Pupperdoos and Kitties Too

I have been bringing my dog to Pupperdoos for the 8 years that they have been open. I have been to several other groomers and there is no comparison. Tammy and the girls are very meticulous in their work and take pride in excellence. I am appalled to read the comments left by Alexandra B. Sounds to me like she may be a competitor to make such harsh claims. First of all I get my dogs nails also ground and in all the yrs. of coming here I only ever paid $ 15.00 so that claim is false. How could anyone make a dogs nails jagged? That’s ludicrous as is the statement about leaving a dog unattended on the table to hang… dogs are never left unattended to hang themselves… PLEASE! They don’t groom any animal without bathing it first that’s just their policy. If Alexandra felt ripped off because she claims Pupperdoos «always» did what was best for their wallet, than why did she return for business to «always constantly be taken advantage of? (her words verbatim) They have never brushed my dogs teeth or done anything without me «requesting» it. They give a breakdown when they discuss what you would like to have done, they don’t surprise you with a bill after the fact.
Being in the business for 37 yrs., I would have to say, that this is Tammy, (the owners) «dream job». She is very diligent and makes safety of her animals and staff her top priority and I know this after so many years of going there myself.
The Puppersoos staff truly love what they do and are not in it to steal your money! It’s sad to know that comments left like this are done maliciously to hurt another’s business. Pupperdoos has worked very hard to get where they are and their hard work has rated them number «ONE» in the Connecticut Magazine award. All the awards are on their wall at Pupperdoos to prove it. Two awards from Angie’s List 2014 and 2015 Super Service Award. These accolades speak volumes and they don’t get them from not putting in the hard work. AMEN

I used to get my dog groomed here regularly but I have since taught myself how to do it myself after feeling like I was getting conned into spending more than I need to every time I go in here. I came in today to get my new puppy and my one year old’s nails trimmed as this is something I am not yet comfortable with doing. When mentioning what I wanted they asked if I would prefer them ground versus cut. My first question is always «what is best for my dog?» Their response is always what’s best for their wallet. I paid over 40 $ to have my 3 month old and 1 year old yorkie’s nails ground because they told me that it is better (more expensive) — I will do my own research before ever believing any groomer again… I’ve left there dissatisfied with what I pay and the end result (jagged nails, poor shaping). I always ask for a receipt with a break down of what was done because I am just blown away at what it costs to just have my dogs hair cut. When I get the breakdown I find that they brushed my dogs teeth (I do this myself at home), bathed him (I do this myself at home as well — and have explicitly told them that I do not want it done there because I don’t want to dry his skin), and supposedly did this, that and the other thing. I feel I am constantly being taken advantage of and I will no longer take my business here after this morning. I’ve stood there while they done my dogs nails. I’ve watched a dog’s back end fall off of a table (with the little leash around its neck) holding on for dear life and a groomer cut several nails too short to the point of blood on multiple paws! The attitudes of some of the workers towards the dogs makes me sick — if this is not your dream job and you don’t like animals then go find a new job instead of making the cats and dogs pay. Not everyone needs to hear that their pet was a pleasure. Notify them of the truth, whether that be that another groomer may have to take the dog next time they come in or they may have to find a new location.
Animals deserve better. They can’t speak for themselves.

Tammy no longer grooms but is still the owner. She worked with her daughter to «train» her on how to handle Izzy and grooms have continued without issue. Very happy with Pupperdoos!

«Saaaaandie!» «Saaaandie!?» Where arrrrre you?“
Sandie, the 11 (going on two) year old chocolate toy poodle comes running to me from wherever she is in the house.
«Wanna go for a ride?»
She gets that immediately. She likes rides. While she waits by the door, I grab her «baby» — one of the very specific toys she has gotten over the years that she has grown quite fond of. I hide her baby — Sandie is too smart for me. She knows that if she gets in the car with me and that is the ONLY toy I have, we are going to the groomer or the vet — and that is very suboptimal to her. If I have more than one toy, it’s a safe bet we’re heading to go see Grandma.
I hide the baby in the back. Drive a few miles, pull in the parking lot.
I can see the «oh shit» in her eyes. (Yes, I do believe my cute dog is perfectly capable of a little profanity.)
Cue: the shaking. Sandie gets very nervous and shaky when she knows she is getting dropped off somewhere, and I have a monumental soft spot for animals, so I do feel pretty bad. Ordinarily I would never leave her somewhere that made her nervous — but I know the owner and most of the staff at Pupperdoos and I know they treat her extremely well.
Four to five hours later, Sandie emerges having had a bath, haircut, her nails cut, ears, glands… the whole package. She is super happy to see me, and, as always, I am told that she was very well behaved and is always a pleasure to have around.
Absolutely never had a bad grooming, and the employees of Pupperdoos are some of the friendliest animal enthusiasts out there.
You can be sure your pet is well taken care of here, because if I wasn’t, Sandie definitely wouldn’t be going here.