our way to cut the wood. Lucky for this place, this guy, who cut our wood, was nice and more than helpful cutting out wood.
Go to Lowes down the street or another Home Depot, this place stinks of foul service.