Richmond County Savings Bank

I’ve been using this bank my whole life. This place is friendly. only 1 problem here.
I had a bunch of instances where I had to get paperwork notarized for job application process. TD bank notarizes documents for free for anyone, and other Richmond county banks notarize documents for free. But for some reason, at this branch, the notary here, charges $ 2 a document. I’ve been using this bank my whole life, I have a CD here with nearly 6 figures in it, I do all my banking here, why are you charging me per document to put a stamp on something?
My problem here, is I usually don’t carry cash, and if I do, the ATM only gives you 20’s, so now I gotta break a 20 to spend $ 2 to have a form notarized. Really poor customer service, when TD bank doesn’t charge any stranger off the street a $ 1 to notarize unlimited documents.
The online banking system here is good, very easy to use, but it’s extremely annoying when it’s constantly having you change your password or security questions.