Scott R Holdridge – State Farm Insurance Agent

Uncooperative and pushy, and if you want to make changes, expect to get stonewalled and not get the changes you want.

They have insured our wrong car, wrong home, and have failed to send us our insurance cards in a timely manner. I would not recommend this agent.

Thought I was done with these guys? Nope.
Early August, I receive a letter from Commerce Bank, my lender for my auto loan. It says they have no record of me having insurance for the month that I had the most trouble with State Farm.
So I go to their website, fill out a form and am told Commerce will contact State Farm for verification. Sounds good. I’ve actually done this before.
Flash foward to August 25^th. I get a second letter from Commerce saying that they weren’t provided accurate insurance information. So they want me to pay the insurance cost they feel they deserve for that period of time. It’s $ 125. So I call.
No surprise: Commerce called Scott Holdridge’s office on August 12^th. Scott Holdridge’s office was not comfortable sharing that information over the phone. Who knows why. So they say they’ll fax over the information.
THEY NEVER FAXED THE INFORMATION OVER.
So now I’m stuck calling in again tomorrow, hoping Commerce can actually reach someone at State Farm and then clear this up. In the meantime, I’m being threatened with action for something I took care of 100%.
Maybe someone could have read my previous reviews and said «Hey, who knows, maybe Tony was a jerk and that’s part of the problem». Now I have nice people at Commerce having the same exact problem with this office.
Amazing. I predicted they’d find some way to screw with me again and here we are. Am I ever going to be done with these people? The ineptitude is staggering.