Ralphs

Vicky the cashier is such a treat! She is always smiling, polite and knows how to efficiently bag your items without smashing anything. It’s so important for people to be courteous when working with the public, and she does it very well! Also, the ladies at the Deli, including Anna are wonderful as well — so sweet, friendly and quick to help you.

Corporate Ralph’s you’ve got a keeper her with Cecelia. She found my iPhone at the register, remembered me and then found me in the parking lot!!! I am so thankful, as I am in the midst of a very critical and difficult animal rescue, haven’t hardly slept in a week as we have to work at night and just stopped in for some supplies. The whole chronicle of this rescue was on my phone and it would have been lost. Thanks Cecelia for safeguarding the these little creatures’ story and being such a customer service focussed employee!

The Employees at this store are the nastiest and rudest people I have ever dealt with. I have been snapped at, talked down to, eye rolled and flat out ignored more times than I care to count. Every time I go here, it is a rude experience. This last time, took the cake, when yet again, the Deli counter was nasty to me. When I finally tried to complain, the Manager sent the Assistant Manager to «deal with me»…his exact words. To which I was treated to more eye rolling from the Ass. Manager. Another customer came up when he overheard me, and tried to tell her that he has dealt with the same thing, numerous times. More eye rolling, a snort and she just walked away while we were still talking to her. It is apparent why the Employees are allowed to act the way they do, and also, it is apparent that the «management «has no intention of even pretending to address the issue. Don’t even get me started on the low quality produce and horrible meat. It is truly my goal to not ever step foot back in this store ever again.

Jerry M and Nancy are the best ever. Thank you for making my hot day a very cool day! You are an amazing staff. I love you and this store. Friendly, knowledgeable and conscientious. I like the smiles and friendship vibe too. Always a pleasure.

PRODUCE NOT FRESH!!!
In my experience, berries mold within 24 hours of purchase. Even though i bring groceries directly home and berries go into fridge immediately upon arrival, they spoil within one day. Makes me question quality of other purchases. Does not happen with produce purchased elsewhere.
One star for friendly clerks, helpful baggers, and convenient location.

Wow — shopping carts galore! There are probably more shopping carts in the parking lot than actual cars. I’m always afraid of a shopping cart smashing into my car while it’s parked. :/

This is Kroger’s dumping ground for all products almost at their date of expiration. I got milk at one of their more affluent locations over a week ago and it expired on July. I went to get more of the same milk at this location and it expired within week. Umm??? I’m sorry but I have a problem with that. The food in their freezers always have frost on them. Something you never see at their other locations. Kroger’s get your act together!!!

…fresh and delious produce year round
and you get to save on gas at Shell gas stations which are totally one of the best.
…It’s like welcome to the better life from a former
sad Walmart shopper #aintaboutthatlifenomore

This is a joke! You have to leave 1 star for a joke of an establishment. Manager is rude and so are some of the cashier’s. Never again am I going back to this joke of a super market.

Go into the Ralphs on the corner of Vineland and Ventura, or even Coldwater and Magnolia and you’ll see why the low stars. This one pales in comparison, yet has the same ridiculously high prices. No fresh seafood section, no real butcher department, no salad bar, limited selection of products. And, don’t be fooled by the sales. Example– an item that usually costs .59 now has a sale tag that says 10 for $ 6 (originally .99). BS! It’s now .60, what kind of sale is that? Staff is not the greatest… some are ok, others are rude and act like you’re bothering them. The only reason to come here is because they carry liquor, Fresh and Easy does not. Wish they did so I would not have to come here.
That’s all.

Every time I have a birthday party I order my cakes through them. Not only are the bakers here awesome but the prices are so cheap. Today I picked up my daughters cupcakes for her school. If you guys have never ordered cupcakes to Ralphs bakery, you’re missing out the delicious and cheap

It’s a grocery store that’s open late night which is rare in these parts. Things are clean and you’ll find what you need too. Glad there are no self check out because that would take away a job from some one in the neighborhood who would need it.

Wow very bad service the cashier was very rude. She charged me twice for something and when I told her after I saw she is not taking it off she got all mad

I feel bad that this Ralph’s has low stars. I really like this place! It’s clean, seems to always have great deals, and the people who work there are really friendly and helpful, especially the cashiers. The only thing I would like is a little more vegan/​organic/​healthy product selection. They have mostly everything though.

Ehh. it’s a supermarket, they usually have what I need. I don’t usually make long/​timely lines, so that’s great. Customer services is a okay… and my favorite wine is always cold… so I’m good. I do miss some of their old employees though! Seasons change…

This is my neighborhood Ralph’s. I always come here at any time. I love all the cashiers. On my birthday they all wrote on a Ralph’s balloon for me. Not that, that matters at a Ralphs but you get the concept, they don’t look like moldy potatoes at the registers. I love coming here. The place is always clean. Lots and lots of parking. S=The staff is always more that happy to lead me to what I’m looking for and suggest me to other products when it’s not there.

This is my local neighborhood Ralphs. The store was remodeled a few months ago and looks much better. I come here a lot and I personally like the staff, they are friendly and helpful.

I only shop at this market because of its convenience, and at that I only go there when I’m out of milk (or something) similar on my way home. However, at this point, I am avoiding doing even that little shopping at this locale. It feels dirty, the clientele seems to have deterind one cannot enter the store without being approached by some sort of petitioner, solicitor or begger. I’ve even been panhandled inside the store and a very creepy woman followed me around and asked me to buy her groceries because she «had no money.» After I told her no, she kept turning up in every aisle I was in and repeatedly tried to engage my 5 year old in conversation. Eventually she appeared right behind me in line and as we walked away, I saw her pull out $ 50 and pay for her items (this after she clearly stated she had no money). Unfortunately, since there seems to be little to no security (there was no one to turn to for help.
Most of the employees are nice enough, but in general this store seems to have seriously deteriorated making it terribly unpleasant.
I cannot wait for the new Fresh & Easy to open at Coldwater & Sherman Way so that I never have to set foot in this store ever again.
Additionally, I think all Ralph’s have become absurdly overpriced.

This is my local Ralph and unfortunately it’s the only supermarket option I have. The lines are always long no matter the time of day. The choices in seafood is limited and the overall look and feel of the market is decrepit.

I really dont like shopping at this Ralph’s. It just seems «dirty» and even though there are a few employees who are nice, it just doesn’t seem like it is a location that corporate Ralph’s really cares about.
I really am disappointed at times, with the quality of their veggies and fruit. I only shop here «once in a blue moon» because I have to… mainly because I need something AND because Id rather come here then to Food4Less… which is YUCK!
Actually shopping in the San Fernando Valley (Arleta, Sun Valley, Pacoima) is like shopping at a Swap Meet ²⁴⁄₇. AND you better know Spanish… luckily I do, but I feel bad for the people who dont who reside around here who have to shop at these stores.
Its like the New Orleans of California.