The Home Depot

Marie, is a great cashier. Always so helpful and happy. She has great customer service.

This is a larger store than some and it well organized and neat. We were in and out due to the self checkout line. Yeah… note if you are not sure how much something costs you can do a price check out with the self checkout scanner.

This is located in a very convenient place on Highway 6. The staff doesn’t go out of their way to help but they will be of assistance if you ask. I come here often and they have what I want ⁹⁄₁₀ times. The store is clean. The return line is usually busy so make sure that you get what you want. lol!

Shout out to Chris Melner for being our hero «handy manny» for building a custom lattice for our Fort Bend County Parade! KRB DENTISRTY couldn’t have done it without your help!

Brandi in the tool rental section is absolutely rude and useless. Not only is she slow and talking to coworkers while we waited for a long time, we asked for assistance with a jack hammer and she told us we need to go pick it out ourselves, that they «do not make any recommendations on tools» and «that’s why they have the posters up» that have minor descriptions. Im used to HD hiring people who don’t know anything about home improvement but at least they try or say «sorry I’m not sure», but she was just rude. Thank goodness a nice and knowledgable customer was there to help us out.

I love Home Depot & the staff at this location is always friendly & helpful, but they are getting 2 stars because they do not have enough people working the paint section. It’s chaos & you usually have to wait a ridiculous amount of time to be helped. They really need more staff in this area.

This review is for the truck rental experience that I have. First of all is the price $ 19.99 for the first 75 mins and after that it is $ 5 each additional 5 minutes. This is a little pricey compare to Uhaul but I agree to the price so I can not complain about it. But reason make me not so happy is that I have to fill up the gas when I bring the truck back, of course I would not complain if the lady dont ask me that I have to show the receipt. I took the truck for 2 hours, I only travel about 8 miles total but when I fill up the gas it cost me almost $ 10 but the tank is not even full yet while the gas price is only $ 2 per gallon at this time, so I stop pumping gas and bring the truck back at near full, but after she checked the truck she told me that I have to put more gas because the meter is not go over the full bar. Come on! Full mean full lady I did put gas to the tank, but she still insist that I have to show the receipt, if not it will cost me $ 6 if they fill it for me. I have to bring the truck to the nearest gas station and put like $ 2.33 and the pump stop, I come back with the receipt to show her, and this time she let me go.
It cost $ 55 total plus $ 12 for the gas for 2 hours truck rental and 8 miles. This is the most expensive I ever spent to rent the truck. I had rent the truck and Uhaul before and never had any problems. I would never rent The truck here again.

Whenever I need something, I come here because its the closest to my house. The staff are not helpful at all. The cashiers are terrible. Can’t do anything about it.

Great customer service. Always willing to help, when my honey and I were looking for a cover for his bar-​b-​que pit. So very satisfied!!!

The store has most things at an affordable price for your home projects. We recently had our lawn mower fixed at the store and they were able to take care of everything for us. They even let us know how to avoid the problem in the future.
Great customer service.

Home Depot (for those who don’t know) is a huge DIY store with almost anything you could want, except really good customer service. They have everything from gardening supplies, lumber, yard care, appliances, paint, plumbing, ceiling fans, etc… Most of us have been to one in our lives and know it’s just a huge warehouse of home and garden supplies. This is no different. This Home Depot is located on the northern edge of Sugar Land right before you get to Houston.
I’ve been to this location a few different times. This year I purchased a dryer from this location. It took me a long time to find someone to help me, but once I did he was good and efficient. Today, I went to find some light bulbs. You’d think a place this big would have them, but it didn’t. They are a mile wide but an inch deep in inventory. So, sometimes they just don’t stock what you need. I also found it very difficult to find anyone to ask.
Of course, I’ll be back. Just remember you can’t rely on anyone to help you find anything.