Shear Design Salon & Day Spa

Let me start off by saying Shear Design is the most relaxing, and peaceful spa that I have ever been to. The massage therapists set up a consultation with you before your service to find out if /​what issues your having and what your trying to achieve. The minute I walk in, i feel so stress free and comfortable. I have nothing negative to say as far as the services go (I have received manicures, pedicures, spray tans, and massages) However, getting an appointment is very difficult and the girls at the front desk are not very helpful. I had planned a nice relaxing couples massage for me and my boyfriend for Valentine’s Day. I had given him the certificate on Valentine’s Day it took a good 3 months to get in. I had called to set up an appointment and the girl simply told me nothing was available for the day I had chosen so I suggested another day, she said no, suggested another day. she said «no». Never once did she offer a different day to me, or help me in any way. About a month later my boyfriend had called, in hopes that he would be able to get us in, of course there was nothing. A couple weeks after that I had called, basically demanding that we get in for the service that I had already payed for they said they had nothing available and that they «didn’t really do couples massages anymore» I was furious. I asked to speak to the manager right away, and I must say she handled everything very well. She apologized and asked when I wanted to get in, I told her, and she made it happen. She also added a complimentary steam shower, which I highly recommend! I love this place, and all the services it has to offer, but the aggravation makes for a low review. I would also like to add, I had called this morning and left a message asking them that If they had any cancellations, or had any time for a facial or massage to please call me back either way, (had a last minute spur of the moment day off) and that I knew it was last minute and highly unlikely (especially given my previous history with them) but to please call me back either way. They still have not returned my call, which is a tad disappointing. It’s such a shame because like I said, the services really are wonderful and I really do love going there.

A bit high priced for the area (only reason I didn’t give it that 5^th star) but staff are very nice, the ambience is calming and pleasant. My sister in law wasn’t getting a massage and she was offered to stay in the tranquility room till we finished our massages. My masseuse was Maggie, she was very pleasant/​professional and made sure I was comfortable without being over bearing. The beds are so comfortable! Will definitely be returning!

I have been going here for years now. I only go to get my spray tan there but I absolutely love it. The staff is always very professional and helpful. Christina who generally does my spray tan is amazing!

Dana at Shear Design is fantastic. I went to Shear Design to have my hair styled for a wedding and Dana styled my hair exactly as I wanted it. She took the time to look at my hair before washing it and ask me questions about how I wanted it to look. I showed her a picture of a style I liked, and she recreated it. I wanted it down with smooth, loose curls, and she used a 2 inch curling iron to create the perfect look. Shear Design’s prices are also extremely reasonable.

I stumbled upon Shear in an emergency when my regular hair dresser at Regis moved away and was completely amazed at the job Jen did on my hair! Perfect color and cut!!! Overall experience nothing but positive! Great prices too!

I went in for a Brazilian wax today. and added on a brow wax, my appt was with Julie. she did an amazing job.
before I made the appt I asked the receptionist if it was a «completely bare» Brazilian. she said yes, which meant to me all hair gone… all…every region. after I realized Julie was moving up to the brows. I just let her continue. figuring at shears maybe it isn’t their practice to wax perineal area or between buttocks. meaning shears brazilian IS NOT full, completely bare or whatever means all gone to you. everywhere else was smooth besides those places and eyebrows came out beautifully.
I will go back and give it a second chance but make sure I point out clearly what I’m expecting… HAIR ALL GONE DOWN THERE!
I’ve had many many brazilians. by far one of the best at shears. one other thing that also suprised me is shears being a fab place to walk into and sorta upscale. is they also don’t use hard wax, which helps things go a lot faster. less time ripping out hair and possible layer of skin the better.

My wife and I spent a few days of alone time away from the kids recently and decided to imbibe in the relaxation of massage. I did a little research into the massage options in the Pocono area and found the prices at the spa in the hotel we were staying to be a bit high. I found Sheer Design by their reviews from their location at the nearby Stroudsmoor Inn and saw that their prices were quite reasonable.
The Stroudsmoor Inn location is closed on Tuesdays so I was directed to their location in downtown Stroudsburg on 6^th Street. They can be a little hard to find for those unfamiliar but after going around the block once or twice we found them across the street from a parking garage (which seemed notably short on spaces) and a local radio studio. The only option for parking seems to be on the street, where spaces are metered. I forgot to bring change but the meters are inexpensive (some being 25 cents for about 40 – 50 minutes but they vary widely) and the ladies at the spa were willing to part with a few quarters to help out (bonus points).
The spa is located in an old church (I asked how old and was just told «very» :P). Upstairs is the hair styling and downstairs is the massage and spa area. We were greeted by our massage therapists and, once we filled out a small questionnaire, were quickly whisked to our private massage rooms. They were well sized for their use and gave the therapists plenty of room to work. Other places I have been were so small the therapists had to move the table to get around you. Soothing music plays in the background and the tables are heated to your desires (another bonus I’d not had elsewhere).
Aroma therapy seems to be included with most therapies with selections including Lavender, Jasmine, Lemon Grass, and… sage I think was the last one.
My therapist was Katie and due to my recent hip and back discomfort I asked for a deep tissue massage. If you are new to massage I recommend a shiatsu or relaxation massage cause you will get beat up if you go deep tissue. :) But I needed it and my therapist concentrated well on areas that needed it, even finding areas that were sore that I didn’t know I had. Don’t be afraid to provide feedback to your therapist if they are going to soft or hard.
Following therapy clients are allowed to relax in a small waiting room (I had a 55 minute vs my wife’s 90 minute session) with complimentary spring water (a must after a massage to flush toxins), herbal teas, and graham crackers. Other services include facials, mani/​pedis, and the usual spa fare.
Did I mention that Tuesdays are 15% off days on therapies over 1 hour in length. Super bonus. All told I walked away with a 55 minute deep tissue massage, 90 minute relaxation massage, 20 minute manicure, and tip for about $ 240. Not bad!
I am torn about giving them 4 vs 5 stars. I’d give 4 ½ if I could. Only minor negatives are the lack of dedicated off street parking, can be a bit hard to find, seemingly lack of handicapped access (unless they have a way in the back — I didn’t see an elevator or ramp) and for some the creaking noise of the old church floors could be invasive to relaxation — but I didn’t have a problem with it. My wife said she could hear nearby construction — but I did not. If you think it may affect your session, see them at their Stroudsmoor Inn location.
Overall I recommend them and wouldn’t hesitate to return. Great price on a good, relaxing, professional massage.

