Greater Detroit Cab

Our cab was a 2000 Ford Crown Victorian. Our driver was kind, but the cab was disgusting and dented, and the rates were outrageous. The only reason this review is 2 stars is because of the kind driver.

The other night at the restaurant where I work I called Greater Detroit for 2 cabs for a group of intoxicated customers. I cautioned them that cab service left something to be desired in this town and when they asked told them dispatch never gives an ETA. 40 minutes and another round later no cabs had materialized. I reiterated to one of the griping patrons how dismal cab service was and he said «Now he tells us». Well, I had said something before; he was just wasted and wasn’t listening. But that shouldn’t even be an issue.
This group, visiting from out of town, somehow glommed onto a shuttle from someplace else. I never bothered to called back Greater Detroit to cancel. That’s because my gut feeling was right — the jerks never showed up. You’d think if you called for two cabs MAYBE you could get at least one.
It’s pretty embarrassing to work in the hospitality industry and try to be a good ambassador to out-​of-​towners only to have unreliable cab service throw some shade onto their time in the D. In some perverse way I can be proud of the abandoned buildings, the graffiti, the lack of wealth and upscale amenities, the potholes, the danger and the corruption; Detroit is the gritty wild, wild Midwest. But if you can’t hang at least you should be able to get a damn cab and get the fuck outta Dodge. Sadly, this is often not the case. Next time I’m trying Checker. So you can look forward to me also slamming them sometime in the future.
P. S. I don’t know who this M D. character is, but don’t listen to his or her glowing review. Unilocal should put it under filtered reviews as EVERYBODY ELSE gives them one star.

I take cabs every day. The last 14 days I have called GD, and 14 times in a a row they did not show up. Since this company has moved their service has sucked balls. I have had a greater driver pull over, pull out a small coffee cup and start to piss in it while in the driver seat. Unfortunately he had to piss more than the 6oz the cup would hold and he sprayed urine all over himself and the front seat like he was putting out a dashboard fire. He then tried to jack me on the fare like I was a suburban tourist. They used to kick ass, now they suck. Don’t call Greater.

I was coming home via amtrak and arrived late at night — too late to feel comfortable walking the eight blocks to my house — so I called for a cab. The dispatcher was very rude and said hung up before confirming my location. I called back and she said «yeah, we got it the first time. Are you going to be a problem?» So I walked home. The next day I asked the security guard about he said the cab showed up TWO hours later and that that driver was super drunk. Lovely. Glad I walked home underneath the shady overpass and the by all of those scary abandoned houses rather than riding with a drunk cab driver.

Shadiest cab company EVER. He picks us up from the hotel, drives a mile away to a really bad neighborhood, turns the meter off, and proceedes to tell us that the $ 50 cab ride to the airport was going to be $ 120. Do not ever use this company.

Very rude drivers. I would recommend that you call this company last if you need a cab in downtown detroit. Have had more one bad run in with these drivers. Avoid

I called for a ride w/​my friends from my house to go downtown early on a Saturday evening. The dispatcher was very abrupt with me, and took my address. Before she hung up on me, I asked her an approximate ETA. She said, «I don’t know.» I asked if it would be 30 minutes or longer, she said, «I don’t know.» Really?
30 minutes later, still no cab. I called another cab company (Checker/​Yellow Cab), and they were at my house in less than 15 minutes.
Guess what? 46 minutes after the original call, still no cab! So, I did the courteous thing and called to cancel. All she said was «Thank You» but I have no idea if the cab was ever going to show up. I think not!