RnR Cycles

I did not write a review right away, because I did not want to base my review on one visit. I did some research on RNR before I ever brought my bike there. Once I did, I know my bike has found a home. I have a 2006 Triumph Rocket III. It needed a little cosmetic work and tires. So for I got new tires (It had original HARD rubber). I put on a new windscreen, replaced a scratched tank, replaced a scratched pipe, added a sissy bar, added USB power for GPS and dash cam. Oil change, spark plug change, Added air horn. Some of this stuff would have been easy to do by myself. but it is easier for me to just have Rick and his team do it… I even had them replace the right grip controls to fix a broken switch with a new one I got on ebay. Rick and his team are great. I am glad I found them.

When i want my bikes fixed correctly, i take them to RnR cycles. I live an hour away, so it’s not exactly convenient — but it’s well worth it to me. I’ve owned several bikes of different styles: 2stroke dirt, 4stroke enduro, sport, etc., and have used many shops around the northern Virginia area over the past 14 years. Most left me somewhat satisfied or disappointed. I’m VERY picky about who works on my cars and bikes if I am not the one doing it.
All that said, Rick and his employees are very knowledgeable individuals. Ask questions, get to know them — they’re good people! I sometimes bring my bike in with a short timeline for the work to be done knowing this is a favor and it may not happen, but so far I have not been let down, Pricing is not cheap, but the quality is top notch. They do it right the first time. I demand top notch performance out of my bike at the track, and want to minimize my possibility of injury.
With years of service being done to my bikes at RnR, we’ve had a few minor bumps (hey, it happens) but Rick has always taken care of me. I trust them with their recommendations for my bikes. Rick explains it out as to why he recommends something. Being fairly mechanical myself, it’s nice to understand these things.
I have referred friends to them on several occasions. If you’re on the fence about going, give them a try!

I’ve taken several of my motorcycles to RnR, so far just for mounting of tires.
They have always done a good job of mounting tires, and at a reasonable price.
The staff is friendly and helpful, and genuinely cares about customer needs and service.
For all I know, they may have genius expert mechanics, but based on the appearance of the shop, the staff, and the area, I’m not sure I would trust them with complex work on my bikes.
I am really not a «fancy» kind of guy, but a little focus on demonstrating attention to detail and professionalism by working on appearance would go a LOOONG WAY for this place. It is hard to tell the people who work there apart from people that might be just hanging around. The area is an industrial park, and there are patches of weeds mixed with patches of eroding sand & clay around the cracked and crumbling pavement, next to the building that doesn’t seem to have any maintenance. The dumpsters and things in the parking lot are scattered around helter-​skelter and there is scattered grit, sand and pebbles around. Even inside the «storefront» is just a messy room with stuff scattered around with no apparent organization. I’d really like to trust them with doing «real» work on my bikes, but based on the appearance of the shop and the staff, I am not sure any of them are professional mechanics, or just hacks.

Rick has been working on all of my motorcycles since 1994 and has always been honest, fair and an excellent mechanic. He has worked on everything from my 1975 Yamaha RD 350B to my late model Ducati’s & Triumph’s! He is also one of the only people in the DC metro that can really set up a suspension. Ali at the parts counter is a super nice guy that is always willing to get me prices on parts and accessories. If you haven’t used him yet, check them out!

I have only bought a few small items from RNR and got my tires changed/​balanced. I haven’t bought any major parts here or have had any major work done here yet, but when I need to I will definitely bring my bike to RNR.
If you’re looking for a showroom of parts, gear, etc. they don’t have it, but they can order it.
The best part about RNR is that they know what they are doing so they give you great advice and can answer any question I throw at them. I asked for a quote on Tires and their tires prices actually beat the internet prices on the tires I asked for.

I liked the help in the store and the atmosphere but they could have put the right screws back in my bike after they worked on it. Granted it was only the screw that holds my seat on, not the most serious of screws on a bike but still come on guys. I had a screw that could be removed with a coin and i guess it was lost. They replaced it with a regular screw that doesn’t fit well and wiggles. Doesn’t seem very professional to me.

