McDonald’s

I love their fish sandwiches. The food quality is perfect. Their breakfast sandwiches are good. The cashiers are friendly.

Turn your car around right now. Go to some other McDonald’s, this one is extremely bad. Look at the rating and reviews.
One time a friend of mine found a dead fly in her fries, did not give her a refund or apology. Another time my parents went in for ice cream and a manager there decided to pick up some ice cream out of the little waste bin to serve. No remorse from management so I took time to complain to higher management. I got offers for free food, promises of an investigation, and apologies. Umhm, sure. I’m sure there will be an investigation. I don’t need anything, but to know I don’t have to question the food.
My standards for McDonald’s is pretty low, but I am just plain disappointed. I’d rather spend more money eating in another restaurant, at least I know there won’t be dead flies, food won’t be old, I won’t be eating waste bin food, and I will get the respect I deserve from management.

Waited 10 minutes for cold fries and chicken sandwich and a cup of oatmeal at 145 in the afternoon when they are not busy. The food was as satisfying as wet cardboard and had to ping pong between registers with 3 different totals before we were finally able to pay. Never again

Waited 12 minutes for a quarter pounder. By that time the undercooked fries i received were cold. Pretty sorry performance.

I know I’m wasting my time writing a review on McDonald’s.
I think you either love them or hate them.
U either eat here at least once a week or you never come here.
All I’m saying is when I am craving fries at 11 pm I know I can count on them to be there

I eat here about 3 times a month and rarely have I had a problem with an order. The place is kept meticulously clean and the staff is consistently friendly. If you like Mickie D food, this place will deliver on what you expect.

They always get my order wrong or forget extra items like sauce, getting my drink right etc. even after I specifically ask. This location is closer but I now only go to the Rolling Rd location.

I love the McDonalds on Backlick Road in Springfield. Peggy, the manager, is a dream who makes every patron feel appreciated and valued. Her staff delivers sterling customer service, proper orders, delivered with a smile and five star courtesy.
In contrast, this McDonalds is a nightmare. The staff here is rude, with most never breaking a smile. I had my food delivered by cashiers who slammed the food down at the counter, shoved it at me, and snarled. As other commenters have observed, they seem angry and down right mean.
I also don’t get the whole point of the tacky chain linked fences the establishment has placed in here to help it resemble a sports field.
This place is packed, which is good for their business — but the attitude is a put off. One of the staffers, Heidy, is particularly horrendous. She has snarled at me through every order, sighs and gives attitude with every request (More ketchup? Heidy: Hostile Sigh! Grabs packs of ketchup, slams down on counter without looking at you, and turns her back.)
Heidy has acted put out and nasty through every exchange I have had with her.
Last time I went, she looked at me menacingly with an evil smirk– as if to communicate that she gets off at making others feel miserable.
The rest of the staff shares Heidy’s horrible attitude, but she is the worst. The atmosphere here and poor attitude here is what ruins the experience for me. Could be that staff is mainly non-​speaking, minimum wage Hispanics catering to white middle class community whom they resent with a passion.
There are plenty of other McDonalds around that deserve your business. This one doesn’t.

This is the closest McDs for me but I usually avoid it because the drive-​thru invariably gets the order wrong. Today I was in a rush & did not check my order for a quarter pounder w/​no cheese & a bacon habanero ranch sandwich. I was given a chicken sandwich & a bacon McDouble which I discovered when I got home. Never again.

As far as McDonald’s goes this is one of their better ones. I try to take advantage of deals on their app when I can.

Yummy low calorie ice cream cones

I like this location. I usually stop by early in the morning before work so the line is pretty long. But the service is quick and friendly and I have yet to receive an incorrect order at this location!

Better service than most McD’s. Clean, efficient. Way busier than most on weekends.

I’m not sure why I’m writing a review for McDonalds. Hmmm…
But, I’m tired of this McDonald hoodwinking and shortchanging me on fries. When I order a large fries, I expect a full set of fries, not half filled!!!
Be aware, check the fries before you leave the drive through.

I well organized McDonalds. This place gets pretty busy in the morning. I stop here about 1 – 2 times a week to get coffee. I am not a fan of their new espresso but I have always loved their coffee ever since they started using that new roast a few years back.