Tele Cleaners

Amazing and fast service. Cheapest in Pasadena!

I felt this place was over priced. The owner was rude when I initially went in and only left half of what I wanted to leave. When I went back to pick up my clothes no one could locate it. THe owner who had helped me earlier had the nerve to say «ARE YOU SURE IT WASN’T UP THE STREET?» After insuring him i had left it at his store and he had helped me he finally searched under my phone number and was able to locate it. I will not return!

I’ve been coming here for years. Reliable and courteous service, cheap alterations and a great price… Couldn’t ask for more.

Sadly the owners here have learned nothing about customer service. I took a pair of jeans in for dry clean in November 2013. They washed them and they shrunk several sizes. When I asked for a refund (didn’t even ask for them to replace the jeans) they told me it’s not possible to shrink waist size — they suggested I must have gained a few inches in the week since I dropped them off! Code: «You’re fat»!!
After 20 minutes of haggling the owner finally muttered an apology. The easiest, cheapest thing for him to do for a loyal customer who’s spent hundreds of dollars with his business (despite my wife’s review I’ve been using this place for a year and have been relatively satisfied), and he waited that long to accept any kind of responsibility for ruining my clothes.
The amazing thing is laundry/​drycleaning is a commodity service. The switching costs are nil: there are 10 other places I can go in South Pas. Why is it so alien for a proprietor to take ownership in his/​her mistake, make an apology, and offer a refund???
They’ve now lost my business permanently. As I said, I had taken my stuff here for a while without problems. But as soon as things went sideways these guys showed their true colors.
BUH BYE.

I just moved to South Pasadena and was shocked by the cost of dry cleaning here. With 12 different cleaners in a 3 mile-​radius city, you would think they would have lowered the price from all the competition! Luckily, I found this small place hidden away on Fair Oaks that dry cleans shirts, pants, & dresses for a reasonable price. The service is friendly and prompt as well. I highly recommend this place.