The UPS Store

State College, United States

4.3

Closed now

7 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 814-238-8001
Website:
statecollege-pa-5642.theupsstorelocal.com
Address:
19 Colonnade Way Ste 117, State College, PA, 16803
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 11:00 am – 4:00 pm
Closed now
Local time (State College) 03:37 Sunday, 22 June 2025

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 9:00 am – 5:00 pm
Sunday 11:00 am – 4:00 pm

Description

Specialties

We are your one stop shop! Pack & Ship Guarantee, Certified Packing Experts, Custom Packing Solutions, Online Package Tracking, Packaging Materials & Supplies,

Printing, Copying, Finishing Options, Notary, Passport Photo’s

History

Established in 2006.

Colleen and Jim Small opened The UPS Store across from Wegmans in State College. Wishing to expand, in 2014 they opened a new store in Altoona. Since their openings, they have become a one-​stop shop for their loyal customers. From small business owners to college students and everyone in between, the Smalls are passionate about helping their community.

Meet the Business Owner

Colleen and Jim S.

Business Owner

Colleen and Jim Small

As successful business owners and operators, their store in State College is one of the few UPS Stores in the Northeast area to achieve Gold Status. Their current goal is to reach Platinum Status in 2015! They also have the honor of being one of 100 stores chosen out of 4,500 to offer 3-​D Printing.

Colleen and Jim attribute their success to their customer service. They are passionate about providing the best possible customer service to ensure that each person receives the support they need during their visit.

The Smalls are known best for developing small businesses as well as solving issues for thei

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7 reviews of The UPS Store

No registration required
Place rating: 5
State College, PA
This UPS Store provides a level of service that makes my job easier. I work for a State College-​based nonprofit, and we have the UPS Store print the packets we give to people who attend our conferences (hundreds of packets, several times a year). Our experience has always been positive. No matter what wrinkle we throw in – mixing color and b&w, different bindings, merge data, inserting a page of labels, etc – they’ve taken it in stride. The print quality is excellent, and the pricing is reasonable. I highly recommend them.
Place rating: 4
Seattle, WA
On one of my worst days, the UPS Store came through and helped me achieve something great. I will never forget them or their bubble wrap.
I needed help with an obscure aspect of their business offering. I’d prefer to keep it anonymous. What I thought I needed, they said could not be done. I was irate. I stomped and scowled like a small child denied a lolly pop from the creepy man in the ice cream truck (why is he selling lolly pops?!).
Their grace, patience, and help in response were startling. Their problem solving skills combined with aforementioned attitudes prevailed. My problem was solved in a short amount of time.
Go to them in your time of need. See how they can help. I guarantee you will not be sad you did.
Place rating: 5
State College, PA
Friendly service from both the owners and the staff. Knowledgeable on all sorts of shipping not just UPS. Used their packing service and their printing service and both were easy, convenient, and reasonably priced.
Place rating: 2
Boalsburg, PA
I haven’t been to this ups location too many times but the few times that I have been, my experience has not been pleasant. They started opening my package to check it after I told them that there was just a candle inside. I will avoid this location in the future and go to the one on Hamilton plaza.
Place rating: 4
State College, PA
Helpful staff, efficient packing, and fair pricing. The online tracking, from UPS, is the best of all shippers.
Store also offers printing services and packing supplies.
Place rating: 5
State College, PA
I used the UPS store to try to ship an emergency package to NYC to a family member. The employee went over and above to go through all of my options and get me just what I needed. After completing the transaction, I received word from NYC I had to immediately cancel the service. Sheepishly, I had to go back in and retrieve the package and ask for a refund. 3 employees helped me with no complaint and went over and above to not make me feel bad about the cancelled service. This is the best customer service I have received anywhere in a very long time. This team should be recognized for their commitment to both their customer and their company’s brand. I will absolutely use this store in the future and recommend it to others!
Place rating: 5
State College, PA
Very helpful staff and they’ve been pleasant anytime I needed to send a package.