AK Automotive & Autobody

I had a small dent in my bumper and got several estimates. AK was by far the cheapest. They did a great job and had my car back to me very quickly. They even gave me a ride from the shop. I would highly recommend going to AK. I hope I never need to, but I would definately come back.

I would highly recommend AK Automotive. This shop is great! Last week my car bumper was scratched. I went to Transamerica Plaza thinking I would just get a couple estimates. After meeting the owner, I decided his rate was fair and he agreed to have my car done within 24hours (he even gave me a ride home). As promised, within 24 hours my car was painted and boy was I impressed with results. I am new to the Herndon area and will definitely contact AK for any further automotive needs. It really is nice dealing with someone who is honest and cares about customer service.

I live in Arlington, VA but my client is located in Herndon, VA. Last week I was parking at the garage next to the office and the unforeseen happened. In an attempt to park my car in a tiny lot, I scratched my passenger’s door heavily against a huge pillar and managed to indent it in three points as well. Yes, my morning started out great… Anyway, right after the accident I started frantically looking for an auto repair store in Herndon, VA. I personally can’t stand having my car look beaten up and I wanted to remediate the accident as soon as possible. I called a place in the area that had the best reviews but they said they could not help and redirected me to AK Automotive. the person on the phone said they AK was great and I would be happy with them! So, I called AK right away and scheduled an appointment for consultation. I got there at lunch time and spoke to the owner. Abdul looked at my vehicle. He explained to me what was needed, the timeline and the process. He gave me a very believable quote and a reasonable time of execution too. I left my car on the spot and agreed to proceed. Abdul also offered to drive me back to work, instead of me cabbing! How nice is that? Two days later I went back and my car was like new, better than new actually! The paint and body work was flawless and the level of care and details was amazing. As a bonus, they also sanded and repainted of the bumper (where I had some light scratches) which was not part of the quote! Also, my car was as clean as sparkly as the first day I got it. They gave me a detailed wash that was completely unexpected and very welcomed! That to me is going above and beyond. It’s not just the repair work that will make me go back. It’s the level of attention and customer care, along with very fair prices. If you need an auto repair salon, this is your place. Give it a shot! Abdul has so many years of experience in the mechanical arena, he will know how to help you and treat you as the best and most important customer ever! Thank you, AK!

I am very happy with overall experience with this shop. Very nice ppl who will explain problem/​solution thoroughly and patiently, very friendly, offer reasonable pricing compared to others, won’t misguided you, and gets things done efficiently. They even give you ride in close proximity.

I had a dent/​scratch that needed to be fixed, and went to a few places around my area to get an estimate. The price was ridiculous and the customer service was mediocre. I felt taken advantage of because: a) I don’t know anything about cars b) I wasn’t going through insurance. I finally found my way to AK, and thank goodness I found them. As soon as I got there, I was greeted by Waseem and he was able to thoroughly check my car, quote me the best price, and explain what exactly needed to be done to the car. I wasn’t just handed a piece of paper, but Waseem actually took me inside and showed me the kind of work his shop did, which was incredibly reassuring. The couple times I’ve been there (getting the estimate, dropping/​picking up my car), customer service was outstanding and I felt very comfortable with everyone. My car looks brand-​new and am super pleased with my whole experience with AK. I highly recommend AK and will never go anywhere else!!!

Today after work I had the displeasure of noticing i had a nail in my tire. I called the closest mechanic shop which happened to be this one. the gentleman on the phone said they usually close at 6 (it was 5:55) but he would stay open until i got there. when i got there they were extremely polite, helpful and fixed my tire in 10 minutes. Call me old fashioned but I honestly think customer service goes a long way and if i ever find myself in an unfortunate situation again with my car i will most certainly take it to them. Thank you so much for staying open late! You guys were fantastic.

When I lived in Fairfax, this was my go to car repair shop. They’ve also been my parent’s preferred place to fix up their jalopies. They’ve always treated me fairly and given me pretty good prices on any major repairs. They even did a state inspection for me even though I had arrived past their inspection hours.
I have a couple issues, however, the biggest is that its a huge pain to get in and out of their parking lot. This is due to their location (across the street from Pan Am Shopping Center/​a Route 66 exit). This will only get worse now that there is an utterly unnecessary Walgreens that opened up nearby. My other issue is that it is sometimes hard for me to understand what they are saying due to their Thai accent/​my American accent. It’s no big deal, but it can be a little frustrating. This doesn’t seem to be a problem for their Thai clientele.
Anyhow, if you’re in the area and need anything from an inspection to a major fix, go here.