Holiday Inn Express & Suites Sumter

Had to book a room impromptu when I had an extended stay in SC. Was very pleased to find good amenities, clean and comfortable room and courteous staff. All the cable channels and the comfy, warm bed made for a great stay. Definitely recommend.

We stayed here for a couple days (and by we, I mean like — 10 family members). The last time we stayed there it was under construction, and this time you could see the difference. The room itself was nice and clean, and there was plenty of space. We were all in town from around the country, so obviously we were spending a lot of time together in the «public» areas in the hotel, sometimes well into the night. We never got a single negative comment from any staff or other visitors, and we had all the time in the world to spend time together catching up and reminiscing.
The biggest positives about this hotel are:
1. the staff (everyone we came into contact with was super sweet. In fact, I overheard a complaint being made to the front desk that was pretty ridiculous, and she handled it with absolute grace. The guest left happy and felt heard even though it was ludicrous. I was impressed.)
2. the convenient location (plenty of restaurants, only a few miles from Shaw, right near Wal-​Mart and other shops)
3. the room size/​comfort (spacious room, large comfortable bed, floor space, bigger bathroom, etc)
The drawbacks were:
1. the breakfast (biscuits and gravy were ok but it was hard to eat anything else)
2. the noise (we could hear the elevator all day and night, as well as anyone speaking at a normal level in the hallways)
3. the pool (it didn’t seem too clean, although my cousins had zero problem hopping in so maybe it was ok!).
It was still an overall good experience and they were so accommodating with us. If I’m in town again I’d be happy to book there.

Stayed overnight on our way to Mrytle Beach. Clean hotel, friendly staff! Spacious rooms with plenty of pillows!!! Nice area, nearby to many restaurants! Plan on stopping on our way back as well! Also includes wonderful breakfast buffett! Must eat the cinnamon rolls!!!

Staff was very pleasant and helpful, especially during a busy check-​in time. The desk was well aware of our reservations and had the paperwork and keys ready to go upon arrival. The room was very clean and spacious and contained a small kitchenette. The kitchenette contained a small mini-​fridge, microwave and coffee pot. Each room also came complete with a very efficient air conditioner and large flat screen Samsung TV which contained HD cable and HBO. The Hotel came complete with free Wi-​Fi and had a small business center that contained computers and other related equipment. Complimentary breakfast was delicious. Meal choices included scrambled eggs, biscuits, gravy, waffles, bacon, sausage, hard boiled eggs, bagels and pancakes. A small variety of cereals was also available. Morning beverages included various coffees, bottled water, orange juice, milk and juice. The breakfast was delicious and offered a wider variety than the other hotels directly around this location.