Sonic

Does anyone have any idea what is going on here? In the store for a half hour during a slow period for 1 simple meal to be made wrong. 10 ones for change instead of trying to break a 20. And fries so cold they might have come out of the fridge! Never go here!

Went to Sonic twice before, terrible to say the least,. But this time it was great. Ordered The double cheese with/​LTMxp. Fab. best ever. we are going back,. excellent

Stopped in at 513 to get a strawberry limade and a milkshake. The drive thru took 28 minutes to get through… There was not an unreasonable amount of cars. They were out of lime… Rude employees in drive thru as well.

Came to this location last night and had the worst service and food I have ever had! The hot dogs we ordered were cold the French fries were hard and cold the service was slow and the people were rude.

Love this place, food is good, inexpensive, the kids that work here are nice and clearly work hard. Never dissapointed. Warmer weather means more visits for ice cream too

We always see ads for Sonic in RI, yet the closest location is almost two hours away. While traveling for the holidays we decided to stop off in Springfield and see what all the fuss was about. Old fashioned ordering via phone or to your car by a person on rollerblades. We ate inside. Reminded me of an old fashioned A&W. I ordered a chicken sandwich and husband had a burger. Food seemed fresh and tasted better than typical fast food. The vanilla milkshake was full of flavor. I would go back if we are passing by again. Good choice if needing something fast.

They have meals on the menu that they can’t serve until a few days later and the lady is cleaning the ice cream machine in the middle of the day so we couldn’t get any floats or ice cream. What do they have to serve us??? Really. So They can’t serve us anything we want at lunchtime

I have been to this location twice now. Both times they screwed up every part of the order, from the size of the shakes and contents to the sandwiches and burritos. I don’t get it, but somehow they screw everything up

A co-​worker and I ran in to order five frozen drinks. It took about 12 minutes for them to even come out. Then, we asked to pay two different ways, by using cash and then a debit card. For some reason, they could not get my card to go through because apparently when splitting an order that is put through, it won’t let them. We we’re there waiting for another 20 minutes while my debit card was passed around to three different people. By then, our slushies we’re water. The GM finally was able to run my card for the $ 4.26 that was owed, and didn’t even ask to replace our drinks. We asked her ourselves to please replace them as they we’re watered down, and she then took another 12 minutes! Absolutely ridiculous. She then told me to tell them next time when I want an order separated so we «don’t run into this again». Um, excuse me no you’re people should know how to spit an order when someone is using cash and debit. Awful awful awful service, will NOT go back.

The lesser of all evils when it comes to fast food drive thru options. The breakfast sandwiches with fresh made to order eggs. The burgers that taste freshly prepared. the thousands of drink options and combinations. And of course tots. Tots nail it for me.
Given the option — between the clown, the red head, or royalty, go with Sonic.

There is a first time for everything as I have never been to a Sonics. I ordered a Chicago dog and found it to be pretty good with a nice jalapeño surprise inside. The prices are very reasonable and I feel the quality was fairly decent, I did sense that the sodium level was high but after all it is fast food. Would I go back? I might, I just wouldn’t be in a hurry or go out of my way.

Love this place. Good food, nice staff. Clean restaurant with plenty of room. Easy in and out. Absolutely my favorite Sonic of the handful I’ve been to.

I go to one fast food place, and one fast food place alone. Sonic. Why? Cherry limeade son. Why? Tots yo. Cheese tots yo. That is pretty much all it takes to dethrone all these other has been fast food spots. Thank you for coming to Springfield Sonic!

