Final Touch Nails & Spa

Okay so first they do not open at 9am, they open at 9:30. I got here this morning at 9:15 and then waited once I realized they didn’t actually open until 9:30. No big deal. I continued to wait until 9:50 when someone finally showed up to open. She asked if I had an appointment, I said no, and she said «Oh someone has an appointment at 10:30». Okay, well I have been here since 9:15 to be here early since I figured it would be busy because of spring break. She said she would have to hurry… So then I asked her how much they charge for just the top clear coat of gel. She said it would be $ 20.00! For just the top clear coat?! She then persisted that I just get the entire shellac nails and why did I just want the top coat. I told her I only have $ 50 and I don’t like the 20 layers of shellac because it peels my nails off. That conversation just kind of ended. So, I asked her for the price from the website, the mani and pedi for $ 33, she said I needed a coupon. I told her I didn’t have a coupon it was just the price on the website and she told me she’s not the owner and she doesn’t know what’s on the website but that she would do that price for me. Cool, thank you. So we go through the pedicure process, she did a great job, we chit chatted and it was peaceful. About 10:30 the owner came in. So the girl started on my mani, she said «okay I’ll do the the gel and everything for $ 40.00» Okay! Great! I can dig that. I had this really pretty light pink picked out for my mani and I set it right next to all of the equipment for the manicure, seemed pretty obvious to me in any language. So, she’s doing my manicure, I’m watching the view and she is doing a great job cleaning up my cuticles and nail beds because they were terrible and I needed it. Then she pulls out the little light machine for the gel and brings over the gel clear coats. She started putting the gel clear coats on and I didn’t really think of it until she told me to do the light 2 times and started cleaning off the top like in the last process of the shellac. I asked her, «what about my pink color?» She said no no no, then a Vietnamese word battle broke out and the owner came over saying «well that’s what you agreed to» NO ITS NOT. I was under the impression that I was getting my pretty pink with the gel top coat mani and my pedi for $ 40.00. She talked AT me about how they just bought the business 6 – 8 months ago and can’t access the website, that they have a groupon going on but do not recognize the specials on the website… Okaaay, and why is that my fault? She said she knew what I was asking for and they don’t have that there. SO IF YOU KNEW WHAT I WAS ASKING FOR WHY DIDNT YOU INTERVENE AND EXPLAIN THAT TO ME BEFORE I THOUGHT I WAS GETTING WHAT I WANTED FOR THE $ 40.00?! She said it was not her fault that there was a miscommunication because the girls English wasn’t that good and she couldn’t explain to me that I was NOT getting what I wanted… Seriously?!? Seriously! So, in the end I told her I needed to leave and get out of there quickly because I was very frustrated that I had been there since 9:15 waiting, she said «this is the second time your bringing up the time, our door says 9:30, you need to go off Unilocal not the website» I then proceeded to inform her that it WAS Unilocal where it said they opened at 9:00am and that I submitted a time correction for them. I told her I was leaving very unhappy and would not return and would leave a review. I feel like if you are a new owner the least you could do is ensure your customers are leaving at least somewhat satisfied and not left feeling belittled and robbed. I paid my $ 40, but I will absolutely not be back. Here’s the thing, there are nail salons on every corner, you are not irreplaceable. Go some where else.

Very professional and friendly place. My go to place for pedicures. Nice massage pedicure chair! Definitely recommend this hidden treasure!

I’m very picky about the nail shops that I go to but this place is a keeper!
Great service, very personable and friendly & there was a large variety of colors including shellac to choose from. They offer water, soda or wine.
My first time here — I had a major concern is that they weren’t as efficient as I would have liked. I believe that the current owners took over this nail shop about a year ago. They currently have a few offers on Groupon & they mentioned that they want people living nearby in Spring to know that they’re there. However, I believe that with the increased exposure, they need to be better prepared to handle the traffic that they may get. My sister and I got to our 3:00 appointment at 2:55 and left around 6:15. That’s ridiculous. One reason is that there were only 2 people when we arrived (one was doing a pedicure & the other started on my nails while my sister waited). The owner’s brother was late on arriving to the nail shop for our appointment. When a couple of ladies came in for a 4:00 appointment around 3:40, they weren’t done with our nails yet. But, during our drying process, they began working on one of the ladies’ manicures. Then they started on one of their pedicures before starting on my sister so she had to wait for a while which was upsetting. They started on the second lady’s pedicure while I was supposed to be enjoying the hot towel part of the pedicure process. That part isn’t supposed to last that long clearly but I stayed that way for 30+ minutes while they did the second ladies’ pedicures. They eventually were done before my sister and I and we got there before them. It was ridiculous. They eventually apologized and gave us a coupon for our next visit.
I already had the intention to return because overall, the quality of their work was good.
Sooo I went back a second time. This time when I went, I arrived on time for my appointment and had NO issues. They were ready for me as soon as I walked in. They had a really pretty shellac color that was similar to what I found on Pinterest so I went with it. I’ve gotten so many compliments on the color. They are very accommodating and big on customer service. Someone came in close to closing time and they still took the customer. I’ve seen lots of nail shops turn people down so it was refreshing to see a nail shop with better service.

