Quality Inn & Suites

Never had a bad experience here. Staff always helpful. News paper in the morning. Bette than normal breakfast. Great bed.

The room was great for the price. Staff was friendly, location was good. I would definitely stay here again.

Your arrival here starts with a friendly greeting from the desk attendant. My greeting was give by Todd who was very helpful getting me that special room. The suites here are spacious apartment like. Very comfortable not like the average hotel room.
Location is close to freeway and restaurants.
Hotel is slightly hidden behind a Hilton property.
This was my second time here. It is book marked for a future stay.

Rooms are small. Not very clean. Bathroom was dirty. The floor wasn’t swept or mopped. Toilet looked like if hadn’t been cleaned for a month at least.
Not worth the $ 100 bucks. Might as well stay at motel 6.

Good hotel for what you pay. Comfortable beds, nice clean rooms, The towels are a bit thin and wimpy, but it was quiet and suited our needs. It’s a beast to find, with an address on Gateway but located behind the Hilton Garden Inn so that you can’t see it. Our first choice was booked but we were happy with this alternative. Staff was pleasant, wifi worked well

Horrible hotel. They slowly increased the price of my room over my stay because they knew I was stuck there and then were shocked when I moved to another hotel. When I checked out they tried to bill me for two nights that I didn’t stay. My credit card has been billed twice for the wrong amount (five nights, I only stayed three). My two cats were with me and both got fleas. My one cat is pure white and I am mortified. She has never had fleas before, she is a purely inside cat, and seeing fleas on her is disgusting. We have to continue traveling and now she has fleas. The breakfast was very good but I felt like it wasn’t very clean, they didn’t keep up with the demand of cleaning up after the people there. The staff was very friendly but very pushy when it came to trying to sell more nights. They added more nights to my stay without my permission and when I checked out at the end of my reservation they were surprised I wasn’t staying longer (I had asked how much it’d cost to stay two more nights). I’d never recommend staying here. It was not worth $ 110-​$ 130 a night. It was a $ 70 a night hotel.

Hotel was so-​so in all respects except the staff: they were very friendly and helpful. The room with 2Q’s was small. I mean there were only 3 of us and we felt crowded. It’s a good location but right next to freeway (although we couldn’t hear it).
Breakfast was sub-​par. Décor and general feel… meh. I can’t even say the price was good (and we had a 10% discount).
We swam in the pool which was tiny, overlooked the freeway plus many of the rooms looked right down on the pool (which is kinda creepy to me… not that we’re Ken & Barbie in swimsuits or anything). If we come through town again, unless it’s an emergency, we’ll try another hotel. But, if you just need a place to lay your head for a night or two and are not picky than it’ll suffice.

For being recently updated in the rooms they sure did cut corners either that or they’re not finished? I’ve stayed at more of the quality inns and I’ve seen better not saying it’s bad but not saying it super either, the fridge makes weird noises rooms are smaller same as bathrooms partially updated front desk was super nice tho!

My skin was itching. I can tell the sheets were not washed correctly. I think they must have used some kind of spray in this room for some reason – maybe fleas. And I am allergic to most sprays. The desk woman was not that nice to me. This is the worst Quality Inn I have ever stayed at There is even small bits of black mold in the creases along the ceiling where the walls and the ceiling meet. I am sitting here watching TV
there are fuzz lines from time to time. I don’t want to ask what will happen next.

Quiet, convenient to several restaurants. Nothing spectacular, but affordable, clean and I felt safe.

Nice amenities. Rooms are definitely not sound proof. An amorous couple next door to us proved that…

You know. I was really nervous about staying here, but I kinda had no choice. My boyfriend and I had been driving for 12-​hours straight and we needed a place to crash, and we needed it quick. To my surprise, this place was actually very acceptable. The bed was comfortable, the staff was nice and the location was perfect. IF I’m ever in a similar situation, I would definitely crash here again!

