F & M Auto

So I just wanted to update my previous review. I got a call from Bruce and he did get my tags today like he promised. I just wish we could’ve avoid the situation we were in to begin with. I hated to leave my other review cause Bruce was and is a cool dude. I just wanted to thank Bruce for getting my tags, cause in the end that’s all I wanted.

Me and my family have since went back to F&M. We could not have been happier
Bruce and his son continued the excellent service they provided the 1^st time around. I wish I could explain just how great it was to not be judged by my credit score. Bruce taking the time to answer all our questions about each vehicle. I swear he let us test drive anything and everything, lol
We ended up buying 2 more from him. My daughter a 2004 Impala and me a 2001 Dodge Dakota. Seriously couldn’t say more good things about them. Extremely honest and very helpful. Even months after Bruce still is Happy to answer any question and recommended places for tires and tune ups.
Definitely go by, and check try hem out.
Great people. Good cars.

Great service and will return when ready to buy again.

If I could give this guy more than five stars I would. My husband and I bought a car from a about a two weeks ago. He was up front about what he knew about the vehicle, and, unlike other used car salesmen I have encountered, he listened to what we wanted and then pointed us to the right car.
He told us the keys were in the car and for us to drive it. Either we liked it, or we didn’t. Which is a nice change from other places I’ve been. I had one guy at another place try to tell me all the reasons I *really* didn’t want a stick and wanted an automatic instead. Bruce knew I only wanted a stick and didn’t try to push anything else on me.
As it turns out we fell in love with the car and bought it. He gave us a great deal and took care of all of the paperwork for us, so all we had to do was drive it home!
Buying from Bruce was a welcome change from other dealerships! A few months back my husband and I sat in a Kia at a Kia Dealership. We both agreed the seats in the car were hands down the most uncomfortable seats we had ever sat in, and the salesman argued with us about it, saying no one else had ever complained about it! Bruce is really laid back and wants you to be happy with the car you are buying.
I can’t imagine being happier with the car we got, and for the price we paid. He even stayed open later for us even though we got there right when he was closing. Such excellent Customer Service! Everyone should go see Bruce!

I read the reviews before I went to buy a car here, some were negative but I went to look anyway. Bruce was great! I went to look at a specific SUV and he told me what needed to be fixed before I even drove it. When I didn’t really like it he showed me a ’97 Nissan Pathfinder. It was 100% better and pretty much exactly what I was looking for! It shifted a little roughly which I mentioned and he had already scheduled for a part to be replaced that he thought would fix it, and it did!
When I came to pick up the car, he said the starter was acting up. Since I live over an hour away, instead of installing a new one (I didn’t want to have to make another trip down there) he put a brand new one in my trunk for me. The starter was actually fine for about a week and then it stopped working. I had my neighbor help me install it and it runs perfectly. I thoroughly cleaned this car up and it’s truly a gem! Runs great, looks great and the price was very good.
Bruce was easy to deal with and I would definitely recommend buying a car here!
PS I don’t normally write reviews but felt I should this time!

I had the pleasure of doing business with Bruce Sr. a little over a week ago. I originally went in to look at a 1999 Jeep Grand Cherokee, but when I got there, Bruce was pretty upfront about all that was wrong with it. He told me to take it for a spin, but he guaranteed I wouldn’t like it. He was right. I came back and told him I needed something that would last me a bit and was a 4 wheel drive since I’m going to be moving to Wyoming at the end of the year, out where my other car couldn’t cut it. Bruce directed me to a 2000 Durango and told me this would be much better and I would certainly find it much more satisfactory than the Jeep. Again, he was right. Sure it wasn’t perfect, but the little things that needed to be fixed were not enough to break the bank.
I appreciate a used car guy being up front about everything he sells. You’re not going to get the run around with Bruce. Be straight with Bruce and he’ll be straight with you. He knows what he’s talking about and isn’t going to try and pretty up anything. If I ever make it back this way again after grad school, I would definitely buy another car from Bruce

I have to agree with E.N. at the bottom of the page regarding the attitude of the guy at F & M Auto. I drove by to see if the car dealer was interested in my car and possibly get an estimate. As soon as I got there the guy seemed very polite and ready to talk about business. When I drove my car over, which is not at all a junker but a very well maintained American muscle car, the guy came out and ordered me to pop the hood, looked inside of it, took a stroll and then he asked me how much I wanted. I understand that negotiation is always a good way to go so I answered to his question simply by saying that I was hoping to hear a number from him to see how much he was willing to buy it for. He immediately turned around (Mr. Bad Attitude) and started to walk away. Although I was almost in shock from his reaction, I told him that I was ready to negotiate and that I didn’t need to sell right away. He seemed to stop so I gave him a range. He seemed visibly annoyed and started to go back inside his hut (lol). E.N. could not say it better. The guy has some attitude and yes, if he goes by the same script when he is selling … good luck folks!

Bought a Toyota Corolla here. Good Guy to deal with.
Nice, friendly and good deal.
Will Recommend other to buy used cars here.

As the other reviews state, he is always upfront about the status of the vehicle and willing to let you take it to a mechanic to learn about any defects.
Between my family, we’ve bought our last three cars from him. The first two lasted atleast four years each! One we sold four years later (to buy a newer car) and the second car was destroyed in a hit and run. I have been driving the last car for a year without any unnecessary problems (outside of regular car maintenance).
Needless to say, I would recommend Bruce to my friends.

Bruce us a good guy to buy a car from, i highly recommend this place. The saturn i bought us awesome

I just bought a fine car (a 1990 Volvo 240 Wagon with only 107,000 miles) from Bruce. He and his son Bruce Jr. were great to work with. The other reviewer seems mad that this used car lot wasn’t something other than what it is. This is a place with really inexpensive cars, sold by a guy with decades of experience. I could tell that if I was rude to him or treated him without common courtesy, he’d likely tell me to take my business elsewhere. I have no problem with that at all!
Bruce and Bruce Jr. really bent over backwards for me. When I asked whether I need to sign anything or give my driver license to them when I took it on a test drive, Bruce simply gave me the keys and told me to take as long as I needed. My mechanic (Kevin’s Auto in Mtn. View, an excellent place BTW), loved the car, but it needed a water pump and a timing belt. When I went back with an estimate, Bruce simply had a mechanic fix those things for me, leaving the car for me to pick up after hours.
During the first week I owned it, this car took me to Southern California and back with nary a hiccup! The price was more than fair. Bruce Jr. even picked me up at my home and drove me from Palo Alto to Sunnyvale!
I’ve been in sales. This market niche must be a tough one to sell in. Folks needing a cheap set of wheels need to keep their eyes open, and should ALWAYS get it checked by a reputable mechanic, and even then, it’s a roll of the dice to a degree. Hey, if you want a new car, go and spend the money for one! The car I bought was well under $ 2,000 for cryin out loud, and it’s a nice car!
I definitely recommend Bruce, Bruce Jr. and F & M!

Mr. Bad Attitude has a lot full of clunkers and wants to sell them at the price of a good corolla. He has little knowledge of cars. Avoid.