I went to get ice cream about an hour before closing and the place was packed. I had sympathy for the three young employees who had a little more than they could handle! I ordered two fruit smoothies. They ended up being out of some of the types of fruit for the smoothie but bared with me while I made a decision on other ingredients. They sincerely apologized and gave me a coupon upon leaving and thanked me for coming in. I will be back in because no one around here has ice cream like cold stone. Its always good, and even though they’re always packed I receive good service.
Pete K.
Place rating: 3 Spokane Valley, WA
I literally lived right near a Cold Stone Creamery in a past life, but could never bring myself to go because of the«pricey» mention from friends. The irony? I recently drove across town for ice cream from Cold Stone. Although high in price, the product is worth the cost. Why? The experience alone followed by flavor. My buddy Scott and I were craving ice cream and decided to drive from the Valley to this location. Upon arrival, we quickly chose a base menu recipe and then modified it as they were making it in front of us. Now, I highly recommend you stick to flavors and ingredients you know you will like mixed together, but creativity is welcomed as long as it remains edible, of course! The flavor of my mix was fantastic! I may be bias as an ice cream connoisseur, but the epierence will bring me to Cold Stone again. Side Notes: This location really needed to empty their trash can outside, it was practically overflowing. WARNING! The sizes are deceiving! A small size is plenty of ice cream to eat, but if you wish to take some home, by all means, order a bigger size. Cold Stone ice cream re-freezes well and keeps its flavor intact. 3 of 5 stars because of price, and cleanliness. An evaluation of these two categories would greatly improve this expierence.