I absolutely love love love this place!!! I simply cant go to any other store, the staff there are so quick and willing to help plus there is usually no wait time to be helped I recommend it if you are looking for a place with good customer service
Liouda G.
Place rating: 5 Tujunga, CA
Best metro pcs dealer in town. I’ve been a customer with them for years and have a 5 line family plan. They have great customer service and they’ve helped me out with any type of problem I have had.
Kay P.
Place rating: 3 SYLMAR, CA
I have had excellent experiences with this office, it was a 5 star. I left Verison and get better service for less money with Metro PCS. I love my Metro PCS service, but I have not had a good experience bringing ‘unlocked’ phones in to be connected, they can’t get the internet to work. That seems to be Metro’s fault, not this office. So, I tried buying a Samsung phone from them(twice) it was a big mistake and I will never buy another phone from them. I could only have returned it within 7 days,(most places give you 30 days), so I have 2. Then it did not last even 6 months. When it quit working, no warrenty. To make a long story shorter. Then was told I needed a new sim card $ 15,(which I did not). Plus changing to the new phone $ 10 total $ 25. Well, maybe they have fixed it, no charge for switching again, to my other Samsung phone.(Hope this one lasts). I should have been able to do myself, so it still cost me $ 25 instead for free. And hours and hours of trying to get it to work. If after all this it works, maybe a 4 star, for the office. Samsung Avant, gets a 2.
Alex S.
Place rating: 5 North Hollywood, CA
Great service. Had to pick up some phones for a few relatives visiting. Took great care of me.