Buy Buy Baby

Don’t go here on a Saturday! The stress of this crowded store and parking lot combined with pregnancy hormones was not a good combination. The other hundreds of customers in this store must have been having just as bad of a day, because people here were very rude! I found the store to be a bit dingy and very crowded with merchandise. I was very turned off by one employee shouting «mother*****» as he ran by us. We did have a good experience in the stroller section — the employee was knowledgeable and patient. I doubt we will be back.

Two main big box retailors for baby only supplies and furnature are Buy Buy Baby, and Babies are us. I’ve been to the two recently, and while Buy Buy Baby is my wives favorite, (mainly because of the coupons) I just don’t see it. I often feel like their merchandise is marked up (at least compared to other retailers). The store has a decent flow to it, but sometimes felt like they were trying to push the higher end products (understandable) rather than showing a variety of products, which is fine, if you’re known as a high end retailer. I didn’t feel like it was as clean as a place trying to push high end products should have been. Maybe I’m biased, maybe I wasn’t impressed, I dunno. Felt forced to me?

Slower than death… AVIOD at all costs.
Staff is lethargic and it’s pure chaos… people cutting in line. Employees DGAF… two thumbs DOWN!

I visited the store at 20 weeks pregnant and had some questions about registry items. A woman at the counter asked how far along I was. When I told her, she said «Oh, most women come in around 22 weeks. Try coming back later.» She then turned her back to me and started chatting with a coworker. It was an odd exchange, especially after reading how much people enjoyed the service they received.
Pros:
— The store is large and carries some of the higher end lines.
— You can use your Bed Bath & Beyond coupon for 20% off any one item.
Cons:
— Horrible customer service.
— Overpriced. You get a completion discount of 15% off every item on your registry when you sign up for Amazon Mom. I get the same access to higher end items, and saved hundreds of dollars once you factor in the big ticket items.
My advice: visit the store to test out strollers, gliders, etc… Keep your expectations low, and buy online to save money.

This place is a little out of our way compared to the Babies R Us, but this place has better stuff. It has more higher end products. So if you want a Bugaboo stroller, or Uppababy or Stokke, you can find them here. You can’t at Babies R Us. The store seems to be cleaner and newer looking than the local Babies R Us also.
I think the service here is pretty good. And most of the staff are well-​knowledged in the products. Every time I’ve been here we’ ve been treated well and quickly.
And don’t forget your Bed Bath and Beyond coupons. They take those here.

Probably top on my list for baby super stores around this area. Staff is super helpful and knowledgeable. A huge selection of everything baby and they even cover things for the mommy to be. They made registering here super easy and they give you an awesome goody bag with all kinds of samples. You can use bed bath and beyond gift cards and coupons here too.

This place has everything you need for your new baby and a ton of gimmicky stuff that you don’t. Warning — if you’re one of those over anxious, germophobe parents that wants to hermetically seal their child in a bubble so they don’t ever get sick or hurt, then you’re going to need to take out a loan because this place has everything you could ever dream of.
The one-​stop shopping aspect of this place was great. The staff were all very friendly and knowledgeable. The will do a personal shopper/​tour of the store and baby supplies if you want. That is great for first time parents. I know that when I first stepped foot in the store, I was overwhelmed and didn’t know what half of the stuff was for.
Tip — Buy your diapers and baby food elsewhere since it’s a bit pricey here. Otherwise, you really can’t go wrong getting all of your baby kit here.

Went here today to pick up a few things I needed for my son. I had never been to this store before and always shop at Babies R US and live an hour away and only stopped because I was in the neighborhood and had just gone to TJ’s next store. First of all the bathroom was GROSS… it was dirty and smelled bad. The store seemed disorganized and so many items were in dented box and I wondered «Is this one of those discount stores or something?»… I bought my son a backpack and some lotion. They do have products that you cannot find in other places… thats why I gave them the 2 stars I got home and when I removed my sons backpack from the box it had brown stains all over the back side… Chocolate, poo, blood… I dont know? It promptly went in the garbage. I am not driving a hour to return a 12 dollar item. So Gross… I will never shop here again.

Even though babies r us is near us, we hiked over bbb because they are known for having a more experiences staff and higher end car seats.
Jason was amazing. Even taking two car seats out to our car to try it out. They were heavy and he didn’t complain or flinch.
Also they have honest diapers. So excited

This place is awesome. My wife and I are new to the baby having world and they’ve made things a little less daunting. Baby stuff seems to be expensive anywhere but we bought some Peg Perego car seats and the price was as good as we’ve seen. The staff will leave you alone if you look like you’re just looking around but they don’t ignore you and if you ask a question you’d better be prepared for more than an answer, you’re going to get a lesson. Tyrell over in car seats gave us a great run down of car seats… never met a marine more enthused about car seats. It was awesome.
We pass 4 or 5 baby stores to get to Buy Buy baby and we’ll definitely be heading back.
They offer discounts if you’re having multiples!!!