Lots of good about the room, but all of that has been completely wiped out by their multiple mistakes in double (now triple) billing my card!
If it weren’t for the billing problems, I’d have rated this at 4 stars. Until I discovered the billing error (after we returned home from vacation), I’d had this motel in my mental list of warm, fuzzy «gotta remember» for the future. Now that I’ve spent much of my morning on the phone with them (multiple calls) trying to get their double billing (Update: now a triple billing) corrected, all the warm feeling is gone.
The Good: Decent room, a bit small but very comfortable, modern, clean, very quiet, free Wi-​Fi. Good rate that they even lowered a bit more because we had to stand there and wait so long to check in because of their computer problems. In comparison to other places we’ve stayed, this room was Very Good Value.
Also Good: Lots of restaurants nearby. We had dinner at the Roadhouse and enjoyed some of the best tri-​tip ever. I highly recommend that restaurant and will write them a separate review with 5 stars.
The Bad: double billed, two different amounts. See comment above about their computer problems. I just got off the phone with them. As of right now, they’ve said they see the error is theirs and will credit my card immediately.
Update: The Very Bad: instead of crediting my card to correct the double billing, they debited it again, so I’ve now been triple charged. The manager said she’d talked with their billing service and they said they’d credited the card. My bank says it’s clearly another debit. I’ve been on the phone with the hotel manager several times and now the manager has supposedly gone to a meeting and the clerk isn’t authorized to do anything. So I’m dealing with idiots at several levels and it sounds like they’re dealing with idiots at their card billing service. Fortunately, my bank is putting a hold on all the incorrect charges so I probably won’t end up paying the triple billing but it will involve filling out forms and wasting more time on this.
Summary: Roll the dice. Nice room for the price but you risk having to spend hours correcting billing errors.

Came here on a Saturday and got a rate of $ 79 plus tax off of priceline. The lobby was nice with a small sitting area and computer for public use. The staff was very friendly, 5 minutes after we checked into our room the front desk called us to see if we liked our room and asked if we needed anything. I’ve never had that at any hotel/​motel I’ve stayed in before-​it was a nice surprise. Like the last Unilocaler mentioned i noticed the beds were a bit bouncy as well. The room was crammed but for the price of only $ 79 with free parking/​wifi, continiental breakfast and right in the middle of town i couldn’t complain. When we went to leave the staff had left a newspaper in front of our hotel room door which was cool.
Overall, this place is nothing fancy but its not bad. i would stay here again. Its perfect if you’re on a budget and dont want to stay in a total crap hole.

The hotel itself was fine, rooms seemed clean and it was easy to find. They accepted Dogs with a small charge. The only problem I have was once I returned home I was double billed for the stay. I called customer service at the parent organization, they called the springfield hotel and the front desk hung up on her. The parent organization keeps asking me for more documentation, receipts, bank statements. Don’t they have any records. Ok then I get this e mail from the support desk «call the hotel directly» wait is that the same place that double charged me and hung up on your people… This is really a pain. If you stay here watch your bills and if you get double charged good luck to you. I stayed on 12÷28÷11

Got tickets to Ducks vs Bruins game at the last minute last week. Opted to find a hotel due to it being a night game… this was about our only option left found by our trusty travel agent.
Relatively easy to find, however if traveling up I-​5 make sure you take the correct exit… because if you miss it… you are looking at about a 30 minute turn around time to get back to it.
Lots of construction going on. Pretty sure the hotel is expanding into a whole new facility right next door, but not 100% as I didn’t confirm with anyone. Just using my powers of observation that there was NO sign indicating it was a different hotel going up.
Popular destination for Duck fans. Tons of vehicles parked there with all the usual bumper stickers, flags, license plate frames, etc.
We must have gotten one of the last rooms… reserving the day before… because just during check in alone, we heard them tell three callers the place was sold out and all booked up.
Check in was easy, fast and efficient. It appeared to me they staffed accordingly for the game that night and therefore the demand.
Room 119 was just down the hall from the front desk. Two queen beds. Nothing fancy. Our travel agent had advised us it was going to be a two star hotel and I think that is accurate.
The place was clean. Functional. Just right for it’s intended purpose. A room to come back to after the game, get cleaned up and sleep before departing the next morning.
I am glad we got TWO queen beds as they were lacking in the support we’ve become accustomed to with Sheraton. In other words, they were VERY bouncy. As such, my wife and I each took one to ourselves.
I was genuinely surprised by how quiet the facilities were being most of the guests were just at a winning football game. Although, I will also confess that most were of our age… or older. So we weren’t the «wild» crowd by any stretch of the imagination.
The location was also ideal for surrounding restaurants. I noted a Shari’s, Denny’s, IHOP, Elmers, Taco Time and Carls Jr. nearby.
We also made at stop at a Dari-​Mart for some Diet Coke to take back to the room… which had a fridge.
TV was cable only. No pay per view movies.
Bathroom was very cramped but clean and functional. Rarity among hotels these days, it had an exhaust fan!
Tub was slow to drain but not worth making a big stink about.
Room was $ 129 for the night including all taxes.
Again, not a place I would choose to stay at for long periods or even a vacation, but for it’s intended purpose this place fit the bill.