Axel Towing And Recovery

This company should receive a rating of minus 5. We had towing arranged by Harley Owners group. This company said they could pick up motorcycles. Reported that they world be at our location within the hour. Two hours later he wasn’t there. Then he called saying it would be another 20 minutes. Not even close. Finally showed up about three hours later. Wanted my wife to help him load a 900 pound motorcycle. He didn’t have anything to secure the bike properly. We finally called a friend. This company would have surely damaged my bike when it would have fallen over. Harley Owners group had to cancel the tow because this company wasn’t equipped to pick up a motorcycle.

Very dishonest. Quoted one price on the phone, and then doubled the charge with my car on his flatbed in my driveway. Was told if I didn’t pay he would take my car. Then they charged me $ 20 more than the receipt I signed. I disputed the charge with my bank, and the tow company sent a receipt to my bank that had a forged signature on it as proof that the charge was valid. I guess they thought I wouldn’t keep the real receipt. Hopefully one day someone puts him out of business for good so he can’t take advantage of anyone else. If I could give zero stars I would.

Had the worst experience ever with this towing company. My family and I broke down on the interstate, so we were referred this company by trusted people. The driver got to us about an hour and half after we called, he loaded up the vehicle on his flatbed, then gave us the price. He wanted 750.00 for coming 36 miles to get to us, and tow us another 48 miles. My dad is a truck-​driver and has never paid that to tow his truck. We said to just drop the vehicle and we would find someone else, he said to drop it would be $ 500.00 so as we thought about what we were going to do, he took off with our vehicle. We were lucky we had someone there already to give is a ride, we chased the driver. While chasing him we were on the phone with the State Police, who then pulled him over. He came down a little off the $ 750.00, but was still very expensive for a simple tow. Doing some research I found that he has changed his company name at least 3 times, and also had a contract with the City of Aurora, but got in trouble with them. I would not recommend them, and hope no one ever has to go through the same thing we did!