If I could put zero stars I would! This is the most awful company ever! DONOTEVERUSETHEM! We are moving from CT to CA and used this company to ship our car. They told us it would be 7 – 10 days. On the 9th day, after not hearing anything I called them and they said the car would be delivered tomorrow and directed me to their west coast office. I called there and they told me it would be another week! I told them I had already spoken to someone who said they would deliver it tomorrow and they asked to put me on hold while they looked into it. I was on hold for an hour and fifteen minutes !!! Fast forward to a week later and they are actually delivering the car and then tell us it’s going to be another &259! On top of that the driver starts giving us a hard time that we aren’t in the right location and it’ll be another $ 50! Still waiting for the car … Never, ever use this company!
Rachel B.
Place rating: 1 New York, NY
Horrible place, takes your deposit and RUNS ! Left a deposit and scheduled a time to have the car picked up and they were NOSHOWS! When called them to get a refund we got through to the secretary in which she said SERGE will get back to us, WHICHHENEVERDID! When called from a different phone number, they did not pick up, BUTSOMEONECALLEDBACKFROMTHEIROWNPERSONALPHONENUMBER, in which again they said SERGE would get back to us and HENEVERDID! When we called the personal phone number, our calls were IGNORED! VERYPOORBUSINESSPRACTICES! KEEPAWAY !!!
Rahul P.
Place rating: 1 San Francisco, CA
Not honest with customers. Lied to get me to sign contract and lied about requirements to truck driver. Upon asking about it, he said contract is signed and now cant refund. Wouldnt do business with people who lie to get customers and lie to move things forward.