One Hour Martinizing

I’ve used this dry cleaners for the past 3 or 4 years now. Each time I went in, it seemed like my charges were different. He sold me a VIP membership and told me I’d get discounts, then when I returned I didn’t get discounts unless I cleaned 3 suits.
Then he has an advertised price of $ 11.95 to get a suit dry cleaned. Each time he’d charge me extra if the jacket was lined, and if there was any dirt on it. Only way to get the price advertised is if you take in a clean suit that doesn’t need to be cleaned.
I called the other Martinizing franchise in town and they quoted me $ 8.95 to get a suit cleaned. No extra charge for the lining in the jacket, no extra charge for stains.
I called the owner, Charles Patel, and he told me that comparing the two would be like comparing Taco Bell to McDonalds. BS. A franchise has certain guidelines to follow. They basically provide the same service.
So if you don’t carry a jar of Vaseline with you, don’t go there because you’re getting screwed. You’ll receive a different price each time.

Since they advertise alterations, I took my blazer there to see if they could fix the inner lining. The guy at the counter looked at my blazer, made an arrogant face, handed it back to me and said, that is not worth fixing — get a new one. I explained that this was my favorite blazer and I don’t need a new one when all it needs is new lining. He quoted me $ 85 for it.
See, I didn’t go to this business to get an attitude or opinion about my clothing. I go there to get a service. But because of this arrogant man, I will never go to this place ever again!
I ended up taking my blazer to a little alteration place on the Miracle Mile and those nice ladies fixed my blazer for $ 25 — it looks like new again. Now that is service!

Do not go here. They turned my favorite cream colored jacket into a washed out gray and argued with me and insisted nothing was wrong when it obviously isn’t the same jacket I dropped off. Zero stars for sure.

If I could give no stars I would!!! Called to ask for a quote to replace a button and have two pairs of my work slacks cleaned and pressed, I was told it would be $ 11.00 and that button replacement was free! After I showed up about 20 min later I was charged $ 30.00! I agreed to pay because I was on a time crunch and needed it done. Came back to pick up my pants and they didn’t press them correctly the crease was on the side of my leg not even on the seam just randomly on the side of the leg and the button wasn’t replaced. The owner tried to charge me an additional $ 4 per pair of pants to correct their mistake!!! I was asked to pick up my pants at the end of the week five days later! I will never do business with them again and will tell my friends and family not to either!!! Save your money and go somewhere else!!! I’m very disappointed in the poor quality of their work after paying so much. I guess you don’t always get what you pay for with these guys!!!

I really don’t shop dry cleaners for price. I am more concerned with the
final results.
Dry cleaning is not cheap but if you have nice outfits that you like, it pays
to take good care of them so they are ready to go when you need them.
Sometimes it seems that after a few dry cleanings you have spent enough
to purchase a new outfit. I don’t like shopping and I am happy with the
clothes that I have.
I have had no problems with this business. They will ‘rush’ your order if
necessary. I usually take my outfits in right after I wore them so I don’t
have to have them immediately.
They also will just press your clothes for you. When I buy a new shirt
or pair of pants I usually drop them off just for pressing. That way they
are good to go when I need them.
Plus this business is centrally located in the Ross shopping center right
next to the Creamery.

This place was great! Very professional, fast, and less expensive than my dry-​cleaner in Morada. They even got out a makeup stain on a white silk shirt that the previous cleaner had only smudged around.
Will definitely be coming back!

Waited until 3 hours before a friend’s wedding to have a shirt pressed. Since One Hour Martinizing has always lived up to their name in the past, we didn’t think there would be any problem.
Returned an hour and 20 minutes after submitting the order. The owner spent 30 minutes trying to find the shirt. Asked us to help look for it as a multitude of garments whizzed past our shocked faces. WTH?
The owner seemed confused and unapologetic. What to do?
After rushing across the street to Macy’s to buy another shirt, we dropped it off at the same damn place to get it pressed. Unfortunately, at this time it was more important to get the job done than to make a point based on principle. We’ll deal with the lost clothing later.
Another hour goes by and again we return. He found it soon enough, but in the process of pressing, they damaged a small section of the shirt! And on top of that, he charged us for the cleaning of both shirts: the first one he lost, and the second one he damaged!
No apologies, no reimbursement.
Lesson learned: Don’t wait last minute (or should I say 3 hours) for clothing press and don’t go to One Hour Martinizing no matter how much time you have.

I am truly impressed with the level of customer service this place embraces.
I dropped off a pair of slacks for same day service in the morning because I had a work function that I needed them for the following day. I was planning on picking them up after school at Sacramento State. However, on the way home I ran into some horrendous traffic that held me up and I knew I wouldn’t be able to pick them up before they closed. I called them to see if there was any way they could leave them in the drop off bin, hoping that I could somehow dig them out. They told me no, but without any hesistation he offered to wait for me until I got there. They close at 7pm, but he ended up waiting until 7:30pm for me.
Not only is their customer service top notch, but the dry cleaning service is too. You’ll pay $ 5.95 for slacks to be dry cleaned and you don’t even have to pay extra for same day service as long as you drop them off before 11am. I’ve tried other places in Stockton and it seems like everyone else sends their clothes to Lodi or some offsite cleaning warehouse. Martinizing does everything on site.
This place is truly the best at what they do!
Thank you!

