Dary Carpets did two installations for me. They put runners on my staircases — one up and one to basement. They did a spectacular job. The carpeting is plush and well-made. I have received compliments from everyone. The prices were very reasonable and the work was done on time. Great people to work with!
Dan O.
Place rating: 5 Palatine, IL
I was very careful in selecting where I bought my floors from. There are many big names out there, and from what I have seen and experienced you don’t save much and sacrifice a lot of customer service and care. Me and my wife went in looking for new hardwoods for our first floor. We were definitely on a budget and they worked to match what we could afford with the best products. Upon walking in we were immediately greeted and helped in a non pressured yet helpful way. After taking some samples home we made our decision and went back in for the pricing. A couple days later they came out measured the area for the floors in about 20 min. They then came back a couple weeks later once our special order came in to install. The installer was professional and courteous and did excellent quality work. It is now a couple months later and even though it was a good amount of money I could not be happier with the experience and the finished product. This is a great family owned and operated business and reminded me of what service should be, and how a business should be run. Would recommend them to anyone I know.
Amy M.
Place rating: 1 Chicago, IL
I had my carpeting installed 2 years ago now and the more I look at it, the more upset I get. When I initially went into look at carpeting I said I liked the carpeting they had recently installed in my sister’s home. They said they couldn’t look up what she had and even if they found her paperwork, they probably didn’t have the carpeting any more. That should have been the first red flag for me but oh thought they did a really nice job in her home. I ended up taking a few samples home with me of the frise type carpeting and expressed my concerns about the carpeting to the salesman. I was worried the fibers would get frayed with vacuuming and/or smooshed downward after time. I told him I would be the only one in the home and he assured me that the carpeting was wonderful and would fluff back up after vacuuming. I want over my padding options and told him — this is my first home. I plan on being here for a while and DON’T want the padding to be smashed down after a short time. I wanted higher quality padding. He said since it was just me in the house, the regular padding would be more than fine. I trusted him, had them come out to measure, set up a date for install and got excited. The few days before the install, sick as a dog, I started tearing out the old carpeting and what was left of the old padding. Pulled out as many staples and nails that I could locate. Saturday was the date of then install. They said they be there at 9 am. I went to Mariano’s to pick up waters, juice and pastries for the installation folks. About 8:10, my cell phone rang and it was the installers saying they were at my house… ALREADY. I had to rush home. The installers barely spoke English and were not very friendly. They did their thing… Did not show me what they were installing to verify the correct carpeting or padding… just did their thing. When they were done, asked for the remaining payment, I handed over my credit card and they went on their way. I never once heard from Dary to see how installation went or if I had any questions/concerns… Or even if I was happy with the install. NOTHING. So it’s been 2 years since installation. With every day that passes, I wish I could get this carpeting torn out and get my money back. The carpeting is smashed into the ground so badly and the padding in the higher traffic areas is flat as a board. The texture of the carpeting is terrible and won’t even wear naked feet on the carpet. Socks or slippers are a must. I feel that I was taken advantage of and now there’s nothing I can do about it except advise others of seriously shopping around before committing to Dary. I will never go back to Dary unless my frustrations reach a higher level and decide to take more action.
Marie M.
Place rating: 5 Schaumburg, IL
Great customer, service great, prices helpful sales people! Very large selection for such a seemingly small place. The installers did a great job too!
Jeremy B.
Place rating: 5 Hoffman Estates, IL
We had carpet put on our basement stairs by the contractors that finished our basement. We were not happy with the carpet job so decided to get a couple of quotes on re-doing the carpet on our stairs. We called Dary and they were very knowledgable and professional over the phone. We went into he store where they showed us remnants as well as carpet on rolls. I liked how they were a family shop and how they were personally interested in fixing our problem. Dary installed our carpet today(I can’t remember the gentleman’s name) and he did an excellent job. He was very friendly and spent a lot of time to make sure the job was done right. We will definitely use them again and recommend them to our family and friends.
Larry M.
Place rating: 5 Wayne, IL
Professionalism and perfection to the point of craftsmanship. Have used the Darys in my home and business and have never been disappointed in the work or price.
Jacqueline B.
Place rating: 1 Elmhurst, IL
I used them to put carpeting throughout my house in 2009 and in my guest bedroom they ether didn’t have enough padding/foam to put underneath or didn’t install it correctly because it separated in four spots, so much so that when you step in a certain spot in the carpeting your foot would sink in. I eventually put furniture over the spots so I would not trip. Fast forward to 2014, I needed a quote on hardwood flooring and someone came to my home to measure and kept saying what a huge job this would be and added 200 sq ft to the quote. I had other people come out and quote me literally half the price and about 200 sq ft less. I then find in old paperwork where they measured in 2009, and sure enough that measurement was 200 sq ft less than the recent quote. My suggestion, shop around and buy the materials on your own and hire out a contractor. Took longer to research but definitely worth it in the end.
Rose D.
Place rating: 5 Elgin, IL
They may not look like much from the outside — but inside is chock full off all kinds of carpet samples(though it may seem cluttered or overwhelming when you walk in). What’s more important, inside is an incredibly friendly & knowledgeable family running the place — who will help you make sense of the dizzying array of carpets & flooring. My inlaws had new carpet installed by this family last year & they highly recommended them. We were interested in a berber & the owner/father let us take many sample boards home to decide. A few days later one of his sons came to measure(and he didn’t mind our inquisitive cats following him around) and a week and a half after that our new carpet was installed! Their pricing was very reasonable & they have a range of styles/quality to fit any budget. Plus, check your local coupon magazine or online as they sometimes have coupons — we saved $ 2 per yard. I also liked how their pricing already included their padding(which we liked) & labor. It was also very inexpensive to have them pull up & dispose of the old carpet so we had them do that as well.