We have been with Cloud Security for over 20 years. I like working with a local company that really seems to care about its customers and the community. I would use Cloud for any home I was installing a security system. You can call and reach someone right away, you aren’t lost in a «phone tree» pushing numbers to be connected to a real person. Monitoring is prompt and friendly, the few times I have accidently set off the alarm. Thank you Cloud Security, you make me feel safe.
J I.
Place rating: 5 San Diego, CA
I used to have a huge, nationwide security company– they were awful; they never got my name right(they insisted it was my ex spouse’s account), they were too expensive, esp for service calls, and it took forever to get someone to come out. I changed to Cloud Security almost 20 years ago on the recommendation of a friend. I have been very happy. Marie and LeeAnn in the office remember me and are so willing to do anything to help, Dave comes out to fix things promptly, and their prices are so much more reasonable. I just call them when i have a problem, and it is taken care of. I have peace of mind. This is a small, local company that takes pride in protecting us and preventing burglaries. They will install cameras if you want, to allow you to watch your house from your cell phone. Check them out before you try to do a «do it yourself» system. This is so far superior to a huge company from another state.
Susan B.
Place rating: 5 El Cajon, CA
Really good service. This is the 4th house I have had them install an alarm in and the service is excellent. I love it when a company is straight forward and tells you what you really need regardless of trying to get a sale out of you. Thanks Cloud Security, I highly recommend you.
William D.
Place rating: 5 Rancho Santa Fe, CA
I would second the other review. My family has used cloud security for almost 30 years and I would highly recommend them. They are always professional, and handle any issues quickly and courteously. Definitely worth doing business with.
T J.
Place rating: 5 El Cajon, CA
This place is great! Excellent customer service just like you used to get in the«olden» days. They have helped me promptly and courteously twice now when my alarm system has suddenly gone bezerk due to battery issues etc. We don’t even have our home monitored by them but they still go out of their way to make the customer happy. Definitely a business worth raving about.