Ulta Salon Cosmetics & Fragrance

Not usually one of the stores you’d catch me in, but I was always told never judge a book by its color, you should try New! Things… But here is my thoughts on this location. Not knowing much about make-​up nor any of this stuff. Ill try to write a review that everyone can relate to.
My thoughts of «Ulta» it’s very clean floors, walls and well everything looks like it’s been wiped down throughout the day. They offer numerous brands, and different salon specialists items. The Staff is helpful but not many approaching me asking if I had Any questions but it’s fine, I really wouldnt need help here. But im happy on how they asked my wife on certain questions she had.
Thank you, Ulta.

I went to the Ulta Salon in sparks on Oct have Sharla cut my hair. While she was friendly I was shocked to see the back of my hair when she was done. It looks like Moe of the 3 stooges. Right in the mid back of my hair it looks like a bowl cut! I brought her several pictures of how my hair is cut and she went wild with the back. I hate the back of my neck and always have the back of my hair the same length but she cut it up high with the sides hanging down. It is uneven and I am so embarrassed I don’t want to leave my house!

Don’t let Amy wax your eyebrows! She made one of mine shorter than the other and said I could fill it in with make up til it Grows back.

Ugh. Seriously this place needs to keep more people up front. Always waiting in line with 4 – 5 makeup artist standing around.

If you are in need of beauty supplies, this is a great place to get them. However, they are over-​priced and their services are either a hit or a miss. I’ve had friends go to their salon and receive terrible haircuts. I’ve had my eyebrows done there a few times and it is usually fine but most recently they did a pretty bad job. They have a great selection and their cashiers are friendly but this isn’t a place I would go to unless I really needed something. Most of these same supplies are available cheaper somewhere else and I don’t think their waxing or salon services are reliable.

I cannot praise Ulta highly enough for going above and beyond in helping fix my hair that had been dyed too dark, with gray highlights. When I called the next morning, the manager said not to worry, they would get me in and fix it all. The stylist Vanessa, tried everything to tone the color down, and when that wasn’t working she re-​did my entire do. She was very busy, yet made the effort to give me what I wanted. The manager of the store, Lisa C, said there would be no charge and I left a very happy camper. Ulta has a loyal customer for life — I am more than pleased.

Store: large selection of non prestige and prestige cosmetics (but don’t expect to find the same high end cosmetics you find at sephora) store is clean and organized.
Salon: the corner is «redken» ulta salon, I’ve gotten 1 service here and left alot to be desired, stylist: unless i am used to the them always being dressed up (other local salon) and with their hair «styled» let’s just say these stylist don’t even try a bit. The service: I asked for a basic cut take 1″ off sure, of just the bottom, my layers not touched my bangs not touched! (Not cool) The style/​half assed straightening left with wavy and straight hair! (What a joke) price: $ 55.00 plus my unwanted to give $ 5.00 tip (never will I step foot at their salon, ever)
Brow bar: LOVE LOVE their brow bar, I just walk in since I don’t like to rely on appointments! And have been serviced by vannesa and Mercedes they are both very good but I just prefer Mercedes because I am always eagered to hear her tips, stories about Spain and just love how she does my brows, when I am ready to experiment I ask her to change my brow shape or arch it and she always leaves me with fantastic looking brows! Price is $ 20.00 + gratuity
The associates: blah! As a VIB at sephora and makeup junkie I don’t need to go to ulta to spend money on high end cosmetics since I’m YSL NARS LAURA MERCIERand MUFE addict! Ulta is just for my Revlon, L’oreal, Neutrogena and non prestige brands so I never go to the expensive area! Well the one or two associates on the floor are always nice and smiley helpful! to the women on that side, never have I been approached or asked if I needed help, in one of my visits i got (freaking) FOLLOWED! (seriously) but damn associate didn’t approach me to ask if i needed help! on a different visit i Finally decide to approach a woman for help, I hear a «I’m not familiar with that brand, yeah you kinda have to guess! That’s what happens when you buy these cosmetics» (the cheaper ones) I honestly wanted to laugh at her face for making such stupid comment, when she is working for a company that is supposed to be literate on what they sell regardless the product being 13.99 or $ 50.00! She walked away (woah) pathetic same staff so far! So I leave with a product that of course I had to bring back, another visit and I’m expecting the same shitty experience from this store. I asked the associate (Marissa) «I need to make an exchange, don’t know if I’m supposed to grab the product then come back?» She says no, I can get you started. Since I would hate to have to come back to exchange the makeup again I say” are you familiar with this brand” she gives me a warm smile and says yes! So I’m happy to hear that well she helped me, was fantastic and changed my view on this crappy team of associates!(excluding my beloved brow bar associate Mercedes) not only did she go beyond to help me, she matched my right shade on the foundation ! Yes unless you get a friendly associate expect no help if needed:)
Ulta perks: the usual 3.50 off $ 10.00 20% off any 1 product, I get freebies for making it to level 1&2 some months.