I’ve found that this place has messed up at least three of my dress shirts, won’t EVER be going back.
(Would give zero stars if possible)

What I like about this place is the service– yes it’s a bit pricier, but you seriously do get what you pay for.
ONE HOUR TURNAROUND: They can turn around clothes in ONE HOUR (if requested) — this is honestly priceless if you’ve ever (like me) had a rip in a dress, stain on a business suit, or just sweated up a storm and need to refresh for an afterwork date.
REWARDS PROGRAM: If you are a frequent drycleaner, like myself, they have a VIP program, which allows you to get discounts on your drycleaning and you get a personalized drycleaning bag which allows you to drop off your clothes any hour (in their 24 drop box) for immediate turnaround if needed– on your bag, you can specify your preferences, starch pref etc so no need to come in and wait for them to enter it– I have not seen any other drycleaners in the area that provide this.
FRIENDLY OWNERS: Finally, in support of the mom and pop stores especiallyin this failing economy, this one is run by two of the loveliest people — they remember me, they ask about my life, and frankly on a bad day, its nice that someone cares.
I will definately be going back for years to come!

Since moving up north, I was happy to find a reliable place to drop off my crusty, wrinkled, stained and stankay clothes (what can I say im a messy girl) …poor them
The staff is super friendly and returned my clothes good as new. No stains which is always impressive! No complaints here and you get what you pay for

By far the best dry cleaners I’ve been to.
— Friendly Employees and Management — Check!
— Quick and Efficient — Check!
— Professional and Organized — Check!
With their great service, and prime location, I’ll definitely be back!

I first chanced upon this dry cleaners after graduation because I didn’t know how to wash my graduation hood. One Hour Martinizing charged it as a scarf. So that’s what it is.
+ Quick, efficient, and I’ve never had a problem with them
+ Location is an A+. It’s next to the bank, Boudins, Pete’s and the mall. I come by as part of my errands.
— A bit pricier than it needs to be
Good stuff. I see no reason to change dry cleaners.

A friend told me Martinizing would not lose my clothes, so even though they were a bit higher than other dry cleaners, I could trust them. So I took my 1 year old daughter’s Easter dress and cardigan to be cleaned, you see it had a light brown stain on the white ribbon around the waist of the dress… The gentleman behind the counter took my items and rang me up, $ 10.65 (did I mention the sweater and dress were both size 6 – 12 months) and advised I could pick it up in two days.
I returned the following weekend and happily picked the dress up for our Easter pics the next day. The dress was neatly pressed and looked great; I didn’t think to check the spot. I got home and found the stain hadn’t been touched. :(I was so disappointed. I took matters into my own hands (since it was after business hours) and I blotted the spots with bleach on a Qtip! Good news is, it worked, almost immediately :) Bad news is I won’t go back to Martinizing. I keep wondering if they even cleaned the outfit, or did they just press it?

Excellent place! Everytime I needed an unexpected dry cleaning service I went here. They do 1 day cleaning. They do my military uniform all the time. Great finish, reasonable pricing. Also found out they do fitted caps. Definately my favorite dry cleaners.

This place is a little pricey… 12.50 to hem my jeans, and if I wanted a sloppy job done I would have pulled out a needle and thread myself.
I brought my blues in on saturday and I didnt get em back till thursday! Really, 4 days to mess up my pants and charge a fortune, I glad this was a test pair. I wont be back.

I am currently job hunting so I did my research on the 4 closest dry cleaning locations in my hometown Stockton where I am currently living in for the summer. Based on reviews on Unilocal,I decided to try One Hour Martinizing. What got my interest was its fast dry cleaning service. Personally, I found that to be clutch at the hectic moment I was in. When I dropped my jacket, pants, vest, and 2 dress shirts, I was impressed with the quick and friendly service; not to mention, they were organized and efficient. The receipts were detailed and informative– especially helpful for document purposes.
The next day, I picked up my garments and observed the difference of «dry cleaned clothes.» Indeed it was nice and crisp. So far I am satisfied with the service and dry cleaning and will continue to dry clean here. Although in my opinion a bit pricey, you do get what you paid for.

I have been having a hard financial time like pretty much everyone else in this country and world. So, I could not pick up my dry cleaning as planned. I returned to the Martinizing 5756 Pacific Ave. #1, Stockton, CA. on Monday, April 13^th. After receivng my clothes I notice there are some black spots on my pants. There were a little on another garment but not nearly as much as my pants. I bring it to the one of the owners attention and she says that it came from the revolving rack that the clothes ride on. And that because the clothes were there for over a month that it was to be expected. And, that I would have to pay to have them cleaned again because that was there policy because every other cleaners charged for the same situation. I explained my financial situation, and that I had been ill and unable to work. She didn’t care. She stated they were not responsible for the dirt/​dust damage to my pants. Now, I looked on the receipt and it stated nothing about this policy. During these times I would think that they would understand and especially want to keep peoples business. I will not do business with them again, and I will not recommend anyone to them either.
I WILL NOT DO BUSINESS WITH OR RECCOMMEND FRIENDS.
Signed
D.M. A.