For years, Sonic has been our guilty fast-​food treat when we’re on the road and we were super excited when we heard that one would be coming to the Springfield area! We counted down to opening day, then frequently mentioned it when running down the list of new-​places-​to-​try options, but for some reason, we didn’t actually get around to going until last night.
I don’t know whether this location is just not as good as other Sonics, or whether this was an off night, but… we were kind of disappointed.
First, the good. The place looks cool… it has plenty of drive-​in spots, interior seating (bonus, especially for this part of the country), and even a drive-​thru window. In these respects, I would put it a notch above many of the other Sonics we’ve been to. But the menu was very hard to read (food menu is to the left, shake menu is to the right; would love it if both would be on both sides just for ease of use), the card swipe didn’t work and the server confirmed that they’ve been problematic, and the food was just not up to usual Sonic standards. The burgers were extremely dry, the buns were smashed like a panini, and the tots left substantial grease residue on everything they contacted. Adding to the tot disappointment was that fact that we forgot to order condiments — heads up that Sonic is not in the habit of offering them, you have to remember to ask. And when I asked what my drink options were with my combo, and the response was «whatever you want.» Annoying. Sonic has a gazillion drinks and I’m sure most of them would bring a significant up-​charge; I just wanted to know what I could get with my meal for the price on the board. I asked what they had that didn’t have caffeine, and after a significant pause, the answer was «Dr Pepper, Root Beer…» …and then I cut her off because I knew she had it wrong. I wound up with a lemonade (satisfactory in that it lacked caffeine, but it tasted like a crappy powdered mix).
I’m sure I just sound like a cranky and finicky customer, but I promise that’s not the case! I don’t think I’ve ever had a single complaint about a Sonic, but this experience was just kind of a string of frustrations… the difficulty reading the menu, fighting with the card swipe, trying to get a combo with a caffeine-​free drink, the dry, squashed burgers, forgetting to ask for condiments for tots… it just all added up to a big MEH.
I’ll gladly update this review if future visits warrant more stars.

Since opening about a year ago Sonic has easily become my favorite fast-​food restaurant. The food always tastes fresh and authentic. This is real meat, with real cheese on top of it! It’s a revelation after being fooled for so many years by the «products» offered by the other «big boys» of the fast food world. And the in-​store service is always fast, friendly, and accurate.
I won’t bore you with what I usually order because it’s always some variation of burgers, potato products, chicken, and tasty-​flavored soda beverages. Everything is always brought to my table hot, freshly made, and unbelievably tasty. This may not be the case if you’re ordering from the drive-​thru, as I’ve experience some inaccuracies there, and the food doesn’t survive the car trip home well. But in-​store, and I’d assume at the car-​hop stations, service is top notch.
There’s just no reason Sonic isn’t your number one fast-​food choice in a city like Springfield that’s pretty much locked into the McDonalds, Burger King, KFC/​Taco Bell triumvirate with few other options. Sure there are the $ 6 burger places like Five Guys and Jakes, and the «gourmet» joints like Max and Plan B, which offer different dining experiences quick-​serve spots can’t attain to. But when it comes to true fast food burgers Sonic smokes them all!

I’ve been wanting to visit for so long. Sadly the food didn’t live up to the expectations. Staff was friendly and store was clean but food wasn’t good.

Solid food, solid service. Always a fan of a trip to Sonic.

7-​21-​2010 Lunchtime. Came here for the first time today. Walking across the parking lot I enjoyed watching the waiters on skates (who greeted us!). You see there are 3 ways to dine here: Drive-​thru, Drive-​up (Think old A&W restraunts; hence the skates.) and Sit down inside and soak up some a/​c on a hot day. My friend and I chose to sit inside. It was then we were intro’d to a method of ordering that we’d never done IN a restaurant; a telephone to the kitchen! This had mixed results as there was noise on both ends of the conversation so I’m not totally sold on it’s execution.
I had the #4 combo: ‘Toast’ cheeseburger w/​bacon. The picture showed an onion ring in the sandwich; which I mysteriously didn’t get. :-(Instead I got an ordinary onion. Cool, but not exactly what I ordered either. The meat was cooked perfectly, there was leafy, non-​shreaded iceberg lettuce, sauce and bacon on grilled sandwich bread. A massive old-​fashioned burger that was a pleasant change from the McD’s, BK’s of the world.
The fries that came with it were pretty ordinary and not of the modern crispy variety sadly. They were more of the 5-​Guys burger shop style; old fashioned, but less grease than that chain.
Overall, I enjoyed this place as a kind of retro burger stand. But with a friendly staff who even rollerskates a tray of condiments to your table! Slick.
Enjoy, — Partok