Probably the worst service experience i have had in a while. Our bus was supposed to arrive @ 3:45 at a designated stop. After waiting well past the departure time and multiple calls to their customer service number with no response — we finally got hold of someone who told us that for some reason the bus left 1 hour earlier and there was nothing they could do about it. They suggested we take the next bus 4 hours later. After 3 hours, before leaving for the next bus we tried calling the same number with no luck. Given this experience, i would caution anyone against using this service unless u have hours to wait. If you kids are travelling, make sure you are there at the stop to make sure the bus shows up.
Viv V.
Place rating: 5 Fountain Valley, CA
This is a 24-hour little bus station that services Greyhound, Amtrak, and their own line, Fullington. I don’t know much about the bus service itself cause I don’t live around here, although I came in today way too early(11:30am) for a 1:55pm Greyhound, and have taken a liking to the place. The staff is super friendly. There are two people working right now and nobody but me in the building, so they are free to help you with anything or just chat. The staff will also alert you to coupons that you don’t know of to get your ride cheaper. There is free wifi(server: TRAILWAYS, password: FULLINGTON) and outlets all around the room!(: There are vending machines with snack, soda, and juices. There are even the little gumball dispensing machines you see in ghetto grocery stores with gumballs older than your coins.