Chase Bank in Sun Valley, CA

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Telephone:	+1 818-767-2227
Website:	locator.chase.com
Address:	8040 Vineland Ave, Sun Valley, CA, 91352 Sun Valley
Nearby public transportation stops & stations:	0.4 miSun Valley 1.9 miBob Hope Airport
Categories:	Banks & Credit Unions

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Today

Today	9:00 am – 6:00 pm Closed now
Local time (Sun Valley)	22:01 Monday, 23 June 2025

Business hours

Monday	9:00 am – 6:00 pm
Tuesday	9:00 am – 6:00 pm
Wednesday	9:00 am – 6:00 pm
Thursday	9:00 am – 6:00 pm
Friday	9:00 am – 6:00 pm
Saturday	9:00 am – 4:00 pm
Sunday	–

Description

Specialties

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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13 reviews of Chase Bank

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Georgia B.

Place rating: 4
Compton, CA

My only gripe with this place is that the employees are either understaffed or poorly scheduled which often means you’re waiting at least 20 – 25 minutes even if it’s not busy. Other than that, the customer service is awesome and the girls are all sweethearts.

T H.

Place rating: 1
Sun Valley, CA

Horrible branch. I’m starting to reconsider Chase as a banker period. They have screwed up my accounts. They can never seem to assist me over the phone so they make me come into an actual branch. Then once I get there, they’re telling me I can call and handle this over the phone. WHAT? I recently had card fraud so my card was canceled and came in to grab a new card. As soon as I leave the bank to pump gas the clerk at the gas station is telling me the my card is not working. It keeps reading «invalid card». I’m furious at this point. I tried it at multiple Chase Atm’s and same thing. Once again, stuck with no money and no one can assist me over the phone. I go into a branch and surprise, surprise, they cant figure out what’s wrong. They ask me to come back again tomorrow morning. Today I will be closing all of my accounts with Chase.

Jessica M.

Place rating: 1
Sun Valley, CA

This is literally one of the worst Chase branches I’ve been to. They never have more than one teller. Each time I’ve ran in to get change or anything else it takes 30 – 40 minutes just to get through the line. The worst thing is the fact that the other employees don’t acknowledge or offer to help you. They walk around without greeting anyone and the teller behind the business window refuses to help any clients, regardless of the length of the line.
Horrible place, you might as well drive the extra 10 minutes and go to another branch.

Debbie S.

Place rating: 1
Stevenson Ranch, CA

Worst. Branch. Ever. Would give zero stars. The tellers are super nice but they only have 1 – 2 tellers at a time. And management just doesn’t seem to care. The management is not customer service friendly AT ALL.

Aki P.

Place rating: 1
Tujunga, CA

I have both business and personal accounts with Chase and I usually have fine experiences at other branches, but this one is the absolute worse. I really believe that they economically discriminate because the other branches I go to are in higher income areas and the level of service is extremely different. With only three windows, one being for business it could be adequate if they actually staffed those windows, but it’s usually one or two tellers only. What is frustrating is that the managers/supervisors see what goes on, but either ignore it or have their hands tied from higher ups to relieve the misery that their clients are experiencing.

Lucille H.

Place rating: 3
Los Angeles, CA

Love this branch because of the happy girls that work there. Natalie, Julianna, Gloria are always happy and willing to help no matter what the situation is. If one girl is not available the other one is. The only thing I dont like is that they dont have enough employees working there. The lines are long and dont like the new atms.

Imelda P.

Place rating: 2
Sun Valley, CA

Get better or faster employees, or more employees, it’s this service that makes me want to leave all together to a credit union… Or hire more ppl not everyone likes to use atm machines

Walter E.

Place rating: 1
Los Angeles, CA

This chase fucking sucks! I literally waited 30mins just for change! Only 1 teller on the whole fucking building !! Never again am I coming here !!

Kimberly C.

Place rating: 1
Glendale, CA

Worst location ever. Save your time, go to a different location. Sure the tellers are nice, but the lines are ridiculous. Was 20 minutes in line when they told me that I need to see the banker, waited another 20 minutes and left afterwards. There was only one teller open and the line had 12 people! Not until half of them left did another teller arrive.

Tyler G.

Place rating: 1
Burbank, CA

Hands-down the worst Chase I have ever been to! If there is an option for zero stars I would have given that! There’s about 20 people in line and literally only one teller, and it wasn’t because it was at the end of the day or because they were short on staff, the other seven or eight teller windows were covered up with a Chase sign. I felt so bad for this very nice professional black gentleman who I am assuming is A manager or something because he had to deal with all the pissed off customers

Jake C.

Place rating: 1
Garden City, MI

place sucks the closed off 6 windows and now only have 2 open because they now have ATM machines inside the bank. there are 15 people in line and more coming through the door

Michael F.

Place rating: 5
SUN VALLEY, CA

They have the nicest customer service. Took my banking out of La Canada because manager and employees are so helpful. On a day to day basis of handling money and tense customers, these people are Angels and they have my business.

Mel D.