Allstar Appliance Service

Henry is great. He was on time, efficient, and honest. He gave great advice and saved us from spending unnecessary money. I highly recommend Allstar Appliance.

Could not speak MORE HIGHLY of Eddy B who came to fix our refrigerator !!!
Not only was he incredibly knowledgeable, experienced, and professional, he was funny & made me feel comfortable with his solution for our problem.
He immediately knew what was wrong. He explained the problem, the symptoms and the solution. He gave me bi-​annual home maintenance suggestions as well.
He fixed the problem efficiently. He showed up right on time. Clean. Polite.
And THEN he offered suggestions for our washing machine too!!!
5 stars PLUS! Would DEFINITELY recommend these guys!!!

Great service and super easy to work with.
Will recommend replacement if necessary, they don’t replace so you know they aren’t trying to get you to buy new from them. If your appliance has a warranty you may have not known about they can try to work it out so that the warranty company pays for the needed replacement parts. All I’m saying is that they work with you.:]

Allstar Appliance Service is wonderful! I had a brand new Dacor gas cook top that was damaged in shipping. Crystal was very organized and kept me informed of the parts arrival situation. Henry was terrific in diagnosing the problems, and is very professional and did a complete, fast, and beautiful repair of our Dacor cook top. I highly recommend them for any appliance repair.

We have used their services for several years. Always on time, professional and clear on the options. Henry is a professional we all want on our side. Highly recommend
Allstar

I have used Allstar Appliance Services for the past few months and they have been great. Crystal is professional and always helpful, while Henry knows his job and does it well. He is honest and will do what it takes to fix your appliances; if he cannot he will provide you with options and suggestions.
Henry is the Fisher Paykel expert. Allstar techs each have brand name appliance expertise. He worked on my Fisher Paykel Washer that I had for over 10 years and after a few tries and diagnostics he provided me the cost comparison and I made a decision to replace the washer with (yes you guessed it) another Fisher Paykel. If anything happens I will gladly call Allstar again and have Henry work on my new machine is needed.
It is my understanding that they service Solano County but may provide services within other counties. If you are looking for a business that provide professional services contact them.

Great service. Henry knew what was wrong with my dishwasher right away he had the part on his truck. Gave me tips for my dishwasher. I will use this company again. Great service I would recommend them to others.

I have used Allstar many times for a number of different appliances, Sub Zero frig, freezer, Kitchen Aid ice maker, washers, dryers, ovens. I find them very fair, honest and on time for appointments. I appreciate that I’m told if putting more money into something is a waste. I had one person, from another company, tell me I needed to replace my ice maker, which runs about 2 grands. The repairman from Allstar fixed it for around $ 100.00. I’m thrilled they are in my area. I always feel confident when utilizing their service.

This is my second experience with this company and it will be my last. I set up a tech visit regarding my LG dryer that was not covered by a warranty and was two years old. The dryer was not heating. I was happy when I spoke with Shannon who quickly set up an appt to fit my schedule. Two days later the tech Henry visited my house and diagnosed my LG as blowing fuses because the dryer vent was clogged. From there my experience went south– He replaced the fuse and was gone in 30 mins. My dryer worked for one cycle and then it was back to its no heat/​no drying state. I called the next morning and Henry was scheduled to visit the house again this time three days later as the calendar was full. Second visit the fuse was replaced again and my husband was told if the fuse blew again we would need to replace the motherboard and another part… another $ 250 bucks but we would receive a year warranty. The dryer new was $ 900 bucks so I was okay with repairing vs replacement.
The fuse blew the same day it was replaced for the second time. The parts were ordered… fast forward 2 months later the parts were on back order (Not Allstars fault). When the parts did come in it was on Wednesday… MY APPT WAS NOT SCHEDULED UNTIL THE FOLLOWING WEEK.
The parts were replaced in my dryer… and you guessed it. My dryer worked for one cycle. Finally after getting a hold to Henry I was told he was not sure of what was wrong with my dryer… At this point I have spent 2.5 months without a dryer and I have spent out a total of $ 363.00.
One week later Henry visited my house for fourth time… He called LG and spoke with them regarding my dryer not working…10 mins later he pulls the lint screen out… says to me that the reason the fuse blew for the fourth time is because the lint screen had not been cleaned… WTH??? Not only that Henry put on his paper work they were not going to replace or repair the dryer if the lint screen was found to be dirty again under the year warranty without charge.
I received a partial refund and I ran to Best Buy. I was there to buy another dryer but on the advice of the sales man I called another appliance repair company …Within one visit my dryer was diagnosed and yesterday I used my dryer for 6 loads without an issue.
The reason my dryer didnt work with the first set of repairs from AllStar was the parts put in my LG was for a Whirlpool dryer. So Allstar put the WRONG parts in my dryer …