Conant Automotive

My truck was shaking a bit and I knew I needed to have suspension work done. I went to Conant partially because of the positive Unilocal reviews. I should have gone somewhere else! I had the work done on New Year’s Eve day with plans to drive across the state to celebrate New Years with my family. Imagine my surprise New Year’s Day when one of the new tires was totally flat. Yup, they hadn’t checked it to see if it held air. After dinking around with my spare tire and discovering it was frozen in place, I pumped up the flat with a bike pump and drove it back to Conant for fixing the day after New Years. I put the truck key into their door slot. Guess what? They decided to be closed that day, which was a Friday, and they were closed on Saturday and Sunday too. I went four days without my truck because of their mistake. When I finally got my truck back, five days later, they blamed the tire distributor and didn’t offer me any credit for four days of inconvenience caused by their LACK OF ATTENTION TO DETAIL. If you put on a tire, make sure it actually holds air.

They do great work. We had our radiator replaced and it has worked great. No problems since. The staff was up front with costs and they were fair.

Love these guys. Saved me money from the dealer quote. Fast excellent service. Friendly too. Will be back. Have always been a dealer person. No more.

Very happy with Conant. We live just down the street so we thought we’d give them a try. Requests were to check the brakes, the electrical system and the suspension. Needless to say, we were expecting a pretty expensive visit! They checked everything over and said only the brakes needed work. I always think that’s the sign of a good mechanic — they don’t fix it if it’s not broken!
They also gave us a loaner car for the two days ours was in the shop. This was a big benefit since we’re a one car family and would have had to get a rental. Granted, the loaner car left a lot to be desired (very old, VERY dirty, no A/​C), but never the less… it got us from A to B!
We’d use them again, no hesitation.

This is by far the most honest mechanic I have ever dealt with. I had been having issues with the brakes on my car. Randomly, the ABS light would come on, followed by my brake light, thus killing my ETS and cruise control. This would happen with no rhyme or reason, disappear randomly (when turning the car off or sometimes while driving) and I was having some noise with the brakes.
After giving this to Conant, they took a day to drive it around, had the problem recreate itself, and then hooked it up to the magic machine and reset the sensors which were all (seven of them) reading fail. The diagnostic showed no actual issues, and they drove it more, trying to figure out where the glitch was. They kept it another day because they couldn’t get it to happen, and still had no luck. When I came to pick up the car, they refused to bill me because they felt that they didn’t actually fix anything other than resetting the computer and that the noise with the brakes was just noise and they weren’t grinding or needing work.
Please, someone find me a mechanic that spends time over two days tinkering with a car, fixing the issue (because the errors haven’t happened once in the two weeks since) and then says they won’t charge you because they don’t think they really did anything worth charging for. I’m still shaking my head over this, and will absolutely bring back all future work to these guys.

I have been nothing but impressed with Conant from the get go. They are honest and upfront about the problems with your car, what it will cost to fix it, and whether or not you should fix it. Pricing is very reasonable.
For example, we had a Chevy cavalier that had a cracked head. He told me it would cost $ 1200 to fix it and that it probably wasn’t worth it based on the mileage/​year of the car, but they would fix it if we wanted. We decided not to fix it. You could tell he felt kind of bad for us, and said maybe for $ 700-​$ 800 he could get it running for another year or so… which we did decline.
He has also done some work on our Lincoln, thoroughly investigated the problem, and replaced the rear axle for us, but raised the spector that we should be careful as it was unusal for the axle to rust and he was concerned the car had been flood damaged. This car also needed a few new cylinders, and again he advised us they could repair it, but it might not be worth it cost-​wise for us.
So my point is: a) they do good work; b) they give good advice; and c) they won’t fix your car just to make a buck off of you, when the car might not be worth it in the long run.