Ridge Sierra

Stuffy, needs AC for summer. Need black out shades as 5 am the sun comes through the white curtains would have loved to sleep in on vacation. WiFi sooooooooo bad. Stairs are steep and make it hard carrying all your stuff and a baby.

Please don’t mistake this for the Ridge Tahoe. We accidentally booked this place on a groupon. We got here and couldn’t find the reception area. When we finally did, we found no one actually works here. They have a difficult to understand video check in. We were told we needed to pay an additional $ 20 «resort» fee. This is not s resort and we’d prepaid. Then we’re told that we can use the amenities at the other ridge. So we pay $ 20 bucks to use another resort? Oh and some third rate DVDs. When I was pissed off about the fee «Kylie» started laughing at me. Obviously someone off screen made a comment and she muted the screen but wasn’t bright enough to realize we could still see her. The key system is so jacked up that we went back for keys twice. Another victim of this place showed us how to use them and told us 3 out of their 4 keys don’t work. There is no one on site to help. (Even housekeeping is gone by 4:30) They also didn’t know that there aren’t any elevators and had to carry their grandmother down the stairs. The tv is jacked up and the shampoo and lotion looks half used. Classy. I know I’ll laugh about this place someday. Probably after I forget how much it cost.

We stay at the Ridge Sierra because our family owns a timeshare… Went up this weekend for the first time this year and it looks worse than last year, regardless of the «upgrades» that are to be taking place. You could find rooms in the same outdated, stuffy, rundown condition anywhere around town. If it weren’t free — I wouldn’t stay there. If you can tolerate it for the views and location you’ll be happy though.

We stayed here in December 2015 and loved it. I love the entire place. Close to everything. Kitchen, bathrooms, washer/​dryer are a nice touch. We will definitely stay here a lot more. Love it!

So we returned with family this last week and stayed in a different unit. The convection cook top was cracked and the bedrooms are still in serious need of new beds and furniture. The beds are still extra firm mattresses on wood bases with no box springs. Very uncomfortable.
I am updating my review because you still cannot beat the price to stay here for what you get, the place was very clean, and the ridge view of the valley below cannot be beat!

This is the place that my husband & I stayed at when we came here together back in 2006 as boyfriend & girlfriend. We’re here on an anniversary trip so it only made sense that we stay here again. The peacefulness (aside from the noisy neighbors above us who like to slam doors and drag chairs all over their condo) & feeling of home haven’t changed at all, and the updates they’ve done are really nice. You have everything you need when you’re here, including a gorgeous view. Beds are comfortable, towels are stocked. We will definitely stay here again as it’s a sentimental place for us, and it’s just an all-​around wonderful place.
(I gave it 4 stars because the windows are drafty & there is no elevator. We’re on the bottom floor, so dragging luggage & groceries up and down 5 or 6 flights of steps is sort of a pain.)

First off this is an older place and it looks like it. Bed was too hard and the sofa soft. We couldn’t sleep the first night. The only activities are a pool table and Internet with printer on site. Everything else is off site. Two lights and the kitchen sprayer don’t work. Housekeeping was very prompt about giving me a bed foam pad. That made a big difference. Jacuzzi area is currently closed for repairs. No concierge on site. Check in is done remotely thru a web camera. View of the valley is great. Not a terrible place but far from the best I’m sure.

Bed Bugs attack us during the night… they gave us a new room… and the bed bugs there as well!
These nasty critters bit us all night. We had the place reserved for a week and didn’t last one night before we canceled our entire vacation.
Worst vacation ever… this company doesn’t even bother to have a live person at the front desk. If you need something you have to tele-​conference to someone who knows where…
This lapse of people on site results in poor service like this. I only prey that these little monsters don’t infest our luggage and follow us home.
The company didn’t even offer a refund… simply put the worst vacation and company we have ever worked with.

Run! Do not stay here!!! This resort is in need of serious renovation, and amenities. No elevators. There are several flights of stairs (we had 34 to get to our unit and we were not at the bottom floor!) which is a real hassle for arrival/​departure with luggage. Also, for those guests with limited mobility and the elderly… forget about it. Interior of unit was dark (brown carpet, brown walls, wood, dated drapes, very little lighting) and dated. The kitchen has a microwave and electric burners, no full size stove/​oven as promised. If you like to cook in the unit prepare for salad size plates, no dinner plates. No a/​c and no ceiling fans. Sofa bed was broken and had to be replaced. Patio furniture is cheap plastic chairs from CVS with plastic table. Don’t expect high quality or luxury here. The only thing to do is play on the 1 pool table with 1 usable cue stick. Ridiculously stuffy in the pool table room, as well as our unit so we had to keep door propped open. No room darkening blinds so prepare to be woke up at 5:30 am sunrise blinding you! Bath tub/​shower bottom was peeling and it was spongy… needed repair! Crack in bathroom sink, 1 gas grill on roof for all units to share, one jacuzzi running and the other was out of service. Wood roof decking was spongy, paint peeling and hazardous, along with paint peeling on roof deck walls. Exterior walls of resort were bulging and paint was peeling. Has this resort owner heard of maintenance??? No onsite staff… communicate via «virtual staff» on tv monitor in the office — staff 80 miles away in Sparks, NV. I spoke with staff who told me they were accustomed to daily complaints from guests. I was offered a bottle of wine as a concession? No thanks! I spoke to operations mgr Alan who could care less about what a crappy resort they were running. Alan does not know the meaning of good customer service. He said there were 6 units which were renovated which was a lie. We spoke to the contractors and only 2 have been renovated. If i could rate this place negative stars i would!!! DO NOT STAY HERE!!! We left as soon as we could find better accomodations and will never return. We are timeshare owners and have never stayed in such a dated dive! The only positive thing i can say is that there was a great view of Nevada valley, Mindenville from the balcony… but it does not make up for everything else which is motel 6 quality level. A formal complaint was filed with Interval International exchange and will be posted on every travel site I can find in order to warn possible future guests.

