Starbucks

This is an ok place. It is almost always packed due to its location. But the staff I’ve the years have been great and the coffee ok. I have been going here and will keep going for years.

All I needed was a decaf coffee and they had a decaf americano which was fine, that was after they told me they were out of regular decaf coffee drinks. I have no idea what they were talking about but I got what I wanted as well as a croissant to go with it and was able to sit and relax. On the plus side, the young ladies behind the counter were very friendly and chatty which was just what I needed when my car had broken down and needed a repair at the service station across the street. The only negative was a guy who came in begging (he showed a card so he didn’t have to say anything). After he left another customer told me this guy and his family regularly work the area. It seems to me Starbucks management should have known about this and have a policy about it. Maybe they do, but apparently this guy goes in and begs from their customers.

Might not be the best place to have some good quality coffee which is just above average but I am a big fan of their menu of Frappucino. Staff is pretty nice and friendly.

I visit here on a regular basis and enjoy my time. I normally order a drip coffee and get online while I wait for my daughters nearby lessons. I have found it to be clean and staff is friendly.
The only negative comment I have to add is my last visit there was a patron smoking at an outside table where it was clearly marked as no smoking. I wished one of the employees would’ve asked him to stop.

Townecenter Plaza Location-​Quick and friendly service in the morning, always consistent! Ingress and egress from route 7 is very tricky, go slow when near the parking lot. But it’s my go to, don’t tell anyone!

Been several times. A little on the hectic side and not the fastest service. Coffee was good once you get it. Not a big place so it’s tough to find seating if you are looking to hang around.

#6STARS #AngelDidGreat #AngelIsOG
Hello, I would like to share my experience. Today, on memorial day, I wanted a frap. Little did I know, I was gonna get a five star experience dealt out by the masterful hands of one Starbucks employee by the name of angel. He was truly an angel, gracefully swaying from mechanism to mechanism with expert precision to make the best frap that has ever graced this glorious planet. I didn’t know how to thank him, and then my heart melted as his mouth opened and he said the nicest thing I had heard all week. «Happy memorial day sir.»
That pretty much made my day.
P. S. Brett’s hair is pretty dope too.

Only been coming here for 4 months. Morning staff has been great. I come by everyday. Always on point and have never messed up my order. I ask for an extra shot and 2 spendas. Other *bucks have miss my Splenda and there’s nothing worse than driving down the road and realizing you ain’t gots no sweet in yur Java.
Strider is a dope barista as is Tatianna (sp?). Also the other 2 ladies who brew in the am. There’s a tall dude who rocks the beans in the am too. All cool. Best service I’ve received at *bucks. There’s a drive thru next to my house in South Riding. Not bad, but I roll here instead.

To Moss D, who gave a review back in 2011, these folks STILL have the crappy layout and the same table right in front of the condiments area. Lord help those sitting there if someone a the condiment area spills milk or a hot drink on them or their laptops. The place is freezing. The management takes up too much room to set up crap to sell rather than using the space to be welcoming to patrons who, even though they may sit there for a long time doing work, we all pay out the A** for these damn beverages and food. The WORST organization. I think they use this location to train new hires and they are POORLY staffed. I know 5 mins isn’t long to wait for an order– normally, but it IS when at all the other Starbucks you don’t because there are at least 4 people behind the counter at all times. Don’t know why they haven’t gotten themselves straight after all this time. I go because it’s nearest my home, but if I“m out and there’s another one on my way home, I’ll go there instead. The drinks taste differently depending on who makes them. There’s one person that I always have to ask for more syrup because it isn’t sweet enough. One girl gets it right all the time, AND I think she’s new there. So.
There are tables outside, but it’s not a pleasant ambiance out there. And some folks still smoke where they are not supposed to.

I had avoided coming to this Starbucks for over a year simply because of the extremely slow service. I recently started coming back however and I will say the place has improved a bit, It’s still far from my favorite Starbucks in the area. It’s not as fast as some of the other ones I’ve been to and sometimes is a bit dirty (bathrooms were not clean). However, the staff is awesome here and incredibly friendly! They are the main reason I don’t mind this location. My orders always come out right as well so I really can’t complain there. Not the best Starbucks in the area, but the staff is great!

Never in my life have I experienced a more disorganized Starbucks. I came in for a coffee and panini around 11am, long after the morning rush and ended up waiting at the counter for over 5 minutes before being served.
To my dismay the scrumptious panini I had set my eyes on (that was put in the refrigerator and I held in my hands) was torn away from me as I was told that it wasn’t for sale yet. THEN WHY WAS IT IN THE REFRIGERATOR?
Well what ever I’ll have just the coffee. To bad they don’t hand out receipts at this location, would have loved to include Mr. Shitty Services name.
At least the coffee was good.

