Higgins Termite Inc

HORRIBLE! I truly believe that all Larry Higgins cares about is getting your money and I agree with other reviewers that any positive reviews on here are fake. I just sold my townhome and the HOA is contracted with him. So when I needed a termite inspection for escrow, we called Higgins. There was evidence of termites (so he said even though the units had just been sprayed a couple of months ago) and also wrote up a long list of wood damage that needed repairing. I just had new carpeting installed in the bedrooms and Larry Higgins literally ripped up the corner of the carpet to inspect the floor board! He did not ask permission beforehand nor did he even bother to put it back the way it was. He just literally tore it up! Both my agent and I explained that we needed the report ASAP to submit to escrow. The next day we had not yet received the report and he said he hadn’t gotten around to it because of the rain. What does rain have to do with writing up your report!!! After his company came back and sprayed and the HOA repaired the work he noted, he came back to reinspect. He charges $ 85 for the inspection and another $ 85 to reinspect. He was at my house no more than 2 minutes and all he cared about was who was going to pay the $ 85 reinspection fee even though he had already been told 3 times between myself and the HOA that the HOA would be paying for it. Now, if you know anything about selling a home, you need a full clearance report to be submitted to escrow. Well, Larry Higgins STILL did not issue the report and I received a call from his office the next day saying that there was one last section that needed to be inspected. Why didn’t Higgins inspect it while he was there?! Another tech came out that day to reinspect which caused further delay in receiving the inspection report. Dealing with Larry Higgins was so stressful and he caused major delays in the closing of escrow. Oh, and I was informed by someone else who works on the property that they believe Higgins just says he sprays for termites when in fact he does not, so that he can continue to come back and charge more money for repeat jobs. DO NOT USE HIGGINS! I hope the HOA ends their contract with him after seeing first hand the stress and issues he caused.

Larry from Higgins Termite is amazing. Not only are the prices fair, but the work is beyond outstanding. I have absolutely no complaints. Considering how picky I am, I’m surprised how much I like their work. If I ever have any problems again, I definitely know who I’m calling.
Larry, if you see this, thank you very much :)

This was first company I called for inspection. Subsequently I had 4 other companies come so I have a great sources of comparison.
1) Inspector showed up, said «inspection» only means a look at the area where I detected infestation, and that if I wanted a walk through I would have to call and schedule again. What a waste of my time. ALL other companies I called said an initial free inspection is a 60 – 90 minute thorough walk through of whole house.
2) I told him I had termites behind my couch. He told me he had a surgery recently and couldn’t push my couch aside to see. Um, ok… !!! So after I started to push it myself, then he helped. The point is though, why would u come to do an inspection if you aren’t capable of that?! Again, all other companies that came moved stuff around, climbed, crawled, etc.
3) I was told I need to fumigate. So he was supposed to send me a bid. It has been over a month — no bid, never heard from them.
Overall I got the unorganized, lazy vibe from them. Only reason I gave it 2 stars was he was on-​time and nice.

Larry and his staff are great! Always take care of our properties with professionalism and affordable prices.

Higgins is the best there is and their prices are more than just competitive, they are fair and honest. I am a Realtor and I have not used any other company for almost 20 years and my wife is a property manager and manages hundreds of units so she weeds out bad vendors quickly. It was she who introduced me to Higgins in the first place. Neither of us would think of using anyone else for our remediation. These guys are great and you always get honesty and great service from really nice people.

The five star reviews are likely fake. Here is the owners response to my post. Does anyone else get the hostel tone in his response? These guys are awful.
Larry H.
Owner
Block & Report Owner
1 year ago
Wow lee l., wow, really hoped you called us first before posting this on a public forum, all it takes is a phone call with the owner to settle any problems. Threatening is a very strong word for which there are consequences against those who threatening and action should have been taken. We have heard of no such complaints but please feel free to contact us to resolve this issue.
Also what was over charged? and what was not delivered. Im sure you’ll call us oh but I forgot we were nasty (Really), rude, (?), and threatening.

We have been referring these guys to our clients and they are as awesome as it gets for termites!

I work on the HOA board of a condo complex. We have been working with Higgins for the past couple of years. This year we’ve hired several other companies to inspect the condo for price comparison. Higgins’ professionalism exceeded all of those other companies. For my unit specifically, the inspector did a thorough examination and even found termites under my newly bought bed (an area which inspectors don’t usually look at). When it comes time for treatment, they are very courteous and polite while in the house.
For price negotiations I’ve personally talked to Larry, the owner, and he was straight forward and helpful. They provided a quote for an one year contract for the condo that couldn’t be beat by other companies. I will definitely work with Higgins again in the future.

I am a local real estate agent in the area. I was dissatisfied with their response level. The response from the staff was horrible and no one seem to know what was happening.

I had Higgins Termite come out today to treat a termite problem on my balcony. They were very thorough and professional, and made sure to check the rest of the home for evidence of termites. They came on time, were very nice, and treated everything on the spot. Can’t comment on price because my HOA company was the one being billed, but would definitely recommend them.

«inspector «Jefferey P was very semi rude but very insistent in walking around my house found no termites yet called his helper /​partner in to «treat for termites» while he kept telling me «none so far» …the «inspector «had almost no info on his work order and knocked very hard and rudely on our door… they acted suspiciously and seemed determined to find or treat for termites when there were none anywhere.
.Warning last one start review is accurate and true, the 5 star is most likely fake …

Been dealing with these guys professionally for years, but now it’s our turn as our new house has major infestation. I like the fact that they don’t farm the work out to contractors and they are a small family-​owned company. I was afraid that the estimate would be on the high side, but it came in very competitive, plus I am confident we’re going to get the best care for our house we can get.