I live right around the corner and come for ice cream often. The problem is the speed of service. While they commonly have five or more employees in the store, there’s often a wait of 20 minutes or more. I went through the drive through this evening and there were four cars in front of me and a few more in the parking lot. I waited every bit of 30 minutes for one ice cream cone, and this is not uncommon. I’d like to rate you better. I appreciate the quirky small town charm. The food and ice cream are familiar and on par with what you would expect from a small town dairy bar. The staff is friendly, often mostly high school kids. You expanded the business, but I really think you’ve reached the level where you need to have someone come in and help you streamline the kitchen processes. I know you don’t have to, people will keep coming because there’s nothing else nearby. But I hope you will.
Kellie I.
Place rating: 3 Springfield, OH
The new location is an adorable barns style building. The food is pretty good, service is friendly and prices are reasonable. The BLT is particularly good.