Penelope’s/McKinleys

The restaurant reopened on Nov 1, 2010 as The Hole In The Hill Bar and Grill. It is only in the downstairs/Mckinley’s space… Look for reviews under this name… It is great. Open for dinner Mondays thru Saturday.

It took 45 minutes for the nachos to arrive. Another 15 for everything else. It was Friday night, but we ordered everything from the specials board, and hell, nachos should take a max of 10 minutes, even on a busy night (hint: more than one cook might be a good thing on weekends). I repeatedly saw one particular waitress (not ours) standing around like there was nothing doing, so it’s not like they were *that* busy. Oh yeah, they tried to take our orders before giving us menus — it took 10 minutes for those alone to arrive. Then we had to remind them to bring us silverware. Kind of rude service, too, although that may have just been awkward situation badness. It was pretty awful, though, and apologies are usually a good idea. We did get one in the end, but had to ask for it.
I wanted this place to be good, they’ve had a bad enough year and a half to get through. So, I’ll probably try it again. But I won’t go hungry.
Oh — and it seems to be self-​seating, but they will neglect to label reserved tables, and aren’t too polite about getting you to move. There isn’t a hostess, and they should be more clear about seating — or less pissy when goofups happen.