Went here on January 26^th to get a basic wash, cut, and style. Walked out pretty happy with it. I washed it on the 28^th. As soon as it dried (air dried) it was obvious that my bangs were burnt. They were dry, curly, and VERY coarse totally different from the rest of my hair. I called them on Monday the 30^th (since they are closed on Sunday) The receptionist was amazing and understanding and scheduled me with the same stylist (Cheryl) to have it fixed. A few hours later I got a voice mail from Cheryl telling me that it was impossible that she burnt my hair, because it could only be burnt by «straightening your hair 2 – 3 times a day every day for a month» ! I was obviously seeing red. Here I am with burnt hair, and a stylist that was saying that there is no way she caused it, when the ONLY thing I did was WASH IT. Went in with perfectly healthy hair, came out with burnt hair. So I called them again. The receptionist scheduled me with another stylist (Cassandra). I went in there and she fixed it, but not before blaming my well water for the damage. I’ve had well water for 2 years, and when I sat down in Cheryl’s chair the first time I had perfectly healthy hair she even said I had «no split ends at all» So NOW all of a sudden I have damage?! I don’t think so.
Thing is that when I noticed the damage, I wasn’t that upset. It was only a little spot, and I knew it would be an easy fix. What made me upset is the fact that nobody wanted to fix it. Or take responsibility. The only person that even admitted that it might possibly be Cheryl’s mistake was the RECEPTIONIST!!! I don’t like being called a liar. Or stupid. Or misinformed. I don’t like being made to feel bad because someone else made a mistake and I wanted someone to fix it. I went in there with healthy hair. I expected to leave there the same.
While Cassandra did a great job fixing it, and even gave me some free product to get it healthier (since she couldn’t cut out all of the damage) I am not sure that I will be going back. I just feel like I was treated poorly. Especially for the cost of a haircut there. If I end up going back at my next schedule appointment and my experience changes I will change my review here.

They’re not cheap, but they’re very good so I’m willing to shell out for a great hair cut and color. Friendly, helpful staff.

Simply Unbelievable.
I called this salon with a ridiculous question: could they please, please, please check their records and find the name of the (now discontinued) sebastian lipstick I bought there around 2003. It was/​is the most perfect red. I had purchased it many times over the years (not there but in ny where I live) but now was down to my last tube and the name on the bottom of the tube had disappeared. I couldn’t remember where I had purchased it in the city but I remembered my first tube was purchased at Shear Design.
After searching their old records, the receptionist at Shear Design was able to give me the name and product number. How is that for customer service!!! And she did it unhurriedly and with a smile in her voice.
She could have easily blew me off at the outset by saying they don’t keep the details but instead she took the time to help me out.
How unbelievable is that! I will certainly be giving them my business because in addition to such great customer attention they do a mean massage, fantastic hair and a pretty relaxing mani/​pedi.

I came across Shear Design Salon by happenstance. And I was so glad that I did! I was looking for a good salon in the Pocono area to get a uv gel manicure. At Shear Design Salon, Julie did my biosculpture gel manicure and it looked great! Now I’m hooked! I go back every two weeks to get my biosculpture manicure done. Recently, I needed to have my hair done formally for a marine ball and Nicole did a beautiful job on my hair; so when I went back of course I asked her to color my hair and find a shade that would stand out but look natural and she did a wonderful job! I really like this salon! I recommend it to anyone who has had difficulty in the past trying to find a salon that understands exactly what they want.

I am very particular about service. Sheer Design exceeded my expectations. They are conveniently located downtown Stroudsburg, in a renovated church. The staff is courteous and attentive. The 5 hour spa treatment is relaxing, worth the money and the environment is very, very clean. I would strongly recommend this to friends.

I went here for my first bikini waxing before our vacation in Hawaii… allow me to HIGHLY recommend Kelly… I was totally stressed before going in and she de-​fused the situation calmed down the situation and made what could have been a painful horrible ordeal not so bad. She is a consumate professional at her profession and I will return. Thank you Kelly!