My husband and I finally decided to give Buy Buy Baby a chance. We needed to purchase items that only Buy Buy Baby carried. To make a long story short, we purchased items at the store, online, that were recommended by one of their sales associates. When the items finally arrived, my husband and I were upset because it was the wrong adapter and Buy Buy Baby is out of the area for us. We decided to go back to Buy Buy Baby to either return/​exchange the item or for someone to help put the adapter together.
THANK GOODNESS for Terrell. He was very informative and helped my husband and I figure out the right adapter needed for our stroller. Jenique, was also great! Together, they showed us how to use the car seat we purchased, how to put together and take apart the adapter and how to use our stroller.
Thanks, Terrell & Jenique!

This is the best of the baby stores in my opinion. Good customer service and a very clean nice store compared to babies r us by far. Lots of coupons, make sure to sign up for their mailing list and look out for them. Shipping tends to be expensive so best to pick up at the store if possible. Parking lot is a bit busy but there are always spots a few rows back.

I don’t understand why a previous reviewer called this place serene, compared to the «craziness» of Babies R Us. I was immediately overwhelmed by this claustrophobic place, and good luck trying to navigate a shopping cart (with an infant in a car seat perched atop it) through the narrow aisles. The rounders of clothing are too close together. Hell, everything is too close together. Be ready to knock stuff onto the floors, back up because someone is in the aisle you want to go down or find another route to get to the same point because the cart won’t fit.
I did not know the connection to Bed Bath & Beyond but it totally makes sense now: this place has floor to ceiling shelves and racks of product just like BB&B (…as if anyone can reach for anything higher than 6 feet, but what the hey? It looks good, right?).
Prices were maybe… maybe…a little cheaper than BRU, but I wasn’t really looking at any big ticket items like strollers, furniture,
for all I know they might be a better deal. Frankly, I don’t think I could have stuck around long enough to handle that experience. I also can’t imagine shopping here with a toddler or more than one kid. I’d have to pack a flask just to get through it.
By the time we left this store, my baby was crying and I wanted to cry. It makes me even more thankful for Amazon.
P. S. I hate the name, too. It’s like an unfunny joke they’re playing on consumers, and it makes me not want to give them any of my money.

This is one of the best stores to shop for everything baby (or toddler) :)
The sales people are just wonderful and take their time to educate you — strollers in our case! We were assisted by CJ and she spent over an hour walking us through all the different types of strollers and suggest a couple that would work best for us, given our lifestyle!
They have a wide range of everything they sell and the price here is comparable to other stores too.
And did I mention you can use your 20% coupon from Bed Bath and Beyond here too?

This place has got everything you could possibly want in a baby store. Clothes, Breast Pumps, all different types of bottles, baby toys, cribs, strollers, bassinets, and more galore! They EVEN got a pump/​nursing room. Not that I’d really need to nurse or pump while I’m here but they have one which is pretty cool.
They accept Bed, Bath Beyond (hence the BBB relation) coupons with no problems. The difference is Buy Buy Baby needs to have the the coupons by the expiration date. Despite this, I still like Bed Bath Beyond better as a store because of the customer service, the hospitality, and the return and exchange polices of the store. Not sure why it isn’t across the board. I’ve had problems at Buy Buy Baby whereas I did not with Bed Bath Beyond.
The staff is usually nice but sometimes they don’t know where things are in the store and just walk to the aisle looking for the items you requested. Even though you just told them you were looking there and didn’t find it.
All that being said, I like to buy my baby items from Amazon. There is never a hassle with returning from there.

I used to never want to go inside this place. The name was rather ominous (Buy Buy Baby? Sounds like bye bye baby…) And it’s located in Springfield Plaza, which has an «interesting» mix of clientele.
So what led me to this unappealing-​sounding chain? My friend had a registry with them and it was conveniently on my route home from work. So I said, «eh, why not?»
I’m glad I gave this baby emporium a shot. It is now, officially, my favorite place to go to for all baby needs. Walk past those automatic doors into serenity. None of the craziness of Babies R Us. It’s clean, well-​organized and even smells good. And it bears a startling resemblance, in terms of layout, with another famous chain, Bed Bath and Beyond. Duh! Same parent company. Makes complete sense.
If you like your Bed Bath Beyond, then you’ll like Buy Buy Baby, too. Everything is so easy to find, well-​marked. The selection is extensive; I got everything from blankets to this innovation called a Pee Pee Tee Pee. (Imagine a common scenario when changing a baby boy.) Customer service was very helpful and patient. The sales manager personally assisted me in my search for items listed on my friend’s registry and quickly checked their reliable database to find out what was in-​stock. She then proceeded to lead me to all the available items.
All items for sale looked brand-​new. (Seems obvious, but some stores are mighty guilty of selling obviously returned merchandise or crappy merchandise.)
Prices aren’t cheap, probably standard, but at least it’s all there. You can always go here to get ideas first then try to find a deal elsewhere. Sometimes though, you just need a one-​stop shop and to be done with it. Buy Buy Baby has everything under the sun for expectant parents and their little ones. If it saves you time, it doesn’t need to save you money, right? ;)