We loved our stay! Family reunion brought everyone together and we could not be happier. The place was perfect. Spotless. Modern, with million dollar views. We hiked all over the place. Did a couple short hikes on two different legs of the Tahoe Rim Trail and even hiked down to Stateline via the Van Sickle trail. The staff was wonderful. Whenever we needed anything they were right on it. Even got a bottle of wine one night! The setup was nice in the unit. Big and roomy. Kitchen dining room and living room all together then the two bedrooms off the left. We did a lot of cooking and the new appliances were great! The rooftop hot tub was so nice. My Daughter went up for a sunrise soak and enjoyed views that you can only appreciate if you are there. AWESOME! We usually stay at Lake Tahoe Vacation Resort, but this place is making me think that over. Would most definitely come back here.

I have absolutely zero complaints about this place. I have been staying here every year (since 2008) in November. The rooms are always clean (dishes included). The resort went through a major upgrade about a year ago.
*as for the complaint about no hot water, I have NEVER had this experience. There is ALWAYS plenty of hot water.
Perfect place to decompress. How can you not with views like this resort offers.

I’m updating the review because they were accommodating! Thanks Ridge Sierra!

Timeshare exchange. Second time here.
Pros: shuttle to Ridge Tahoe. Great steam room. Hot tubs on roof are cool. Views of Nevada are incredible. Nice gas fireplace. Excellent location to Heavenly Stagecoach lift. Happy hour at bar was good.
Cons: why have hi def TV if there is no HD service??? Reception is awful. Half the burners on stove do not work. 9×11 dish too big to turn in Microwave convection oven. No grills in winter. Hot tub at Ridge Tahoe clubhouse looked cloudy. Afraid to use it. No WiFi in unit.

Beautiful setting and convenient location to Heavenly Ski Resort, there are two lifts nearby. We stayed at the location on Olympic Court, not the one on Quaking Aspen and there are serious issues with maintenance. The microwave, jacuzzi, faucet, and sliding glass door to the balcony were all broken, to name a few. The place is clean enough, but is very outdated, think green carpet and wood everywhere! The amenities were good, we were able to make out own food and the room was big enough for many people. This would be a great place for a large group.

We paid for a week at what turned out to be the Olympic Court, which was an Olympic failure. There was a strong mold smell, a stained turquoise carpet, a gross stained couch, non-​working jacuzzi, no WiFI, and plywood was the boxspring for the mattress. We left immediately, and found other accommodations. I have camped in better places. If you want to have a party and will be totally trashing the place, this is your spot, because no one will notice after you leave, since everything is already trashed upon arrival.

Accommodations have gone down hill a bit. I stayed here about five years ago and had a nice unit upstairs. My most recent stay was in a downstairs unit that was pretty run down. The staff is very good and helpful. That said, the furniture in our unit was worn and dirty looking. The couch and dining chairs had no support left in them, resulting in sinking down low whenever you sat on something. The pull out mattress on couch was dirty looking. The room smelled of smoke. The towel racks in bathroom came off the wall when I put my towel on them. Whoever stayed in our unit before us left a melted crayon (or something) in the dryer, so all our laundry came out with a blue crayon tinge. NOT good. Convection microwave in kitchen did not work well. The beds are VERY hard. Use the egg crate padding that is offered.

My friends and I really really enjoyed staying here. There was 14 of us all together and we had two rooms where the staff graciously arranged the rooms next to each other. Space was plentiful and it was really cozy. It’s only a few minutes drive from the casinos, really close. We shopped for food at the nearby Safeway and prepared all our meals at the condo. The kitchen comes stocked with pretty much every thing you need. One thing I wish I had brought with me were plastic containers, ziploc bags, foil, and plastic wrap (we forgot to buy this at the store). We didn’t get to use any of the amenities but still had a good time.
Going up and down the stairs was a bit of a drag. That’s my only complaint. The check-​in was through a monitor, which I thought was a bit strange but ok. I definitely look forward to staying here again!

We had a great time
Some of the negatives were that the light came through the windows and the stairs were kind of scary to walk up and down…
With that said, we would stay there again as along as it was on a floor where we only had one set of stairs to walk up/​down.

Solid… decent… Good times…
So here are the negatives… Light came through the windows… Ice machine in the freezer didn’t work… That’s not bad…
Now the positives… The price was great… $ 420 for a weekend including Labor Day weekend, 2 bed 2 bath with a kitchen… 2 decks. washer and dryer…
Free shuttle that brought us to the casinos and back… It was right on time…
The jacuzzi on the roof was great. Amazing view… very clean…
We were able to the use the pool and facilities at the Ridge Tahoe. Plus they sent over a shuttle to pick us up…
I do like staying at the Ridge Tahoe better, but this worked out great…

My in-​laws own one of these timeshares and they have a week every year so we always go for a couple of days. The properties themselves are a little dated. They could use better sun screens/​curtains in the bedrooms. But the location is nice and it’s free for us, so I can’t really complain.
Also, this was AMAZING for my bachelorette party! They let us have two rooms at the end of April for two nights and we had a blast. The shuttle down to the casinos came early, but it turned around for us since it was the last one. Everyone had plenty of space to get ready since we had 4 bathrooms plus lots of other mirrors.