Hit and miss… I’ve had minor work done, usually just mounting and balancing tires with the wheels already off the bike.
Last time I was in they said I could pick it up after lunch. After killing an hour at walmart and eating McDonalds (which I hate) I went to pick up my wheel. The new tire and wheel with old tire are in the exact same place in the office where I left them. I’m told there was a mix-​up with the technician. So I get to make another trip in 5pm traffic to pick it up. They guy says «I gave you a 5% discount…» Perfect. I blow an hour of my time and get $ 1.06 back… nice. The right thing would have been to say «Sorry, we blew it. How about if I drop the wheel off at your office or home later today?»
Not a huge deal, but if they’re going to run the business like a hobby, I’m not sure how much they’ll be able to grow and attract new customers.

Wow, what a mistake to take my 2002 Yamaha VStar 1100 to these guys. This VStar is known for having the starter clutch break. I thought I would get great work from this shop as they are into performance bikes and racing. The bike ran, and damn good, btw, before the starter went. After having me pay upfront for the parts, a month later I didn’t hear anything. It turns out they put it back together, and it ran like crap. They must have messed up the timing as the next thing I know, they bent a exhaust valve, broke a keyway, and had to replace all that. in putting it back together, they also broke the new intake manifold I had for the KJS carb I installed. They had to replace that. Next I hear the bike will start, run ok at idle, but throttle makes it choke and want to die. Can you say manifold leak? This was 3 months after bringing in the bike. And no sense of urgency — we’ll have to put your bike back in the repair queue. By now, the summer is fall, Not gonna ride this year!
I have had the bike taken to Fairfax Cycle, and the diagnosis is that trying to repair the engine is not really worth it. Crank and flywheel is now toast!
Beware, no communication and BS diagnosis from RNR. $ 750 for starter parts, and now ~$ 2200 for ebay engine and install. When the whole job was supposed to be $ 1200.
OH, and five stars for Fairfax Cycle!

I called RnR on Thursday afternoon. My Versys blew a fork seal and the valves needed to get done before I put it away while I go on vacation. I told Rick that I needed to get the bike back by Tuesday at the latest. As I was leaving for Colorado Wednesday. We planned on doing some suspension work and parts had to be ordered. I brought the bike in Friday evening.
Long story short, we opted out of said suspension work because the spring rates weren’t exactly right (Had this conversation Saturday evening as they were closing) Rick called me Monday morning (RnR is closed on Mondays) saying that the bike was finished late last night (they are also closed on Sundays) and he would open up the shop for me to come pick it up because of my time crunch.
If this isn’t customer service I don’t know what is. My bike was worked on when the shop was closed and the owner came in personally to open up and hand me the keys.
This is the first time in my riding career that I have taken a motorcycle into a shop. I prefer to do it myself and have for the last 6 years. But I can honestly say this was a pleasant experience. RnR’s rates are spot on if not cheaper than most places around, and they know their motorwork which is rare.
It doesn’t get much better than this. They are track junkies, which makes for a great and knowledgeable shop.

