Some of the worst customer service I have ever experienced. Scheduled an estimate for Monday and they disnt show due to «rain». It was sprinkling. Left me a voicemail saying they would come Tuesday and would call and let me know when they were on the way… Never called. I called them following up and they didn’t come because I didn’t call them back to confirm. The message didn’t say I was supposed to. Also tried to leave a deposit TWICE at their office and the door was locked and the excuse given to me was«we don’t have time to sit in an office all day.» Nightmare experience all around.
Eboni W.
Place rating: 1 Detroit, MI
This place is full of shit i had an appointment with these assholes to put glass block Windows in my house and the bitch gave me a estimate of $ 415.00 they were suppose to be here at 10 and never showed up, these money hungry bitches, we called to see were they were and the bitch said they tried to call us but we never received a call, she said because they couldn’t get thru by phone thats why the guys didnt come. Okay then we call back and she says the guy measured our Windows and the price she gave us was going to change, ok bitch how are u going to schedule me an appointment for glass block Windows at a price of $ 415 then go up to $ 700 lmao i will never in my life deal with these ppl they are on some scam shit, if this man would have done my Windows and im thinking im paying $ 415 and the job would have really been $ 700. Im mad ass hell how would u all feel
Angel F.
Place rating: 5 Detroit, MI
We hired Knight’s Glass Block Windows to install 3 vents into our glass block windows in our basement. The company was able to send somebody out within 48 hours, and they were competitively priced. The installer had a great personality was extremely quick with the installation. I would happily call this company for any additional jobs, when needed.
Alyssa A.
Place rating: 4 Riverview, MI
I called around to a few companies before deciding on Knight’s. Another company came and quoted me $ 380 but didn’t have any availability until March, and another wanted to charge me $ 550! I then called Knight’s and the woman who answered said they were running a special and I got 6 windows with 2 air vents for $ 350 flat and a 10 year warranty. The guy who came out to do the job was really respectful, used the side door and did his work. No mess was left and the windows look great. Only downside was they don’t take checks and I didn’t know that ahead of time so I had to run to the bank after he was done. I definitely recommend.
Nikki S.
Place rating: 1 Crestwood, KY
Scheduled an appointment on a Friday between 2−4pm. They didn’t show so my boyfriend called and they said they would be there in 20 minutes. They never showed and didn’t call. Can’t comment on windows but the customer service is awful and we will use another company.
Megan F.
Place rating: 4 Clawson, MI
These guys did an amazing job on our glass block windows. Their service is the cheapest you will find in the Detroit area. They did six windows in less than two hours, left no mess, and their work looks flawless. The only negative was that they said they would be to our house between 2:00 and 4:00 and didn’t actually show until 5:30. The positives definitely outweigh the negatives.