Gutmann J Steven, DDS

Dr Gutmann is awesome — very personable, patient, funny, and easy to talk to. This was extremely important to me in an oral surgeon because I was super nervous about having all 4 wisdom teeth removed. The entire procedure was over before I knew it, the nurse was helpful and made sure I understood the post-​care instructions, and Dr. Gutmann called me personally later that night to check on me. As a doctor, he’s A+
However, his receptionist/​front office support (Eilleen) is a certified B*TCH! She’s rude on the phone AND even worse in person, impatient, short-​tempered, and demanding. Don’t ask her any questions about your procedure, insurance coverage, or medical billing because she’ll talk to you like you’re an idiot. I will NEVER return to this office again simply because of her.

Dr. Guttman was a referral from my regular dentist to remove a broken tooth. He did an excellent job from beginning to end, and his assistant and office staff were terrific!
Dr. Guttman has such a positive attitude that I was unable to be nervous for a second. His staff was skilled and professional.
Dr. Guttman’s follow-​up call the evening after I got home was reassuring as well as the follow-​up visit seven days later.
I would recommend him and defy anyone not to have a good laugh along the way.

Dr Gutmann is the BEST dentist/​oral surgeon EVER! He was loving, kind, and very patient. He explained everything to me and had me laughing (when I could). I was actually sad when he was done because I had to leave. The office ladies are amazing as well. Highly recommend him for ANY oral surgery needs. He truly is the best.

Agreed on all points about the reception. Could be more cordial, could be less demanding. I was nervous before getting my 4 wisdom teeth extracted and didn’t write on the forms very legibly. I told her, «I apologize, my handwriting is a little…» as I paused, she proceeded to tell me «Illegible?», grabbed the form from my hand and turned around without even a glance to file it somewhere. I swear I about lost my shit right then and there but I held out and everything was fine after that.
Gutmann himself is awesome. Very down to earth old guy that wore pink all stars. I thought that was a great touch. My mouth hurts, and I can’t vouch for the quality of work because it’s not every day I get teeth extracted. Seems ok though. Weirdly, I did have a cut in my lip when I got home, seemingly from my jaw collapsing at some point during the surgery and my tooth seemed to have impacted my lower lip. Can’t say for sure what happened as I was out cold, but it healed fine. I’m guessing my bite plate was removed incorrectly and my jaw just clamped shut on my lip. Possible nurse inexperience? Dunno.
Equipment is up to date and the place is a little run down looking, but you know. There are worse places and I’m sure he needs to pay the rent, too. Expensive? Eh, dunno. How much mouth surgery are you really gonna have in life? I’ll pay a little more for an eccentric Doctor, they always seem a little OCD which in this case may be a good thing.
Edit: mouth turned out nice, maybe even «dashing» could describe it.

They were nice, did a good job of removing the tooth. But have terrible billing practices. Even though you call to ask a price, give your insurance info and are given a price. Call later to make an appt and ask the price again, given the same price. Show up for your appt and are given the same price by the doctor this time not the receptionist. When done, and ready to leave given a price, pay it by check and leave… They bill you a month later saying this wasn’t covered by insurance. When you check with your insurance, they never submitted it and refuse to do so because if they did, they’d have to write it off. Bad business practice and if they’d have told me to begin with the removal of one tooth would be over $ 500 I would’ve kept looking. They shouldve told me at the get go what the cost was including what they PURPOSELY didnt bill the insurance company so I would HAVE to pay it. WRONG in all ways. Wont go back.

I went to Dr. Gutmann’s office to get my wisdom teeth out. Even though I was a little nervous, Dr. Gutmann made me feel at ease. He is very friendly and funny. He was clear about the risks, but managed to calm my fears about them. He also called me the night after my surgery (which I heard he does for all his patients) and checked on how I was doing. This is going above and beyond and for that he definitely deserves five stars.

When it comes to Dentists and Orthondontists — major anxiety, depression and outright fear shivers me timbers! As many, I have had my share of dental quacks and bad experiences in my life to feel that way. And, if anything whatsoever reviewed can be more subjective than a visit to one of these professionals, I haven’t found it yet! This is a double whammy review, as my wife had procedures with him first, then I. I rate Dr. Gutmann 3 Stars as A-​OK because although my wife didn’t have such a good experience — I did. As far as treatment and procedure, he appears to be very well experienced, and his bedside manner (as a Fellow Brooklynite) really, really good and can be funny. Although his facility is relatively small, his staff, equipment and system is up-​to-​date, accommodating, clean and agreeable — nothing to put you off! Although his waiting room could use a little more space! Keep in mind that not everyone’s mouth, procedural needs and/​or health is the same, and opinions of reviewers sometimes get the better of us when we suffer pain and anxiety at the hands of ‘professionals’… just remember — no doctor is going to completely cure what you caused, and one will suffer with any doctor the discomforts necessary to make up for it. In my book, he’s good enough to go back to, and I will. Yet, nothing will stop my anxiety, depression and fear anytime I visit — but I’m sure he’ll reassure us.

Very helpful and informative. Honest and the Dr will tell you funny things to lighten the mood. Only downside for me is they don’t take Amex.
The Dr called me that night to make sure I was doing ok! I was and recovered much quicker than expected. The only loss of the star was for no Amex and the front receptionist is a little short at first but she was nice when I left.

It would have gotten 5 stars if the Receptionist wasn’t a complete B. She is very rude and impatient even when I showed up 15 minutes early to fill out paperwork! She got an attitude and said «You are really early so you’re going to have to wait I hope you know that.» As if I am stupid enough to NOT know that. I told her I came in early to do paperwork (thinking they usually appreciate that and request that at most places anyway but SHE didn’t however if i showed up ON TIME she probably would have given me an attitude for being a couple minutes behind on the appointment because I’m filling out paperwork!) She gave me the forms and was incredibly uniformed about my insurance and had a problem looking up the benefits for me (which is her JOB) and even then I ended up leaving not knowing what the final cost would be to me even though they are in my network of providers and I verified that before making the appointment. Of course when I get the bill not only is it incredibly vague and the numbers do NOT match up at all to what my payment was (no clue how they got their figure) but I was surprised after paying a good portion of it up-​front, that I had a few hundred more to pay out of pocket! UNBELIEVABLE!
I loved the doctor though. He was really nice, really funny, thorough and took his time to explain everything to me in detail. He was quick and gentle in surgery and I’d love to go see him again for my other needs but the receptionist makes me feel so uncomfortable that I DREAD going there and seeing her for even a second. I went a second time thinking maybe she had an off day (even though I was one of the first 3 patients of the day) but no, she was still pretty nasty. Sad, because if she was nicer he’d get the review his practice deserves. She is ruining it for him.

He is one of the best dentist I have ever had. Had two teeth pulled. No pain.
Walked me through the whole process with ease.

This 1 star review is not for Dr. Gutmann himself — he actually is pretty awesome (very informative and friendly). I’m writing this because I was turned off by his staff. The lady at the front desk was very impatient, easily frustrated, and rude. I speculate that she is business minded and wants to run the office efficiently, but in doing so, she’s compromised the customer service aspect of her job. Maybe it was the case of the Mondays, but I just didn’t appreciate the way she talked to me. To be more specific, she felt I was taking too long to fill out the forms and when I hesitated to give them to her, she stuck her arm out her window and tried to rush me. She then proceeded to roll her eyes and said, «If I have to wait any longer, we might have to reschedule» and then walked away. Ugh, are you serious?