The first time I walked in here I nearly had a panic attack. It’s MASSIVE. As a first time mom, I had absolutely no idea where to start. I walked out without buying a thing. I returned to the Rockville store (the flagship location) a few weeks later with a friend who had her little one 8 months ago and she grabbed one of the scanner guns up front and whisked me around the store instructing me on everything I’ll need. What a relief. They have an incredible selection on everything from cribs, rockers, bottles, diapers, clothes, swaddling, formula, strollers… you name it, they’ve got it.
The great thing about BBB is that they really do have everything you could possibly ever need for your sweet little one and the prices are pretty competitive (though consider yourself warned — EVERYTHING for babies is 10x more expensive than I ever dreamed possible). We ended up purchasing our crib here along with lots of other little odds and ends, and also had a really nice experience setting up our baby registry.
I’ve found the staff to be mostly friendly, somewhat informative — but overall, kind of hit or miss. Save yourself a big hassle (if possible) and avoid shopping here on a weekend. You’ll have a much better experience during the week.
Before concluding this review, I have to throw this out there… Is it just me, or does anyone else hate the name of this place? Does not evoke thoughts of a sweet snuggly baby but rather a crazed, new parent buying spree. Horrible. Nonetheless, I have dropped at least a full paycheck in this place so as distasteful as I find the name of this store, it apparently is appropriate!
Good luck… you’re going to need it!

Since when did wooden baby blocks cost $ 40!!! One of my initial thoughts walking through here: I guess I have a lot to learn before I start a family. Buy Buy Baby is like Babies R Us, but with a (slightly) more upscale appeal (such as those $ 40 baby building blocks from Germany).
From what I could tell (going off of a friend’s registry), the store is well-​stocked and the sales associates are knowledgeable, though sparse (although I never got to talk to one as the few on the floor were deeply engrossed in conversations and consultations with anxious parents about the best stroller/​car seat/​baby jumper/​etc). One complaint is that in order to get a gift registry printed, you have to have the sales associate at the registry counter print it — none of those quick self-​print kiosks that other establishments have.
Ooo — free gift wrapping, too!

Buy Buy Baby is the best baby store out there with some caveats. They sell a larger variety of products than Babies R Us. For example, If Babies R Us carries 5 different brands of sippy cups, Buy Buy Baby will have 10 different brands. Buy Buy Baby will typically have more higher end products than most Babies R Us (while still selling the lower end brands at the same time).
Because of the ridiculous selection of brands and products they offer, you *must* do your research before visiting a Buy Buy Baby because otherwise you’ll be overwhelmed. There something called the internet and Google to find reviews and information on products — go use it.
If you’re really lazy and don’t want to bother doing any research on baby products; basically, if you just want someone to tell you Product X is the best (whatever-​baby-​product) out there and that’s all they sell, then there are many small little baby boutiques that will do that for you (and charge you an arm and a leg for it). Giggle is an example of one of those stores.
As others have mentioned, Buy Buy Baby takes Bed Bath and Beyond coupons. Save those 20% off coupons.

I hate stores like this. Throw the word «BABY» on everything then instantly mark it up 50% and that’s what this store is all about. For example…
Reg. sun shade = $ 2
BABY sun shade = $ 3
Reg. cotton balls = $ 1
BABY cotton balls = $ 1.50
Reg. digital thermometer = $ 5
BABY digital thermometer = $ 7.50
Reg. diapers = $ 30
BABY diapers = $ 45
You think I’m being facetious, but I’m serious. It has something to do with 3^rd party consumer product testing.
Anyway I would prefer to do my baby shopping at big department stores rather than big specialty stores, unfortuately the wife doesn’t…but the best part about this store is that they honor those Bed Bath and Beyond coupons. Come to think of it, Babies R Us also price matches against those coupons as well.
SO DON“T THROW AWAY THOSE BED BATH & BEYOND COUPONS.