I use these guys for snow removal, not sure if they are in some sort of transition as they were good in the past, but something similar to this scenario has happened on every storm this year: it is 3pm(12 hours after the end of snow) and we received a moderate amount of snow; my driveway has not been touched yet… one storm they came, built a 6 foot snow wall by plowing and left with the wall right smack in the middle of my driveway… we had to shovel it two days later to not miss a flight… maybe they will redeem themselves as the season finishes