Abe’s Garage Door and Gate

OUT TO GET YOUR MONEY!
My 6 year old garage door was not opening and closing properly. In my opinion, I thought it could be repaired. Abe’s said it could not be repaired and would have to charge $ 900.00 to install a new door. Of course, he could install a new one right then and there. I said, no thank you and called someone else. The new company immediately said they could repair it, which they did. The final cost was $ 200.00 and the door works great.
P. S. I purchased my garage door from Abe’s 6 years ago and thought I was paying too much at that time, but in a bind! Never let yourself get in a bind!

When I needed service for my garage door I called this business. The person who answered the phone was very polite and courteous. He gave me an appointment on the day I wanted and the technician (i think his name was Shei) showed up on time. He was very polite and nice and quickly figured out what was wrong and fixed it. I am very happy with their service.

Just got a bad bad estimate from this dishonest company. My garage door jumped a cable on one side. They told me its was snapped and there would be know way to fix except to replace. My friend and I said wait looked at it better and fixed it in 5 min. They were trying to charge me 450.00. Rip off company for sure.

Be Afraid…BE VERY AFRAID! These guys are the real deal — the «real rip-​off artists», that is. They did not hesitate to try to take advantage of my Mom, an 86 year old widow, when her garage door hardware was bent by some punks who tried to break into her garage. Having discovered the damage myself, I told my Mom to call a local garage door repair service (Valencia Overhead Door) with whom I’ve had a previous good experience. Unfortunately, my Mom couldn’t find their phone number in the Yellow Pages and called Abe’s Garage Door and Gate instead. The service rep from Abe’s Garage Door not only convinced my Mom that all the hardware needed to be replaced but told her the garage door opener motor and track was «bad» and needed to be replaced as well. The estimate came to over $ 1,200.00 and the serviceman demanded a deposit for 50% of that amount up front. My trusting and already stressed out Mom gave him a check for the deposit which included a $ 39.00 service call fee. After speaking with my Mom that same evening and realizing she was being «ripped off», my Mom was able to cancel the check the next morning. When I discussed the situation with Johnny he became furious and threatened to put a lien on my Mom’s home. A couple days later, another reputable garage door repair company fixed my Mom’s garage door for $ 104.00! Of course, the garage door motor which wasn’t that old, was perfectly operational and never needed to be replaced.
To top it all off, Johnny called me back impatiently complaining that he hadn’t yet received a check for the $ 39 service call which out of good conscience, I had already mailed to him earlier in the week. He threatened to call and harass my Mom if he didn’t receive the check by tomorrow. Can you believe this business uses «Honest» Abraham Lincoln in their advertising and logo? If Unilocal had a «Worst of the Worse» list, Abe’s Garage Door and Gate would be on it!

RUN! Take your business elsewhere and save your money!
I would give them negative stars if I could.
They overcharged me and replaced my springs with a weaker gauge than was originally installed, within weeks the motor burned out. They charged me $ 700 for what other companies quoted me less than $ 500. They are unapologetic and unwilling to correct the situation, on the third attempt to get this rectified they became belligerent with me.
I have simply requested that they use the same springs as originally installed which they will not do. No refund of overcharge and no compensation for motor burn out. There is no customer satisfaction here — how businesses like this stay around I do not know.
I will have to pay someone else to fix this.
Note: the positive reviews here contain very similar typos to their «testemonials» on their website.

Great service thank you for the quick response. I called at 12pm and the technician arrived at 12.20 pm. Showed me that needs to be done. Explained me in details. I purchased 3 Gini remotes. Thank you very much for your professional service. Highly recommended.

I called abes garage doors and gates and the customer service rep was awesome. She took care of me and told me not to worry. She sent the technician right away. My garage door got stuck. It was open. And the technician fixed it in no time. Thank you for the great service. You desserve ten stars.

These guys are out to get you! I wish I had read the reviews on Unilocal before agreeing to the service. He claimed they were local in Huntington Beach but they are based out of Los Angeles. I am also going to report them to the Better Business Bureau. They replaced the sensors on my garage door. They charged me $ 195 for the sensors!!! Then they charged me an additional 175 for labor. And it literally took their service technician 10 to 15 minutes to complete. They will get to your house right away and fix the problem right away but they will take your money and Overcharge. I tried to give the owner an opportunity to make things right by complaining that I was overcharged and I feel like I was taken advantage of. He immediately got defensive. I just feel sorry for all the other people out there that are out money because of them as well.

