Elite Nail Spa

I went into Elite Nail Spa for a mani, pedi and upper lip wax. The disaster started with my first service-​the wax. The nail tech poured hot wax on my LIPS instead of properly applying to my upper lip. Onto my pedicure, not a horrible job just not the best pedicure I’ve had by far. The technician was a little too eager when removing the cuticles around my toes and they are still painful several hours later. Finished with a manicure and wasn’t able to stay for a polish application (had to run to carpool) but my nails don’t look any better than they did when I went in. This places saving grace are its prices. By far the least expensive mani-​pedi I’ve had in a long time. With that being said, I will not be returning!

I feel these ladies need to be redeemed since all I have read were negative comments. I had a pleasant experience and felt that T and Lee were very attentive, courteous, friendly and professional. It felt as if I known them for a long time. Thank you to these wonderful ladies for a fabulous experience. I will see you when it’s time for a refill.

Very disappointed with the service today. I have been here before and have been taken care of great. let me remind you I live out of town and looked forward to getting my nails done due to a great previous experience. I went in and they weren’t friendly only taking amongst each other and laughing a lot… I felt so uncomfortable. I have a bad shoulder and she continued pull my arm, and my nails look disgusting. So upset and on top of that I had to pay 80 for this awful service in my opinion, they didn’t deserve a tip, but my bf insisted for tipping regardless.

I’ve been a client at Elite now for the better part of almost 3 years. I’ve not had any real issues that haven’t been quickly corrected, so I’m rather surprised at some of the extremely negative reviews… I was an avid gel nail wearer up until I gave birth to my kids. Now I get shellac. Night and day compared to what I’m accustomed to. While it takes a bit getting used to, I think the application technique they use here helps it stay quite a bit longer, than what I’ve seen and I ALWAYS get compliments on my manicure! Not to mention, Miss Hanna is quite talented in the art department. I had a very specific request for my kids’ 1^st birthday (I’m a MoM to multiples ;)), so the mere fact that it was done with patience, even when it took extra time (past closing) & a few corrective actions, I will always be appreciative. To me that’s customer service — something you don’t see in a nail salon. For that — I give 5 stars all day long. I don’t even care that the salon has a few «wear & tear» blemishes noticeable to the outside eye. It happens. Less clean? Not. They practice sanitary methods. And, if you’re that picky — like myself — bring your own stuff! They won’t be offended. ;)
Hanna & her staff are such a joy! She remembers her customer’s names and always greets at the door. I have been getting my nails done here by both Hanna & Amy and can’t imagine going anywhere else. So much so, that even after we sold our house which was less than 5 min away and moved into a home quite a bit further away, I still drive the extra miles to see them and get my nails done. Trust me, the trip is not the least bit convenient.
I think when you find a tech you are comfortable with, stick with them. I see the majority of the people that come and go aren’t «regulars,» or don’t know what service to get from what tech. If for any reason you aren’t satisfied with your service, speak up politely! They (Elite Nail Spa) will go out of their way to make it right. As with any culture, you have to remember that our language barriers make it difficult to communicate efficiently all the time. But that doesn’t mean the girls are less qualified though…
If you want my opinion, Amy & Hanna — the best in the building! :) As for the other techs, I’m not too sure. I tend to gravitate to the ones that know my style (likes & dislikes) and stick with it. It makes it a lot easier in the long run. The tech knows me and how I like it done and in return I know her/​him and their skill set.

DO NOT USE THIS DISGUSTING SALON
AWFUL. Dirty and unprofessional.
AWFUL. Does not understand english and does what they want while chit chatting and laughing amongst themselves. She filed my nails OFF while i told her i get Shelac to get them to grow longer !!!
My left hand she filled my nails to the bed — my right i still have a little white tip but no where near as long as when I came in.
I had stopped watching her because the 3 of them chatting and laughing and one of them kept looking at me it became increasingly uncomfortable.
AWFUL. She used the nail file on me. The other girl sitting there chit chatting — picks up nail file and uses it ?! GROSS.
I felt like I was in one of their personal homes rather than a professional business.
Gotta find another salon and start growing my nails all over again. Shm.

I enjoyed my visit at Elite. They truly are perfectionists and aim to please. I ended up walking in due to the closure of my normal spot and it was a pleasant surprise. The manicurist did cut a little more cuticle then normal, but the perfectionism was well received. OPEN ON SUNDAY!

Yeah, I’m not sure what the first person was talking about either. This place is amazing.
I got there a few minutes before they opened, and was happy to see that they opened promptly at 9. The nail tech immediately sat me down for a deluxe pedicure and also gave me a neck/​shoulder rub. The atmosphere was very relaxing and the spa was very clean. She did a great job and their prices aren’t too bad. Only thing I would point out is they are perfectionists so if you’re getting fake nails, make sure you’re not in a rush because they take their sweet time.

I SERIOUSLY have to write a review! I DO NOT understand the 1^st review. I think the person who wrote it was «drunk» or she has the wrong Nail Spa! The place has only been open a few months. It IS new. The equipment is NEW… The Spa is the cleanest I have been in and ALL of the employees are very professional and kind to everyone that walks in! The pedicure chairs are ALL on a built up platform that is tiled! IF… IF it had bugs crawling on the floor, and a pile of wood holding up the chairs… then why didn’t this person just turn around and leave???
This was my second time there in 3 weeks, and I am completely satisfied with the cleanliness, the service and the pricing. AND my nails look fabulous!
You WON“T be dissappointed!

Absolutely awful. I decided to give it a try when I wasn’t able to make it to my normal nail place before they closed for the day. There was exposed pile wood holding up the pedicure chairs. The manicurists were yelling at each other in front of costumers and I’m pretty sure two of them quit while I was there. There were bugs crawling on the floor. And to top it all off my nails looked like they were painted by a drunk teenager. Never, never, never going back here!

I would NEVER recommend this salon. Not only did the person doing my nails require a translator for even simple English, she caused me to bleed on FOUR separate nails during the manicure. I have scabs on my fingers now.
Furthermore, the «massage» didn’t feel like a massage at all — it seemed more like a mechancial going-​through-​the-​motions.
So, all in all, not a relaxing experience. For the same price you can go to Wal-​Mart and get much better service.