Valvoline Instant Oil Change

The guys at Valvoline were great. I’d had a not-​so-​good experience earlier that morning and was pressed for time. I went over to Jiffy Lube which was my usual and their price has gone up significantly. Not to mention the ‘manager’ came out to talk to me immediately quoted a $ 45 price and must have been having a bad day — once I said «wow» he said that’s been the price always (not true) and basically waved me off. So yea… not ever going back there.
I needed an oil change badly so did a quick search on my cell and came across Valvoline on Route 22 West. The guy who answered the phone was great! He took the time to talk to me and when I asked if they had time for me to come then, he was honest and told me he had a few cars they were working on but that I should come in and suggested I look online for discounts.
My oil change was quick. He applied the coupon I found on their website and talked me through the whole time. He found some other issues which I was not aware of and even offered ballpark pricing for them.
The crew here are very polite, helpful and most importantly FAST. I got what I needed done and made my appointment well before I was scheduled to be there.
They are for sure in my top 3 — I highly recommend.

I came here for the first time to check it out. To my surprise, you are greeted with a Motor Vehicle inspection. Blinkers, headlights, high beams etc. WTF, I’m here for an oil change! They open the hood and they start testing battery, checking all fluids, pulling air filter. Bells and whistles are going off in my head as I see what this place is all about. And of course they had to find something wrong. Coolant and power steering fluid needs to be flushed. Really? I just had my coolant system flushed when I had a new water pump installed. Power steering flushed? Never heard that one before. I happened to swing by my mechanics afterward and had him check it out. He said everything was fine. This place is a money grab and really put people on the spot with their sales pitch catching people offgaurd. I had a bad feeling from the second I pulled in there and needless to say I will not be returning.

Went there for an oil change and their version of some safety check. They told me that my registration lamp with out and that they could put a new bulb. So they put a new bulb and now the piece they opened to put the bulb in had to be replaced by the dealer. They may very well be the worse oil change place in Union County.

In my 15 years of getting oil changes, the one I got today at Valvoline has got to be the best yet.
I pulled up into their garage and to my surprise, didn’t have to drag myself, dog and sleeping baby out to wait and pay.
I love the fact that they did a basic check up on my car: fluids, wipers, tire pressure, filters… etc. A few months ago my air conditioning was acting weird and today during their diagnostic tests, their computer found that my ac needed some servicing. Glad to have gotten that fixed without going to the auto shop.
They suggest certain services to be done and notate them on your receipt just in case you want to hold off on them and look further into the details. Not once did I feel like they were trying to scam me into purchasing extra services.
Stacey, the manager, was super nice and informative and the other workers worked together harmoniously. They got the job done fast and efficiently.
To top things off, I got a $ 10 discount using a coupon I got in the mail.
This will be my go to oil change from now on.
Thanks for the rad service!

Very dishonest, misleading and rude. My wife took our new Honda Pilot there and charged her 45.00 for an oil change. I spoke to a Valvoline representative and they sent me out a free oil change to any Valvoline oil change place. He also said he would address the problems at the Springfield location.

I would second what Steve said below. Bottom line is that these folks are dishonest and will sell you things you don’t need. While they send you coupons, they’re really not worth the trouble. Will not go back here again.

I hate this place. I have gone here many times. Yes, they are fast if no one else is ahead if you. I have tolerated their sales pitches to change stuff I didn’t know you change. I just politely say no thank you. However the last time, they changed the washer in the oil pan nut without asking me. It just appeared on my bill. My car is three years old. I have had several cars for twelve years and never had this washer wear out. I asked to see the washer and sure enough there was nothing wrong with it. They did offer to go switch it back. At that point, I was tired of waiting and wanted to just go home. They did not offer to just not charge me for it. I would prefer going to the dealer and paying $ 10 more than deal with dishonest people. That’s what I will do. So, in short, I think they are thieves. Beware.

I frequent this location to get my oil change everytime. The staff is cool and easy to talk too. Service is done while sitting in your car. There are some services were you might have to sit out your car but it should not take long as if you were going to a dealer or other auto repair shop. Lines can get long when there is a wait because there are only two service bays. Prices are reasonable and you can always download a coupon off of the website.

Went here today in hopes of a quick oil change and nothing more. That’s exactly what I got and it was quick — quicker than I expected. The service was very friendly and thorough, best of all was that the guys didn’t try to upsell too much. I was in and out in 10 minutes

So after waiting 20 minutes (some how the guy that came after me was in the garage before me) I pull into the garage and give him the 20 dollar coupon for my oil change. He then says he needs to charge an extra 8 bucks for a filter thats not included. I said ill take the change without the filter and he said he won’t. So I left. I looked on same coupons for places near by that also had deals for 20 bucks that included new filters. These guys are scammers and therefore I do not recommend. Firestone is waay better.

I hate that I’ve had to review so many oil change places on Unilocal.It’s not an exciting category to write a review for, but so many of them are just so bad.
These guys, on the other hand, are the real deal. You pull up into the garage and just stay in your car while they change your oil and check out other stuff. It takes about ten minutes, which is exactly how long an oil change should take. They’ll tell you about things that need updating, but they’re not pushy about it and don’t try to convince you that your engine will fall out of your car if you opt not to take one of their suggestions.
Everyone here is super-​friendly — plus, you get a coupon for $ 8 off your next oil change at the end of every receipts.