After my Aunt past away we received a flower arrangement from our family in Ireland and within two days they had started to die we contacted Mancuso’s by e-mail got a response from Frank Mancuso to call him my Mother did so and he was not there so she responded to his e-mail with her phone number Frank then sent us a new very beautiful upgraded flower arrangement and call to make sure it arrived. Thank You!
Andrea K.
Place rating: 5 Rochester, MI
I’m surprised to see so many more reviews as I’ve received and sent Mancuso’s flowers for years and never had any problems. Gorgeous flowers, great customer service. Love Mancuso’s!
Belal H.
Place rating: 5 Dr. Phillips, Orlando, FL
I’m surprised to see negative reviews for this florist. I had the opposite experience very recently for Valentines Day. I live in Florida and needed to send an arrangement to my sweetheart in Michigan. Staff was extremely helpful in discussing just the right arrangement I needed over the phone. The recipient received the flowers right on time, as promised, and she’s extremely happy with them! I wasn’t expecting to find a florist that would be so helpful given that I’m so far away, but they added a nice personal touch which is greatly appreciated over the big names like . Will definitely use them again in the future and have recommended my family and friends in Michigan use this florist as well!
Tom B.
Place rating: 1 Royal Oak, MI
DONOT use this florist. The flowers they delivered did not even last 24 hours. They promised to replace them but did not. This is the poorest floral service I’ve ever used. BEWARNED! I would have selected a zero star rating if one was available.
Jim M.
Place rating: 1 St. Clair Shores, MI
These people will rip you off and then get the order wrong and creep you out all in the same visit. Fun! We had to order flowers three times within three weeks, all the same. I ordered in the store and paid, returned a week later to pick up, not there. Had to wait to have it made. Then ordered a second time again in store. The price suddenly doubled for no reason. I complained and the lowered it by 25% but still more than same order a week earlier. Ordered a third time, the owner, same as before, writes the order and says, «how does $ 45 sound». Well it sounds like yet another price and way more than previous. Picked up the order and it was wrong. Had to wait to have it fixed. Now, add to this several inappropriate creepy comments by the owner to my wife and criticizing his employees in front of customers. What a joke. Why did we shop here after the first and second times? Hey, our lives are really busy and you just want to believe you are saving time by picking a close place. Not the case for us. Never will we go here again.