On May 21, I discovered my bike was leaking coolant into the oil. I took out the oil filters and drained the oil as well as the coolant to confirm. There was indeed coolant in the oil so after some head banging, I did a little search on the interwebz and found that my problem was likely due to one of two issues: either the head gasket or the water pump shaft seal. To diagnose which one it is, you need to do a leak down test. I don’t have the equipment to do a leak down test, I was about to go on vacation at the time so I just wanted it fixed and a reputable shop seemed like the way to go. Enter RNR.
Now I think it’s important to note why I took it to RnR and what my expectations were at this point. I took it to RnR because I expected that it would be done right. For the labor rate they charge, I certainly could have taken it to a dealer; however, I will gladly pay to have it done correctly the first time and RNR had a reputation for doing good work and standing behind it.
So when I brought it in, I specifically mentioned both the head gasket and water pump shaft seal to Rick. Rick immediately dismissed the water pump shaft seal and told me that wasn’t possible, but that they would look into it. I figured, what do I know, I guess he knows what he’s talking about and so at this point, I assumed it could only be the head gasket. I asked if we could go ahead and order the parts right then, since obviously it could only be the head gasket given what Rick had told me. Rick replied that they should take a look at it first and make sure it was indeed the head gasket.
On the 25^th, I heard it had been diagnosed, it was indeed the head gasket. I called Ali, authorized all the optional work and requested that the parts get shipped overnight so that the bike could get done by the end of the week.
On the 28^th, I discovered that the parts hadn’t even been ordered yet and there was other work in front of my bike and it would not be done before my annual Deal’s Gap Trip that weekend. At that point, I asked that the rush shipping and optional work not be done, as the bike wasn’t going to be done in time for my trip and I now needed to buy another motorcycle.
I finally picked my bike up on 6/​13, 22 days after it I gave it to RNR. The total bill was $ 1,308.18.
I rode the bike to work a few times and while in hindsight, it did run a little hot, it was the middle of summer in DC and I didn’t think much of it, as surely I imagined that RNR had tested it thoroughly before giving it back to me. I didn’t ride it all that much, as we were preparing for a cross country move, but I did notice that it was difficult to shift and upon checking the coolant resevoir, I discovered it was empty. Again, giving RNR the benefit of the doubt and assuming it just wasn’t bled, I filled up the reservoir, loaded it on the truck and drove across the country to CO. As I had some time to think about it, I decided that I should test it more thoroughly upon arriving and, after we returned our truck, I made it a priority to test it out. A 45 minute ride was all that it took to empty the coolant reservoir and increase the oil level. The bike was still leaking coolant into the oil.
I called Rick, explained the situation and he asked me to take the motor out and ship it to him. I declined, given that I had already paid him $ 1,300 to fix it and told him I would take it to a reputable KTM shop. He agreed that a refund may be in order.
I took the bike to Elite KTM in Loveland, CO. When I talked to the tech there and explained the history of the issue, it did concern me that he mentioned he had never seen a head gasket go on one of these bikes and he suspected the water pump shaft seal immediately. After getting the bike back, another $ 350 later, there are two important takeaways from the ticket: 1. RnR did not fix the problem. As the Elite tech documented on the receipt, «large amounts of coolant in oil, oil filter deformed from coolant, coolant level down half way in radiator.» 2. The problem was the water pump shaft seal, confirmed by the 1000+mi I’ve put on the bike in the past couple of days.
While it does annoy me that the actual cause of the problem was dismissed after I explicitly suggested it when I brought the bike in to RnR, I understand that people make mistakes just like I do and everyone else out there; however, at the end of the day, when I got my bike back from RnR, I was no better off than when I took it in.
Fine, kind of annoying, but I’m sure I can get a refund since it’s completely obvious RNR screwed up and ultimately the problem was a lot less serious so that’s good, right? Wrong. I e-​mailed Rick and it was at this point that Rick started lying. Ultimately I paid $ 1,660 for a $ 350 problem because Rick Beggs is an unethical and dishonest person. Don’t make the same mistake I did by taking your bike to RNR.

I take my bike (Yamaha FZ8) to RnR every year to get winterized. They’ve always been very friendly and thorough. I’ve never had any issues that weren’t normal wear-​and-​tear. Rick (the owner) even brought my bike to me at my home after he worked on it. I think their rates are very reasonable, but then again, I’ve never been anywhere else… nor would I go anywhere else.

They do a good job there. As a previous reviewer stated, you get what you pay for. You will pay, but you get honest service. That’s a big deal for me.
I had my street bike converted to a road race bike last year and they did a great job. They stand behind their work. Rick was a big help in getting me prepped for racing.
The owners and the staff are both great. I recommend their service to friends.

I bought my first street bike and it needed a tire to pass inspection. I called RnR and they immediately said bring it in right away. This was on a Saturday with no prior appointment. I was in and out in under an hour with a tire. They checked over my bike and lubricated all the pegs, chain, etc… I would definetly recommend these guys.

Dropped off my girlfriends Kawasaki 250 days before bike week as the bike needed the carbs cleaned and jetted. Also needed various other work done on the bike and RnR was able to get everything done for me just in time and for a great price.
If you need dyno tuning done, track prepping your motorcycle or just repair/​maintenance give RnR a call and ask for Rick or Rachel and tell them Matt Carter sent you.
They will take good care of you.