Terrible service. Didn’t return my original inquiry call for five days, then made an appointment with me to come give me an estimate at 2 pm today. At 2:15 I sent him a text asking if he was still coming today. NOTHING but silence. Another incredibly rude and unprofessional tree service here in Stockton.
Lesley H.
Place rating: 1 Stockton, CA
BEWARE!!! The owner of this company has no professionalism or customer service skills at all; just rude! Carlos Tree Service removed a tree behind our house on a business’ property, while cutting the tree down a few of our fence pickets were broken. A couple of the tree service workers brought it to my and my husband’s attention and said they would be replaced since it was their fault. This was back in May, our fence was NEVER repaired, phone calls never returned. When we finally got in contact with the owner, he was very rude and said he needed to come over to our house to see what materials he needed to fix our fence(duh, nails & pickets). He was VERYRUDE, making accusations that we could of broke the pickets and that he didn’t have to repair it. Owner said he would be back the following day, he never showed up but called and left a message. WARNING… if you hire this tree service and they damage your property, chances are it will not get repaired.
Jennifer F.
Place rating: 1 Stockton, CA
How bad can it get… YOURWORSTNIGHTMARE. I will give a ZERO star is there is one. Carlos team did a horrible job. They cut 2 trees down not only broke my window but also damaged my fence when they used stump grinder… I called multiple times but they keep rejecting to replace my window nor repair the fence that they damaged. Their price is kind of high, I am surprised the poor service they provided. I am done with this company, will NEVER use them again…
Ashley A.
Place rating: 5 Sacramento, CA
Called on a Tuesday, work was done on the Friday. They did a great job. Removed 6 – 7 trees, cannot even tell they were there. They also trimmed and cleaned up a huge pine tree, everything looks great! Would definaetly use Carlos’ tree service again.
James R.
Place rating: 4 Galt, CA
Did a fantastic job on my 25 year old Alder tree and my tall palms. There was a misunderstanding on how much we wanted taken off our bushes so I called him back(after I paid him in full). He returned two days later with a helper and met all of my wife’s expectations. No extra charge. Take off one star for being late for his appointments.
Chipt T.
Place rating: 1 Stockton, CA
asked to have work done on Monday Monday was a no show asked for Tuesday and it was a no show and like a fool called again for Thursday they should Friday after I called and told them forget it they said they were two blocks from house and showed one hour later the work was bad the clean up was bad and I was told carlos would be doing the work and he showed up with two workers and left wow this company sucks ran as fast as you can away from carlos tree service 20 years experience and I bet not one repeat customer