I love this company! I’m very much into organic and non gmo so I research these things ALL the time. I continuously noticed store bought fruits and veggies would go bad a day or two after bringing them home. This seemed standard for a few different stores. Tired of throwing out expensive food, I did some research and found this gem of a company. My weekly regular box is a mix of both fruit and veggies. Setting up the delivery was easy and I did it all online. Every Sunday you can go in and customize your box if you do not like or need what is being delivered that week. For instance, I got cabbage one week and still had half a head leftover. Rather than get more cabbage I changed my order and got eggplant instead. You can also add items you do no like to a list and they won’t deliver them. I had bok choy on my list and they delivered it anyway, but as soon as I contacted them via email it was addressed. The veggies stay super fresh in the bags they provide and my fruits have never been fresher and more tasty. We also eat a ton of eggs and I pay $ 4.99 at the store for Egglands best organic cage free eggs. I just added their eggs to my weekly delivery. It’s the same price and supports a local farm. I can’t say enough great things about the concept of this.
B B.
Place rating: 1 Moorpark, CA
BEWARE! I was so excited to receive organic produce delivered to my door. I started in May of 2015 with my first order. The box of veggies and fruit were okay, but not spectacular. I had set up delivery for once a month thinking that if it was as great as others had told me, that I could increase the frequency. I decided that the cost/quality was not there and called to cancel since there is NO other way to do so. It is 2015, if they can figure out how to order online they can set up cancellation as well. So, I called and spoke with customer service. They were nice and said they cancelled the service. Next month I am out of town, and come home to a box of nice hot rotted items on my doorstep. I called them again, told them again that I had cancelled and they said they were sorry and would place it in the system. They refused to reimburse me. Well in July I happened to be home and the doorbell rings. It is them with a box. I told the delivery girl that it had been cancelled not once but twice. She took the box and again… I get charged. I called the place again, cancelled again and was told no refund. It is now August. I am still getting charged, no refund and the royal run around. She said that I need a cancellation number, and then proceeds to not give me one. I have never received a cancellation number from them until I called back and said wait a minute, you didn’t give me one this time either! I am furious! If I could give them a negative number I would do so. I love supporting small business since I have been small business for years. But customer service that is more than lipstick on a pig needs to be in place. It takes more than a friendly voice, it means FOLLOWTHROUGH. If it takes this long and this much frustration to cancel with a company, that company has major internal problems and no matter how good their product is, it is NOT worth doing business with them.
Marry V.
Place rating: 5 Grapevine, TX
I love their home delivery service! They have great products on their website to choose from and I love getting my box each week. I love that I can support local farmers and producers and the food is always fresh. I see a couple bad reviews on Unilocal but I haven’t had any issues with them at all!
Patricia B.
Place rating: 1 Grapevine, TX
What a nightmare!!! I began service May 21, 2015. I specifically requested delivery once a month to see how things went before obligating to weekly or biweekly service. June 302015 along comes a second order as they rushed an order to me on June 032015. So much for the once a month delivery I requested. On Monday June 29, 2015 evening I received email stating a second shipment was being set up. I called immediately Tuesday June 30, 2015, and advised I did not want shipment as I would be gone for the holiday and no one was at home to accept shipment. My initial purchase was with representative Cory, so I called him and was told I could not cancel as the shipment would be delivered on the 30 June 2015, even though their email advised July 1, 2015. Cory, then advised me it is delivered in the early hours somehwere between 4am –7am, so it would be at the house no later than 7am July 1, 2015. I sent a friend to my house to pick up at 9am July 1, 2015 and guess what no box from Organic 2 U. I called the company and was given excuses at how they did not follow through as promised. I was then told Cory cancelled my box from being delivered at my request, NOT so… Of course all along I was continually told I was being charged… of course!!! So a shipment that could not be cancelled was cancelled at Cory’s request. I absolutely NEVER requested that. I would give the food away, especially if I was paying for it. Finally, at 2pm July 1, 2015 I received a call from their main office advising me that they would indeed deliver to me as during my conversation with their main office I had indeed requested the box be delivered. Fortunately, for me I recorded the two conversations with their main office and there was no such stipulation made by me. So I am apparently getting a box of perishable food delivered in the Texas heat to sit and rot for a week at my door step. What a company!!! Great customer service, and great stories. NO thank you. I will be taking the charge up with my credit card company. Let the buyer beware.
Marie D.
Place rating: 5 Frisco, TX
We’ve been using this company for over 6 months and I’m so happy with them! We are receiving the fruit and veggie box now and I love the variety offered each. There are so many things that I don’t eat so I was worried that I would waste things in each box, but that never happens. They always offer a great selection of choices each ordering cycle. I have tried organic produce from 4 local grocery stores and nothing compares to my It’s organic as far as selection, quality and price. I’m extremely satisfied with their service and I highly recommend them to everyone! I also love not having to worry if my toddler wants to chew on the peel or melon rind from the fruit.
Lisa C.
Place rating: 5 Garland, TX
Great, fresh organic produce!!! Awesome service, very attentive to customers needs!!! I have a family member who has tried it on my recommendation and she loves it as well! Love the add-on grass feed beef, pastured chicken and pork!
Susan D.
Place rating: 5 Frisco, TX
We have received deliveries from IO2U for over a year and they have Great, fresh organic produce!!! Awesome customer service!!! and the best thing, I can customize my box!!!
Julie H.
Place rating: 1 TX, TX
Fruit was hit or miss with freshness, veggies were random and they up-sale you on a cooler which ends up being a paper-box. Neat concept but too random for cooking and planning purposes.
Valerie K.
Place rating: 5 Dallas, TX
This is a relatively new company that offers home delivery of organic produce to selected zip code areas. I signed up for the biweekly delivery and have received 2 boxes so far. The boxes are loaded with a wonderful seasonal variety of fruits and vegetables. I’m excited to receive items that are new to me and to learn how to prepare them. I feel the pricing is quite reasonable for home delivery of a good variety of many items. You do have the option to note any items you do NOT want to ever receive. You can also choose between a veggie only box or a fruit only box and you can also add individual items to the box for an extra charge such as herbs. All in all, I’m extremely pleased with the service and with the price and with the quality. I’m loving having these healthy, organic foods in my fridge!