LBL Event Rentals

Throughout my 15 month wedding planning period, I came across LBL in search of some linens for my specialty tables. I was greeted with excellent customer service over the phone as well as my appointment in person. I had a blast looking through all their linens in their show room as well as visiting them during all the Bridal Extravaganzas. I was so happy with my linen choices & it really made my wedding sparkle! Thank you LBL!

Where to begin. We contracted with LBL Event Rentals for my daughter’s wedding reception several months in advance. All went well. My daughter picked out her colors of purple napkins/​sashes and light blue napkins/​sashes. All napkins and sashes were to be satin and this was written in our contract. Two days before the wedding I contacted LBL to get a time line when they would have the tables decorated. My daughter wanted to be able to decorate the tables. The woman checked and said, «I’ll call you back later in the day when I get a time frame.» I never received a return phone call, so I called LBL later in the day. The woman abruptly said I needed to call the wedding coordinator at the reception. Why didn’t she say this when I first called her? The last thing someone who is planning a wedding needs are phone call runarounds, especially two days before the event.
The afternoon before the wedding, we went to the reception venue to see if the tables were decorated. They were. However, the first thing we noticed were ugly stains on several chair covers. The reception coordinator agreed and assured us these would be changed out. The next thing we noticed was the sash material. The light blue sashes were made of organza and the purple sashes were satin. It made everything looked mismatched. The purple satin was bright, but the blue was dull and unnoticeable. The reception coordinator said, «They probably didn’t have any light blue satin.» A linen company that doesn’t have light blues sashes? Hmmm? They did when my daughter first picked out the linen months in advance. If they didn’t have the sashes then why didn’t they inform us? Instead, they try to substitute another fabric which gave the chairs an ugly hodgepodge look. LBL did come out later. They made all the sashes organza which wasn’t even considered when my daughter picked out her linen. It wasn’t what she wanted, but at least the chair sash fabrics matched. I’m willing to show anyone a copy of the contract which states all sashes napkins will be satin.
I strongly suggest to everyone to avoid LBL Event Rentals. They are terrible. Dirty chair covers and they fail to honor a contract.

My fiancé and I initially had a 4pm appointment on a Monday. Surprisingly we were in the area a little over a hour before our scheduled appointment. I immediately called and spoke with Linda her response to me asking if it was fine if we came early was «ummmm I guess it won’t be a problem»…We arrived around 3:05pm was not greeted when we first walked in. There was a client speaking with a consultant whom ignored our presence until she had no choice but to say hi after 10/​15minutes. The young lady assured us that she would have Linda come speak with us. 20 minutes passed and we decided to leave without bothering this company.
Customer service is everything had we been greeted and welcomed we would have graciously and patiently waited for our appointment to begin.

Linen choices can be difficult because you want to make sure that each piece is going to fit the theme of your event without overwhelming the space. Linens by Lisa provided the linens and candelabras for my wedding. I visited several linen companies and none of them had the endless selection that Linens by Lisa had. They also had beautiful selection of candelabras that we ended up using for the wedding. When we arrived at the venue at 12pm for the 6pm wedding all the chair sashes were tied and table linens set. I was very happy with the quality of all the linens and the service of the set up. I would recommend this company!

We went to Linens by Lisa late in the planning process but they were able to deliver what we needed at a great price!
They do still owe us a few bucks as our order changed and they don’t do any kind of refund or return your funds which kind of sucks but their service is excellent!