O’Reilly Auto Parts

Megan Weed, the Store manager gives excellent customer service! In the last three weeks since purchasing a 2002 Ford van E-​150 for Fyntoon Solutions dog training services, she has made suggestions on locking gas cap, windshield wipers and installed them too! Thank you for the great help! Ask for Megan Weed, knowledge and great customer service!

Been here for over 30 mins still waiting in line just to purchase 3 items. They need more workers at night time. This is ridiculous

So the boyfriend just called me with a dead battery. Too much listening to the radio in the parking lot. I rush off to rescue him 20 minutes away and then realize when I get there that I took the jumper cables out of my truck last week and they’re sitting in my garage. (I promise we are both a lot smarter than this review is making us sound lol)
We headed over to this O’Reillys which was the closest auto parts place. We walked in and were immediately greeted with a friendly «Hi. How are you?» We asked where the jumper cables were and were directed right to them. We grabbed what we needed, walked right up to the counter and paid. The employee Jeff who had greeted us and directed us to what we needed was again genuinely friendly and welcoming. We paid and were out of the store in probably less than 5 minutes.
Outside of lower prices and a front door that isn’t smashed and boarded up with plywood, I’m not sure what more you could ask for in an auto parts store. Good customer service is what keeps people coming back and I would definitely return to this store.

While taking my car in for an oil change I was informed that the shop did not stock the canister filter that my car required so I had to track one down myself. After making a few calls I managed to find one here. The prince was reasonable and it wasn’t too far away. All in all it’s an auto parts store so if you know what you are in for you’ll get it here.

A friend recommended not getting wiper blades at Costco…
said they can chatter and not do a good job.
Sooo…I was on a mission since rain was in the forecast and
my old wiper blades died a noble death.
I vaguely remembered that one of the auto parts stores would
install the blades if you bought them there. A call to O’Reilly’s
confirmed that.

They were not busy when I arrived and a nice lady at the counter
looked up my sizes on the computer. She retrieved them for me,
I paid and another employee installed them in minutes!
Talk about service… couldn’t have been easier. The employee
also suggested that I save my old blades and put them back on
for the summer and thereby extending the life of my new blades
(I park outside so they get baked by our hot sun)
$ 40 for three blades… yikes.
I thought they used to be like four bucks! lol

So much better than Kragen which they bought out

o reillys suck as a company and especially the warehouse in stockton ca. they hirer people then pace them like rats just to get their quota and dont care if their workers die trying to make a living, they hirer people who are desperate and easy to firer so they don’t have to deal with losing their jobs by blaming it on the subordinates who dont know shit

The last two times I went there, they totally ignored me.
As I enter, no greeting.
As I exit, no goodbyes. I don’t really care about that, though, but I believe a good business should have good business practices.
The wait in line is about 30 – 45 minutes. SERIOUSLY!
They do a lot of small talk and cupcaking. There would be about 2 – 3 employees talking to one customer about BS.
The last, most recent time I went there, I just dropped my things on the ground and left. I was waiting for 20 minutes, and thinking back on the previous times I was there waiting for 30 – 45 minutes, I decided to just leave.
They are really really rude, trust me. They don’t give a damn about anyone. Some of them probably think they are thugs. They aren’t nothing but sorry asses who could easily get their asses whooped. Freaking wannabees. Go to another Kragen, because this one is rude!

The manager was rude, and seemed to be discriminating us based on our age. We went to return something (unused and with a receipt), and at first refused to refund us even though the item was sealed!