What more can you say about Starbucks! Chris is an awesome Barista! My drinks are always done right! He remembers your name too!

Omg. Probably one of the best places that makes frappes. My pumpkin spice frappé was so good. Not too liquidy and not too iced. It was just right. The barista made just the perfect mix. But the customer service was alright. Not really friendly. Didn’t really give off a friendly vibe. The parking is horrible outside. Not really Starbucks fault but it does affect the environment and over all mood.

Very average Starbucks location with a bit to be desired in terms of interior, climate control, and cleanliness. Staff, however (Chris in particular on this visit), is friendly and insightful.
Line control is fair-​to-​poor, with multiple queues bottle-​necking awkwardly around one of the entrances and the cold food/​drink case. Did I mention cold? Now, don’t get me wrong. I enjoy modern amenities like Starbucks and refreshing A/​C. However, the air-​con in this joint is taking it to the extreme. Who knows? It could be subversive way of keeping patrons from loitering too long? ;)
Cleanliness left a bit to be desired — napkins strewn about on the floor, cream/​sugar station littered with stir sticks, straw wrappers, and a full trash can, etc. Not the best visual impression.
The one saving grace was Chris, who seemed to have the customer service bit together. Not only did he address me by name and thank me by name (since he saw my Starbucks Gold card), but he spelled my name correctly (tough to spell Megan right, based on many ‘Bux visits) and the drink was prepared correctly.

This particular Starbucks is okay. I have nothing really bad or great to say about it.
My drink orders always come out correct but I haven’t felt anything extremely positive about this place. It’s kind of small and awkward.

I ordered a tall iced coffee, tall hazelnut hot chocolate, and a spinach pastry square. The cashier rang it all up, charged my card, and then realized that there were no more pastry squares.
«we only have ham and cheese, is that ok?»
«uhh ok.»
«or a spinach feta wrap?»
«no thanks»
Out comes the iced coffee. Meanwhile the cashier is giving me a store credit for the spinach square. Which, huh? I thought I agreed to the ham. But ok. Don’t charge me for items you do not have in stock would be a good business practice. Money back is a start. But as a store credit? Bullshit. Starbucks basically gave themselves a cash advance there.
Oh, and that hot chocolate? Had to ask for it. Barista had no clue it had been ordered.
Standard customer service at ANY OTHER STARBUCKS would have been to offer a drink voucher for the missing drink mistake alone.
This is the hackiest Starbucks I have been to in a long time. I have been on hold with customer service corporate line for 20+ min though at this point. So maybe it’s not just this store and Starbucks service is failing across the board.

I’ve been to this particular Starbucks a few times and have had a nice visit each time. The staff is always super friendly, and the drinks are just like they are at every other Starbucks. I like the seating they have available too! I’d like to cite a couple of instances to support the great employees:
1) it was my friends first time at any Starbucks, and our barista helped him navigate the menu and choose a drink that he ended up loving.
2) I once mentioned that I felt peppermint mochas they made had to much peppermint, and without me asking the barista explained the proportioning and how I could adjust it. I now have a perfect formula down.
Bottom line: great Starbucks!

I’ve been here a few times, and haven’t had great experiences. Three strikes and you’re out.
Strike 1 – I came here a few months ago and ordered a drink, and I ended up getting the wrong thing. This was after the cashier asked me twice.
Strike 2 – On this same visit, before I was able to place my order… the cashier basically spent several minutes talking to the guy in front of me about non-​business related matters. I understand you’re friends, but can’t you table your convo. for a moment?
Strike 3 – I went there the other day to redeem my birthday drink, I used my gold card (for starbucks), and apparently falsely assumed that the award would pop up. When she rang me up to give me my total, I mentioned my birthday drink. Her response «you should have told me before hand, it doesn’t automatically show up. What would you like me to do, I can void the transaction, or you have two weeks to use it?» Uuuh, you would have thought I was at the DMV. I didn’t realize this was such a hassle.
Yeah, I won’t be going to this starbucks anymore. Thankfully there are a few others nearby. It seems like the staff at this starbucks is either put out by their customers, or they are too busy doing other things to provide quality service.

Not sure why they continue to think an Iced Latte is the same thing as an Iced Coffee. Please train your staff better.

GREAT service! Poor layout… I will still come because of staff. Just don’t feel comfortable staying and sitting…