Literally the worst service I have ever had. The independent contractors they sent out to my house were not actual employees of Abe’s. They waaaaaaaaay over charged me, added something to the bill that I found out I didn’t need (the people that had to come back and fix my garage showed me) They installed the wrong tensions springs, and then wanted to come back and charge me full $$$ to fix their mistake. They charged me for 2 drums, I only needed one. The charge was $ 60 per drum, $ 120! I hired a different company to come to my rescue, they only charged $ 15 per drum. The contractors Abe’s sent to my home apparently stole the money I paid them from Abe’s garage. I get a call from the owner of Abe’s requesting canceled check, copies of receipts etc. Super shady. I took time out of my busy schedule to provide them all the paper work they needed to (I can only assume) go after the contractors they sent to me in the first place. I called back when I had problems again to have them fix under a «warranty» They sent someone over, without warning and then offered to fix their mistake BUT charge me the full amount they would normally charge which is already hyper inflated! UNBELIEVABLE! It is wrong on so many levels. Certainly not an ethical way to do business. If I could give a negative rating I would. They don’t want to build a business relationship and provide good service as they are very short sighted. All that want to do is rip you off big one time and go on to the next victim. If I posted the emails, you would have your mind blown, however, I am saving those for the potential meeting in small claims court. STAY AWAY! TERRIBLE! Read the other reviews, we are all saying the same thing. How these people still have a business and are not being sued right and left is beyond me.
*Please note that all of the other Unilocal reviews I have done for other businesses have been positive. I don’t like posting negative, but I really want to warn you!

WARNING!!! Do Not Use!
They will try to rip you off!
Called them to reinforce the belt beam to the wall. Tried to charge me $ 300. I said no and the service guy, Mike, dropped the price $ 50 immediately. I still said no and he became rude and got an aggressive tone. I called the manager, Johnny, and told him I had two issues. The price was extremely high for the job and that his service guy, Mike, was rude and not equipped. I watched the service guy scramble in his mini van looking to parts that might work. Johnny began to get an aggressive tone and rude (Sensing a pattern here). I told him I would rather pay another company to do the job and be out the $ 39 service fee. Then he began yelling at me over the phone and tried threatening techniques to get me to utilize their company. Also advised him I would be leaving my opinion/​review of the company on any site I could.
½ hour later, Johnny, calls me back and asked ‘why I leave bad reviews’. I asked him why he was calling me, that our business was done.
Then Johnny proceeds to threaten to tell all my neighbors what kind of person I am. Well, thank you Johnny but I know my neighbors and I think they know what kind of person I am. But if you call and harass me again the Cops and the Better Business Bureau will know what kind of person you are. You probably hate puppies too.

BUYER BEWARE… i wish i had… if only i had taken the time to read the other reviews before using abe’s i never would have called them. they are actually, in my opinion, a ‘minus’ star. i agree with most of the other reviews. in my opinion. they tell you what you want to hear to get the job and then they break most agreements from time to actual product. my garage door opener was gone after the new door was installed, i called, did anyone do anything about that… absolutely not! they are — again in my opinion — one of the WORST companies i have EVER worked with. it is amazing they are actually in business as they seem to leave a trail of people writing bad reviews — indicating a poor level of satisfaction.

My new landlord called these FOOLS so he is out the $ 39 service call
Their solution to the remote and keypad not working was a $ 700 plus new opener as the one which is here is from 2008 and was «old «technology
I DID NOT FALL FOR THEIR SCHEME DON’T YOU EITHER PLEASE
A visit to radio shack fro $ 12 worth of batteries fixed my ancient system
Abe’s obviously could care less look at ALL the one star reviews ‚
awesome my brothers GO ABE“S

This is a horrible company. Repaired garage door and wants to charge me a service call to come back after 2 months because the repair did not work, even though the sensor has a 2 year warranty. Technician tried to sell me a new garage door when there was nothing wrong with the one I had.

They will nickel and dime you! In all fairness, which there isn’t much, they did come out promptly at 8 a.m. on a Sunday morning. However the technician simply had to use a crowbar to pop a wheel back into a track. The entire labor process took less than 2 minutes. Still the $ 39 service charge was not applied towards the $ 125 labor fee. I am out $ 164 for less than 2 minutes work. Beware!
FML for not checking Unilocal first!

I WISH I had read the reviews of this company — they came out, repaired our door, but spoke of a new system that would allow it to open completely, put in a horribly loud system that made it open with even less clearance, took our payment and said that they would be «right back» — I am now suing them and had to have another company (LA Overhead) replace it in full. I feel like a dope for paying the funds before the job was done.

Dishonest is the BEST rating I can provide. Charged $ 400 for a simple realignment with no parts and 6 minutes of labor. Complete ripoff.

I wish there is option for zero star. My friend called them to repair garage and end up $ 900 bill after long negotion. It’s totally rip off.

Please note that there are 27 other reviews (majority of them stating consumers were ripped off) that are NOT factored into the rating listed. This company is continually ripping consumers off. Please beware!
The reviews listed per Unilocal are:
What Are Recommended Reviews?
We get millions of reviews from our users, so we use automated software to recommend the ones that are most helpful for the Unilocal community. The software looks at dozens of different signals, including various measures of quality, reliability, and activity on Unilocal.The process has nothing to do with whether a business advertises on Unilocal or not. The reviews that currently don’t make the cut are listed below and are not factored into this business’s overall star rating.

The worst, so do not under any circumstance use this company. Not honest, quotes are 4 times as other companies. Very unprofessional.
cfs

This company replaced a garage door opener and springs and damaged the door in the process. They refused to fix it and said the door is not warrantied. Uh, hello, YOUR TECHNICIANS damaged the door! After repeated phone calls it took 3 times for someone to actually call me back. To add insult– they want to charge for the service call when it was not disclosed when I called.
DO NOT USE THIS COMPANY! And if you absolutely have to– use your credit card so there is recourse if they rip you off like they do everyone else. Shameful.