I went there today for the first time. This is my new favorite place. Everyone who works there is extremely nice, and they did an amazing job! i will definitely be back and tell all my friends about it.

This place is awesome. Seriously, this is what I call quality service. They took such a long time on my shellac manicure, and the results were amazing. They stayed on for 6 weeks! Chip/​peel free! I only took them off because they started to grow out.

Great service and staff! Under new management so don’t go based on the first ratings. this is my go to nail
Salon!

Have gone to this establishment over the years as it has changed owners a few times. The current owner is just terrific. The salon was clean and the employees friendly. I did not have an appointment, but they were able to fit me in with very little wait. I got a pedicure today and will go back for other services when I have more time.

I love This Nail Salon and the staff! It’s the ONLY place I go to get my nails done. Because of the area it’s really hidden but Trust me you will love this shop. Lol I can call and not even state my name they know who it is. I always go in giving her something difficult to do and she nails it everytime and she’s also the ONLY person that does my eyebrows perfectly! I LOVE THIS SHOP
–Justice

Katie is the owner and she’s chatty and funny and does a fantastic job on my nails every two weeks. Her shellac is always perfect, and she draws cute designs! She free-​handed lips and xoxo for valentine’s pedicure.

I am still on the search for a great nail salon. I found Final Touch based on reviews. The place looked clean and there was plenty of parking. The nail tech was amazing and nice but my gel nails came out mediocre. My thumb nail had a crack on the side and she placed the gel over it. Two days later it got worse and I had to cut my nail down myself. I also wanted glitter accent nails, which I do often but she talked me out of it for some reason. The edges were also not neat. Nice staff but I am still on the lookout.

Great neighborhood nail salon! The owner is very friendly and accommodating. My boyfriend and I come here to get pedicures ever two weeks and love it.

Love this place. The girls are amazing, great prices, new owners, open on Sunday and they have a punch card to get discounts. My nails still look perfect after 3 weeks, they do an amazing job. Highly recommend.

I only live about a minute away and am always passing by this place. Beginning of this month we received a *under new management & 50% off flyer for the month of August. Finally decided to give them a try (i usually go to one on 2920)…what was to loose. all services was 50% OFF! Super glad I did and will definely be returning. Also brought my 16 yr old niece. she was also happy with both her mani and pedi. Katie was my nail tech and Lisa was my nieces. Pleased with both ladies. Would definetly recommend this place… OH they also have a website with all prices.etc.y’all should give them a try. Glad we did!

I got a bikini wax and pedicure. Let me start by saying that I get a bikini wax once a month. This is my first time at this salon as i am new to town. This was by far the best wax I’ve ever received!!! Lien is wonderful! She took her time and paid attention to the detail of her work. Not at all sloppy work as I’ve experienced in the past. I’d highly recommend her if you have never had a bikini wax before or for regulars like me… She really goes above and beyond! Minh gave me my pedicure. He is also wonderful. He took his time and the results were wonderful! I paid $ 5 more for callus removal. Well worth it. Most places massage your legs as part of the deal but Minh was top notch. It was as if I was at a professional massage parlor. I will definitely be returning and would highly recommended.

New to the neighborhood and looking to find a new pedicurist. Went during the week late one morning. Was the only customer there. There were 2 workers there. Had Hawiian pedi by middle aged man who had difficukty understanding me. Overall place looked fairly clean. Despite being the only customer service was poor– was not offered anything to drink until i was about to leave, was not offered chair massage until i inquired about it. Pedicurist too aggresive with cuticle trimming– woke up the next day with a tie infection on the inner side of my toe bc he removed the corner of the nail and stripped it all the way to the nail bed (it was painful then and more now!). Felt like he was using a feather to perform the foot and calf massage and did not modify technique after i requested (w translation assistance from other worker) more pressure. He double dipped into the mud mask jar and salt scrub. Will stop here. Poor technique poor hygeine. Disappointed. Will not go back. Help! Trying to find a CLEAN place that uses good technique.

This salon is very clean– I liked that. It was my first time trying Shellac and the only place I could find kind of close to me so I gave them a shot. The first visit was ok, though I feel overpriced and took alot longer than I thought for a manicure (about 90 minutes JUST for a manicure). Followup two weeks later– only two people getting services in the salon, and an hour and half later, I’m still waiting in the lobby to get seen– no others waiting. I’m like what is the problem? Owner/​staff rude. It’s like they dont want new /​repeat clients. Very strange.