Puma Store

Store has great prices but their service is just pathetic.
I have been to this store twice and both times you have one or two people at the register and 5 – 6 people roaming around doing nothing.
This last time I was in line for 23 minutes (I checked my watch). There were two girls at the registers. One of them was literally having a conversation with what I presume was a friend as she stood to the right of the register. The other was dealing with a very difficult patron. So the line wasn’t moving much.
I asked the manager if he could open another register to which he responded: «Sorry. No» … as he proceeded to simply just stand there and look out the store.
So I left the items I was going to purchase and swore never to return.

This Puma outlet store is one of the smallest one I been to. The selections are limited and there are less items on discount and clearances.
I was there for one hour… I was not the one shopping for shoes or anything… I just waiting for someone to shop… I was sitting there on the stool and falling asleep…
None of the Sales ever come over and asked if we need any help while obvious we were trying to find the right shoe sizes.
Limited selections, non existed services at this Puma Store. Do I need to come back again!!!

This is the worst Puma store ever. I purchased shoes and a pair of shorts. I got home and the $ 15 shorts were not in my bag. I called and the assistant manager said I could come back and pick the shorts up. I got there and the manager looked in the computer to check the inventory. She searched the entire store and told me that I cannot have my shorts because their inventory is correct. She had terrible customer service. I paid for the shorts and they were placed in a bag, but I did not get the bag. It was probably given to the next customer in which case the inventory would be correct. She threatened to call security and called me a thief in front of everyone, even though I had my receipt! I asked her to check the security cameras to prove I didn’t receive the shorts and she said security isn’t here over the weekend and they were the ones with access to the security camera footage. Overall a terrible experience. I went so far as to return the shoes I purchased as well…
However, I called customer service and the rectified the situation. They sent the shorts overnight. Puma’s customer service is great! However, the Sawgrass store is AWFUL!!!