The UPS Store

Spring Valley, United States

2.8

Open now

12 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 619-697-0538
Website:
springvalley-ca-3916.theupsstorelocal.com
Address:
8810 Jamacha Blvd Ste C, Spring Valley, CA, 91977
at Helix St
Lomita
Nearby public transportation stops & stations:
2.1 miMassachusetts Avenue
2.8 miLemon Grove Depot
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 7:00 pm
Open now
Local time (Spring Valley) 12:36 Friday, 23 May 2025

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 9:00 am – 4:00 pm
Sunday –

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12 reviews of The UPS Store

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Place rating: 5
Chula Vista, CA
Just thought I would put a good review in for the staff working there at this UPS store. I didn’t get their names but it was two gentlemen working. Both were very helpful, this was my first time visiting a UPS store and needing help with packing and shipping a gift. I would normally pack it my self and send it to the post office but I had no idea how to package this gift. These guys were awesome in helping me out.
While I was waiting, I noticed that they greeted their customers and also seem to remember their customers and ask them about their kids or mom or job. That was nice to see.
Just great service here. That’s it.
Place rating: 1
Spring Valley, CA
Service here is generally slow. Also, on multiple occasions I have been here first thing (8AM) when the store is supposed to and they are not open. I see employees arrive at the published opening time, and then it takes them 15 min to open the store. This is just unacceptable. If you need shipping supplies go elsewhere. This place has very little. You are better served going to the Albertsons next door, and that is not saying much. In all, this place can barely receive the items you want to ship in a timer manner when it is supposed to do so much more (i.e. A print shop — ha). Save the wait time and go somewhere else. Sucks to be you if you have a PO Box here.
Place rating: 3
San Diego, CA
The employee was fabulous. That is the reason this place even gets any stars. Why on the week of Xmas do you schedule one employee to work? Stupid planning.
Place rating: 5
San Diego, CA
Just went here the other day and the service was fast, friendly and great. Closest one to my house but I’ve been to a few and this one is wonderful.
Place rating: 5
San Diego, CA
If you need a GREAT UPS store, these guys go out of their way to keep their customers happy! Fast, efficient and friendly too!
Place rating: 4
Spring Valley, CA
I came in 2 minutes before the store sends out their final load of the day at 6pm. Andrew, the gentlemen behind the counter was really friendly and helped me get my shipment out. None of my items were boxed. He sized a box, packed it, packing peanuts, taped it up and had it out just In time. I was very happy with the service there. I will be back.
Place rating: 1
Spring Valley, CA
I was just in here with my fiancé to return our ATT Uverse modem. We gave the guy our account number and when my fiancé’s name came up, the guy looked at him, with a «WTF» look and said «does your name have any meaning?» my fiancé says «no», then he says «was your mom mad at you?». This was the rudest thing i have ever heard. I will NEVER NEVER NEVER come back to this store even though it is right down the street from my house. I would rather drive to a different town if i had to in order to deal with UPS. I will be calling and speaking with a manager, and if i get nowhere i will be contacting the owner. No one should ever go to this location. I hope someone makes this man feel like my fiancé did.
I am so upset I had to give this 1 Star. There should be an option for 0 STARS
Place rating: 1
Lemon Grove, CA
This store sucks! Wanted to charge me $ 1 for a piece of tape.
Place rating: 1
San Luis Obispo, CA
I had an unpleasant experience when I went in one afternoon. I was one of three people in the store, and was looking for some help with a package that was apparently delivered to me but never made it. The employee I interacted with, didn’t even want to listen to me past me saying, «A package was suppose to be delivered to me today…». He gave me the UPS Customer Service number, and told me to call them. I tried to explain to him that I already tried that, and was wondering if maybe he could help in another way.
He completely refused to hear anymore and waved the next customer to come up. Terrible service. It wasn’t until I went to the Spring Valley location, that I was helped out. Even though it wasn’t the solution I wanted, at least he gave me more than a number. Will not be returning here again.
Place rating: 1
San Diego, CA
Came here to ship something and cost $ 180.00 to ship it. And that was the cheapest! No thanks.
Place rating: 3
San Diego, CA
This place is convenient if you are in Spring Valley, but service can be really slow. There seems to be no reason for the slowness either. On one occasion I ended up leaving this location to go to the other SV location where you can get in and out quickly.
Place rating: 4
San Diego, CA
This is the closest UPS store from my pad in San Diego and has saved my ass on numerous occasions when I needed help getting stuff sent out to meet important deadlines. Especially when it comes down to getting faxes sent out.
The best part about this place are the people that work here, I’ve been coming to this spot in for a while and each time I come in, I get nothing but awesome service. It doesn’t matter who is working there, but these guys are always in a good mood, having fun, and are super helpful. In fact, today there was a real mean old lady treating them like crap, but they still did their job with a smile and with no attitude. You know a person is a horrible customer when one of the customers in front of you says: «kick me in the butt if I am ever old and bitchy»
These guys are the best.